Tips on Hiring the Right Restoration Company After a Devastating Loss

9/5/2022 (Permalink)

Fires can be incredibly destructive. Still, people underestimate what water and flame retardants to extinguish the blaze can do. These elements require a different approach to fire and smoke restoration and cleanup.

Because of the critical role a fire restoration company plays in ensuring your home or business recovers, it’s vital to find the right one. Knowing what to look for can make the choice easier in an already stressful time. 

Here are some of the primary elements to look for when choosing a fire damage restoration company:

Certifications

Certification is one of the essential factors to consider when choosing a fire restoration company. Make sure they have all the necessary state and local certifications to legally allow them to provide restoration services and that they are valid. 

Look for an IICRC Certification in particular, but there may be additional certifications for other services provided by the same company. Examples of these services include commercial and structural drying and mold remediation.

Expertise

Besides having the proper certification, the company's employees should also be fully licensed and well-trained fire-damage experts, able to handle a wide range of scenarios.

While expertise is needed, hands-on experience is also very important. Every case of fire damage needs care since incorrect assumptions early on can prolong or derail the restoration process. Experienced professionals like the professionals at SERVPRO, such misconceptions are less likely to happen.

Make sure that the fire restoration company you choose has more than enough experience and has handled its fair share of restoration projects.

Reviews

You can get first-hand information from the company's reviews regarding their experiences working with each particular fire restoration company. You can also ask for recommendations from other sources, such as your insurance agent or adjuster.

Rather than fixating on a single negative or positive review, look for a pattern. Even the best companies have a few outliers in their feedback profiles.

Explore Specialties

Different fire restoration companies have different areas they specialize in. Every belonging to be restored is made of different materials and textiles so the company should handle and treat them accordingly. Determine your priorities, and ask the company about their strengths of restoring similar items. 

Recovery time

Seconds can make the difference between being able to restore an item and having to replace it. Some items are sentimental and really can’t be duplicated or repurchased. Choose a company that offers quick response times. They should also provide sound advice on the actions to take when salvaging possessions from a fire. SERVPRO thoroughly documents non-salvageable items.

Detailed Schedule

A good fire restoration company should provide an in-depth, estimated completion date and a clear and defined schedule of the steps their team will take during the recovery process.

Storage Facilities

Some companies offer storage facilities. If they do, find out more information about those facilities such as storage space and other conditions like security and temperature control. Likewise, inquire whether the company provides packing services and how accurate they are at keeping records. This is something SERVPRO spends time doing right the first time to avoid any issues for our customers later on!

Costs

Most fire restoration companies will provide a free initial consultation regarding the work. While these costs typically vary based on the extent of damage, having an estimate allows you to pick the option that falls closer to the amount you are willing to spend.

With these few factors and considerations, you should be able to pick a fire restoration company that can meet your expectations. SERVPRO of Rolla is the industry leader.

Why SERVPRO?

Our services include mold removal, commercial cleaning services, building restoration services, and more to ensure you can get your home or business back to normal with a single phone call.

SERVPRO of Rolla should be your first choice for residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition.

Do You Need Help Completing Your Next Construction Project?

4/1/2022 (Permalink)

SERVPRO of Rolla can help with all of your post construction needs and make your finished product look the best that it can be.  Let's give you some reasons to use SERVPRO of Rolla;

• Post Construction Cleaning-Once the floors are down and the drywall is up, it is time to remove the dust, dirt and debris in order to lay carpet, paint and decorate.  We offer the cleaning service to prepare your building for interior design.
• Dehumidification and Drying-During construction, a building can often trap moisture.  Excessive moisture could result in mold growth.  If you think one of your projects may have moisture, rely on our professionals to provide the help you need in eliminating moisture and preventing the potential for mold growth.
• Final Cleaning-You will want your facility to look its best when the doors are scheduled to open.  We can provide a final detail clean to give the building that extra shine that will surely impress.

Please call us today to discuss your after construction needs. (573)368-5555

Fire Cleanup Professionals

4/1/2022 (Permalink)

The first 48 hours after your home or business has had a fire can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO of Rolla has the professionals that can help prevent fire damage from creating long-term problems.  SERVPRO of Rolla will provide timely response with mitigation services ranging from fire, smoke and soot removal, to contents claim inventory and document restoration.  These services help ensure your property, belongings and memories are restored to preloss condition when possible.

The professionals at SERVPRO of Rolla are available 24-hours a day, 365 days a year to help you regain control quickly.

Call SERVPRO of Rolla for your go-to company for fire restoration in Rolla and all surrounding areas.

How Much Foot Traffic Does Your Business Have?

4/1/2022 (Permalink)

Are customers constantly coming in and out of your doors?  Does weather affect the condition of your floors?  Lost of businesses have commercial carpet that gets trampled on every day...and sometimes, you can tell.  banks, restaurants, and retail stores are easy victims of heavy and dirty foot traffic.  As a result, the carpets have a visible path that could make a customer cringe.  While seeing customers so frequently is great for business, it is not to great for your carpets.

Commercial Carpet Cleaning

SERVPRO of Rolla offers commercial carpet cleaning.  We have specialized chemicals to help lighten those heavy traffic lanes to help you put your best foot forward.  We also have various spotting agents to help lighten and remove various stains that may have popped up.

Call us today at (573)368-5555 to get a estimate for your commercial carpet cleaning.

Who Does Your After Construction Cleaning?

2/3/2022 (Permalink)

With all of the fast-paced commercial building construction and remodeling going on who has time to do your after-construction cleaning?  SERVPRO of Rolla is here to ensure your finished building projects always look their best.

Let's start at the beginning.

During construction, a building can often trap moisture.  excessive moisture could result in mold growth.  If you think that your project may have a potential for moisture, rely on our experts at SERVPRO of Rolla to provide you with the tools that you need to eliminate that humidity in the air by placing dehumidification to stabilize your environment and preventing the potential for mold growth.

Once the floors are down and the drywall is up, it is time to remove the dust, dirt and construction debris from the structure in order to lay carpet, paint and decorate.  Our team at SERVPRO of Rolla is here to ensure that your project is ready for interior design. This step in the process is referred to as post construction cleaning.

After all designs are completed along with fresh paint and flooring, final cleaning will make your project complete. You will want your facility to look its best when the doors are scheduled to open.  SERVPRO of Rolla can provide a final detail clean to give the building that extra shine that will surely impress your customers.

Let the professionals at SERVPRO of Rolla help to ensure your post construction needs are handled in a timely manner so that you can open or reopen your business on time and as quickly as possible.

Call us today (573)368-5555

Home Cooking Safety Tips

2/3/2022 (Permalink)

What should you know about home cooking safety?  Did you know that many kitchen fires were caused by unattended cooking?  With the hustle and bustle of life today it is easy to get distracted by situations that grab your attention away from cooking.  Let SERVPRO of Rolla help with some safety tips.

Cooking safety tips

• Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
• If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen and use a timer to remind yourself that you are cooking.
• Keep anything that can catch fire-oven mitt, wooden utensils, food packaging, and towels away from your stovetop.
• Be on alert!  If you are sleepy or too tired to cook, do not cook!

If you have a cooking fire

• Just get out!  When you leave, close the door behind you to help contain the fire.
• Call 9-1-1 after you leave.
• If you try to fight the fire, be sure others are getting out and you have a clear way out.
• Keep a lid nearby when you are cooking to smother small grease fires.  Smother the fire by sliding the lid over the pan and turn off the stovetop.  Leave the pan covered until it is completely cooled.
• For an oven fire, turn off the heat and keep the door closed.
• Even if you think that you have put the fire out, call your local fire department for verification.

 Hopefully some of these tips will help you to prevent and stay safe while home cooking

After a fire always remember SERPVRO of Rolla is here 24/7 for all of your after-fire needs

Choosing The Right Restoration Company

11/11/2021 (Permalink)

Disasters are devastating.  Whether caused by water, fire, or storms they can turn your world upside down in a matter of minutes.  Even if your are the strongest of us all, you can begin to feel helpless not knowing where to turn after a catastrophe.  But fortunately for you, SERVPRO of Rolla is here and ready to help.

Why SERVPRO?  Why not just pick another company?  Let's consider this; if you find out that you have life threatening illness that requires surgery, would you not want the surgeon with the most extensive training, experience, and a reputation to be the best to get you back to good health?  Well, your property is one of the biggest investment you will make in your lifetime, so it is also very important to have a company with the knowledge, experiences and reputation that you can trust to return your property to its preloss condition.

Three Best Reasons to Use SERVPRO of Rolla

1. Training- Here at SERVPRO of Rolla we never stop learning and improving our skills.  We are trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup, mold remediation, carpet and upholstery cleaning and other cleaning and other courses. Our SERVPRO education is always ongoing to help us succeed.
2. Equipment- Our technicians have the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more.  Here at SERVPRO of Rolla we keep up on all the latest technology and techniques used in the restoration industry.
3. Experience- SERVPRO is not some fly-by-night company.  They started over 50 years ago and currently have over 1,700 franchises nationwide. 

If ever in need of a disaster restoration company SERVPRO of Rolla is here to help 24 hours a day and 7 days a week, including holiday's.

SERVPRO: Faster To Any Disaster!

11/10/2021 (Permalink)

Why choose SERVPRO of Rolla?  Here at SERVPRO we are here to help!  We're faster to any size disaster whether it is a fire, water, mold, bio-hazard, or storm damage. There is no job that is too big or too small for our team of heroes!

Flooding, fire, storm or water emergencies don't wait for regular business hours, and neither do we.  SERVPRO of Rolla provides 24 hour a day, 7 day a week service for our customers including all holidays.

Combining rapid response time, professionalism, with open and effective line of communication, exemplary customer service and many more are reasons why you should choose SERVPRO of Rolla for your next fire or water damage.  Come back and check out more blogs informing all as to why you should choose our wonderful team of fully trained technicians that will be hard at work for you anytime of day or night.

Call us 24 hours a day, 7 days a week.

(573)368-5555  We are here to help!

Why SERVPRO? Packout & Content Restoration

11/8/2021 (Permalink)

Here at SERVPRO of Roll we're the professional pack-out and content restoration company for your home or business.

You've had a minor fire at your place of residence or establishment.  One of the many things that crosses your mind is all of your sentimental valuables.  Everything is affected: your photos from your favorite holidays, your autographed balls, cards, and signed pictures, your family heirloom, the list goes on and on.  Just ruined, or so you think.

When your are faced with something as overwhelming and stressful as that, you need someone to come in and turn that into a stress free situation.  That is where our heroes here at SERVPRO of Rolla come in.  Our heroes save the day by making it "Like it never even happened."

When you have a fire damage at your home or business, our team can properly pack out your belongings and perform content restoration.  We will treat you with respect and empathy, and we will always treat your home or business and belongings with care.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Rolla can conduct an organized, efficient plan of action.  Move-out will provide several benefits, including:

• Quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs.

Content Restoration

If you belongings are affected by fire damage, we can restore them with content restoration.  SERVPRO of Rolla has expertise and "restore" versus "replace" mentality that can help you save money while preserving precious keepsakes that cannot be replaced.  Our team of professionals will pretest your belongings to determine what items we can restore to preloss condition.  We use several methods of cleaning your contents including:

• Dry Cleaning -used for cleaning light residues or to pre-clean prior to we cleaning.
• Wet Cleaning -An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can not withstand wet cleaning.
• Foam Cleaning -used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning -Involves agitation of the surface being cleaned.
• Immersion Cleaning -Contents are dipped into a bath of the cleaning product.

If you ever wonder why SERVPRO, it's because we are the professional pack-out and content restoration company for your home or business.

Let SERVPRO of Rolla be the professionals that will take care of you!

Mold Testing Your Home or Business.

11/8/2021 (Permalink)

Mold spores exist almost everywhere, outdoors and indoors making it impossible to remove all mold from a home or business.  If you do not see visible mold but are having the worries of mold existing in your home call SERVPRO of Rolla where we can help.

Our professionals here at SERVPRO of Rolla can perform mold testing to ease your worries.  Our technicians will perform a few steps in ensuring that air samples and swab samples are taken in areas that are of concern to you.  

In our process of mold testing, we will take 3 air-o-cell samples. One outdoor sample to obtain an air analysis to set as a raw count to compare to the indoor air samples.  After collection of the samples they are sent off to a independent lab to be read by a PH.D of Microbiology.  The results are then sent back to our office and delivered with a complete explanation to our customers.

Call SERVPRO of Rolla for all of your Mold Testing Needs! 573-368-5555

Kitchen Fire Safety

11/5/2021 (Permalink)

In 2010-2014, U.S. fire department s responded to an average of 166,100 home structure fires that involved cooking equipment per year.  These fires caused and average of 480 civilian fire deaths, 5,540 civilian fire injuries, and $1.1 billion in direct property damage.

Here are a few tips on how to prevent kitchen fires and keep your family safe.

• Stay in the kitchen do not leave food unattended on the stove.
• Watch your clothing. Keep long flowing sleeves and large fitting shirts tied back while cooking.
• Keep a fire extinguisher near or in the kitchen
• Do not leave towels or oven mitts close to the hot burner.
• Change the batteries in your smoke detector regularly.

For smoke or fire damage call SERVPRO of Rolla, we are always here to help! 573-368-5555

Steps To Take When Your Business Is Flooding

11/5/2021 (Permalink)

Do not take a flooded home or business as a lighthearted matter.  You should be very serious in your attempts to enter your home after it has been flooded.  Keep these in mind after a flood damage in the Phelps County and surrounding areas.

• Disconnect all the Electronics-these can start fires if left on
• Move anything not bolted to the ground-furniture and tables should be moved out
• Have a Restoration Company remove the water-Extraction of water helps with the drying process
• Get rid of moisture in the affected area-dehumidification will help keep the mold from growing
• Disinfect the home-part of the cleaning process is to disinfect the house before rebuilding.
• Dispose of waste responsibly-tearing out items from the home is naturally the case.  Remember to take into consideration items with asbestos or you could be fined for disposing of them incorrectly.

When in need call SERVPRO of Rolla, we are here to help 24/7.

573-368-5555

Have You Thought About Cleaning Your Ducts Recently?

11/3/2021 (Permalink)

Did you know that investing in regular air duct cleaning can reduce indoor allergens like dust, pollen and pet dander?  Air duct cleaning is vital to cleanliness of the air you breathe in.

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork in your home or business should be a high priority.  In most cases, the HVAC system has been operating for some time without much attention.  Dirty ducts can circulate odors and contaminants such as mold and irritating dust throughout your building or home. 

SERVPRO of Rolla provides commercial and residential air duct cleaning that can improve the air quality in your Phelps County home or business.

How often do you need your air ducts cleaned?

It is recommended to get your air ducts cleaned every three to five years.  However, if you have elderly family, pets, allergies or young children it may be beneficial to clean your air ducts more often.  If you see a lot of dust gathering on furniture just after cleaning, that could be one sign that your air ducts need cleaning.

The SERVPRO Duct Cleaning Process

• The process begins by using patented equipment including a roto-scraper, which aromatically adapts to the ducts shape and diameter while traveling through the duct, removing debris and dirt before vacuuming begins
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a collection bag.
• Air is then filtered through a HEPA filtration system removing 99.97 percent of particles in the air-stream.  HEPA filters capture debris and keep the environment clean.
• As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
• Always have a replacement filter on hand so that we may change them out at the time of service.

If you have questions about air duct cleaning services for your home or business please give us a call SERVPRO of Rolla at (573)368-5555.

Learn About The 3 Categories Of Water!

11/3/2021 (Permalink)

Most people think of water is either clean or dirty, but never think of the type of clean or dirty the water actually is.  The categories of water refer to the range of contamination in the water, considering both its origin and its quality after it contacts materials present on the job site.  Time and temperature can also affect the contaminants,also affecting its category.

Descriptions of Water Categories;

• Category 1- Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure.  Examples of category 1 water can include but are not limited to; broken water supply lines, tub or sink overflows with no contaminants, appliance malfunctions, involving water-supply lines, melting ice or snow, falling rainwater, broken toilet tanks, or toilet bowls that do not contain contaminates or additives.
• Category 2- Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.  This water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter.  Examples of category 2 water can include, but are not limited to; discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls on the room side of the trap with some urine but no feces, seepage due to hydrostatic pressure, broken aquariums, and punctured water beds.
• Category 3- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed.  Examples of category 3 water can include, but are not limited to; sewage, wast line backflows that originate from beyond the trap regardless of visible content or color, water resulting from flooding from seawater, rising water from rivers or streams, and other contaminated water entering or affecting the indoor environment, such as wind driven ran from hurricanes, tropical storms, or other weather related events if they carry trace levels of contaminants (e.g., pesticides or toxic organic substances).

Knowing that water has different categories may help you stay safe when a water loss happens in you home or place of business.

Please call SERVPRO of Rolla for all of your emergency service needs.  We are here to help 24 hours a day, 7 days a week.

(573)364-5555

Things To Check After A Storm Hits.

11/3/2021 (Permalink)

Its good to check your property even if you do not suspect damage. This can help prevent more problems later on and determine if you need to make an insurance claim.

Exteriors

Siding, stucco and brick are all durable but they can suffer storm damage. You need to check for:

*Cracking, chipping or ding and dents on siding.

*Holes in stucco

*Damaged brick and tuck pointing

*Detach or damaged trim, gutters and etc.

Roof

*Holes in the roof

*Spilt Seams

*Missing Shingles

*Leaks in roof or ceiling

You can always count on SERVPRO of Rolla to respond immediately to your flood and storm damage property. SERVPRO of Rolla has specialized equipment and knowledge to restore your home or business back to pre-storm condition. We are always here to help, 24/7

Winter Is Coming! Here Are Some Tips To Prevent Pipes From Freezing.

11/3/2021 (Permalink)

It is that time of year that we are forced to be aware of frozen pipes.  Winter weather is fast approaching and we would like to give a few tips to help prevent your pipes from freezing.

Do you know all the tips and tricks of protecting pipes from freezing?  Frozen pipes are often those exposed to the cold weather, such as those that are located outside of your home.  Additional cold areas to watch out for are areas such as basements, attics, and garages.  Here are some frozen pipe prevention tips to help you out;

• Be prepared.  Check your foundation, and locate all vents.  Place foam insulation to block off those vents leading to crawlspace areas.
• When weather is extremely cold, let water drip from faucets that may come from exposed pipes.
• Open kitchen cabinets to let warm air circulate around plumbing lines.
• Keep your heat set to the same temperature both day and night.  In extreme cold weather you may want to raise the temperature in the home slightly.
• In the worst case, turn off the main water valve while the house is unoccupied.  This will ensure that if a pipe freezes and breaks, the water loss will be limited only to the water contained within the pipe.

A frozen pipe that burst in your home can cause considerable damage to your property if not addressed quickly.  Make sure to always know where your shut off valve is located and call SERVPRO of Roll if the need arises.

SERVPRO of Rolla is always here to help in our community and surrounding areas 24 hours a day and 7 days a week for all of your needs.

(573)368-5555

Tips For Mold Growth

11/3/2021 (Permalink)

Do you suspect mold growth in your home, or have seen mold in your home?  This can happen where moisture is present.  If you see visible mold, do not disturb it.  If disturbed, your can inadvertently spread the spores throughout your home.  When disturbed, mold can release microscopic mold spores which become airborne and can circulate inside your home.

What Not to Do:

• Don't touch or disturb the mold.
• Don't blow air across any surfaces with visible or suspected mold growth.
• Don't attempt to dry the area yourself.
• Don't spray bleach or other disinfectants on the mold.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and all fans.
• Contact SERVPRO of Rolla for mold remediation services.

About Our Mold Remediation Services

SERVPRO of Rolla specializes in mold cleanup and restoration, in fact it is a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. 

If you do not see mold in your home but suspect mold growth, here at SERVPRO of Rolla we also provide the service of Air Quality testing.

If you see signs of mold in your home or have any mold concerns, please call the SERVPRO Professionals, we are always here to help.

(573)368-5555

Crime Scenes, Meth Labs, And Bloodborne Pathogens

11/3/2021 (Permalink)

Bloodborne Pathogens

SERVPRO of Rolla remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained technicians thoroughly clean, disinfect and deodorize the structure.  

Methamphetamine Labs

Many of the chemicals ued in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of Rolla follows federal and state guidelines to properly clean all surfaces.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Rolla can clean and restore your property and contents.

Please never try to attempt to clean up any of these with out professional help. You always want to have the right protection, equipment and chemicals.  

SERVPRO of Rolla is 24/7 and always here to help!

SERVPRO's Cleanup Team Makes Your Disaster "Like it never even happened."

11/3/2021 (Permalink)

Faster to any size disaster.

This is not just another tag line for SERVPRO-it is a commitment to be there when you need us most.

Whether you are a small business or a home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, the SERVPRO Hero's have the resources needed to respond quickly and efficiently.  The sooner help arrives, the sooner restoration begins and the sooner you can resume business as usual.

Our SERVPRO of Rolla team is just the tip of the iceberg.  Should a major disaster such as a flood or wildfire occur, SERVPRO's Disaster Recovery Team is always poised and ready to go were they are needed.

If a fire, water or mold damage strikes, no matter the size, call SERVPRO of Rolla.  Backed by a system of more that 1,700 Franchises strong, we will help make your property disaster "Like it never even happened."

Let Us Help You Better Prepare Your Business For Disaster.

11/2/2021 (Permalink)

As a business owner or property owner, it is important to have a plan in place in case of an emergency. Here is where SERVPRO of Rolla is ready to help!

What is a ERP?

An ERP is an Emergency Ready Plan that SERVPRO of Rolla can put together for your business to help save time when a disaster may strike.  Profiles can be created for each of your individual properties.  By having these profiles already created, SERVPRO of Rolla will have helpful information and save you time when you need it the most.  Schedule an appointment today with SERVPRO of Rolla by calling 573-368-5555 to complete a free profile for your business. There are no contracts and no obligations, we simply want to help your business in your time of need.  Our SERVPRO representative will help take measurements of your facility and identify water and gas shutoff valve locations among other thing to better prepare our team and yours if a disaster might occur.

Mobil App

You can download the Ready Plan Mobile App to your iPhone or Android device.  Once your profile information is in the app, all you need to do when you find out that your business has been flooded is open the app and submit a water damage claim from wherever you may be.  Our restoration team then immediately goes into action to help.

There is no business to big or to small that could benefit from this ERP.  Call SERVPRO of Rolla to schedule your onsite visit.

Who Are You Going To Call? SERVPRO Of Rolla!

11/2/2021 (Permalink)

SERVPRO of Rolla prides themselves on the timely manner on which we respond to a loss.  

1-4-8

• Within one hour from first notice of loss SERVPRO of Rolla will contact you to arrange for service.
• Within four hours of contact with the customer, SERVPRO of Rolla will arrive onsite to asses your needs and explain all of the procedures that will need to take place to prevent further damage to your home.
• Within eight hours of on-site arrival, SERVPRO of Rolla will have made contact with the appropriate parties to communicate all work that has been completed.

No water damage is to big or to small for our technicians to handle day or night.  Any type of water loss can happen unexpectedly and without warning. SERVPRO of Rolla is a 24 hour 7 day a week emergency service company that will be there in your time of need with professional technicians that care about their customers and their homes.

Call SERVPRO of Rolla for all of your Emergency Service needs!

573-368-5555

Timeline For Storm Damage - Act Fast!

11/2/2021 (Permalink)

Within Minutes

*Water quickly spreads throughout your property, saturating everything in its path.

*Water is absorbed into walls, floors, upholstery, and your belongings.

*Furniture finished may bleed, causing permanent staining on carpets, floors and etc

*Doors, furniture, books and other papers start to swell and warp.

Hours 1-24

*Drywall will begin to swell and crumble

*Metal surface begin to tarnish

*Furniture (doors) begin to swell and crack

*A musty odor appears

48 Hours to 1 Week

*Mold and mildew may grow and spread

*Doors, windows, and studs swell and warp

*Metal begins to rust and corrode.

*Furniture warps and shows signs of mold

*Wood flooring swells and buckles

*Serious biohazard contamination is possible

It is so important to act quickly on a storm/water loss. Your first 24 hours are the most important hours. SERVPRO of Rolla has the right drying out equipment and knowledge to get your home or business back to pre loss storm/water conditions. Don't hesitate to call us at anytime. SERVPRO of Rolla is here to help 24/7. 

 "Like it never even happened."

When Winter Weather Hits

11/1/2021 (Permalink)

When living in Missouri you never know what your going to get. Weather changes so much in Missouri you can have all four seasons in one week. Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.  *A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. **Here are some tips to prevent pipes from freezing.

*Be sure to completely drain water from the swimming pool and sprinkler lines, as well as outside hoses.

*Open kitchen cabinets to let warm air near the plumbing.

*When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.

*Keep your heat set to the same temperature both day and night.

SERVPRO of Rolla is always here to help, 24/7

Dealing With Flooding?

11/1/2021 (Permalink)

SERVPRO of Rolla specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.  A fast response lessons the damage, limits further damage, and reduces the restoration cost.

Our Resources to Handle Floods and Storms

When storms hit the Rolla and surrounding areas, we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage?  Call Us Today  SERVPRO of Rolla, (573-368-5555)

Ready For Whatever Happens

9/29/2021 (Permalink)

SERVPRO is “Ready for whatever happens”

“Ready for whatever happens” is one of SERVPRO’s trademarked tag lines. You see it in commercials, you see it in advertisements, on our billboards and trucks, but what does it mean?

“Ready for whatever happens” means we are there whenever you need us. 24 hours a day, 7 days a week. It doesn’t matter if it’s a holiday, the middle of the night or the middle of a catastrophe. We are here for you.  We know that most disasters do not happen in the middle of a weekday. They happen at the least convenient time, that’s when you need us most. 
When you call SERVPRO you will speak to a live person. We know you can’t describe your emergency to an answering machine! We will get the appropriate crew or crews to you in an average of two hours. We know that when you call, you need help, and you need it now.

“Ready for whatever happens” means that we have the proper training and education to handle any emergency mitigation situation you may have.  If we haven’t dealt with it before, we will figure it out fast.  Our training and education are ongoing from IICRC certifications to SERVPRO Industries certifications, to EPA certifications, we’ve got you covered.  If your business just spilled hundreds of gallons of vegetable oil into landscaping rocks, or your business just had a polymer spill we can help.  (Yes, both are true situations we were called into clean up.)    
We spend a lot of time and expense keeping our employees current on training and education. Additionally, we have a vast network to call on for help for those unique situations.  We have chemists and experts on call and SERVPRO Industries to help, we have 1700 fellow franchises to call on and we always have the IICRC. There is nothing that we cannot handle. 

“Ready for whatever happens” means that we have the equipment for any size jobs. Whether its hundreds of air movers, dehumidifiers, heaters, air scrubbers, hardwood drying mats, generators, or even specialized equipment such as trailer mounted descant dehumidifiers we’ve got it covered. We just took delivery on even more air movers and dehumidifiers to help us expand our coverage even more.  Some of the equipment might sit on the shelves from time to time, but when it’s needed, it’s here and ready.

“Ready for whatever happens” means there is no job too big or too small for us to handle.  Any size fire, any size water damage, any size sewage loss, any size storm loss. We can handle it.  If our franchise needs help, we can quickly call-in reinforcements from neighboring franchises. If we still need help, we can call in SERVPRO Large Loss or Extreme Teams to help. We can have tractor trailers of extra equipment, and hundreds of extra crew members on site within hours. Yes, HOURS.

Lastly, “Ready for whatever happens” means SERVPRO is the mitigation company business, homeowners and Insurance companies rely on to save, preserve, and restore their most valuable assets.

Controlling Moisture in Your Home

9/24/2021 (Permalink)

Controlling Moisture in Your Home

Extra moisture in your Rolla, MO home can cause damage and encourage potentially harmful mold and mildew growth.

How can you reduce moisture in your home? Learn to keep moisture out and prevent damage and mold.
Activities such as cooking, bathing, and dish washing can add moisture into the air. Even some heating appliances can cause additional humidity in your home, for example: unvented gas or kerosene models. Droplets can accumulate on common cool surfaces during the winter, such as windows, walls, and doors that lack proper insulation. This can cause rot and peeling of paint and is a good environment for mold growth.
If you happen to see moisture accumulating, be sure to dry it promptly. Be sure to take care of the issue that is causing the moisture.
Storm doors and windows can minimize cool surfaces in the winter by separating the interior from cold air outside. Upgrading your windows to double and triple pane can also help insulate the interior glass. This will also make your home more energy efficient.
Opening drapes and blinds in the winter allows warmth to the interior glass. Some condensation can occur, but the improved circulation makes it less probable to accumulate. Insulating cold-water pipes eliminates a common cool surface.
Bathroom exhaust fans, dryer exhaust and ducted kitchen exhaust hoods that vent to the outside remove moisture that some activities create. Keep the devices free of dust, lint, grease or anything that could keep them from working efficiently.

Other ways to reduce air moisture:
•Covering pots while cooking, when possible
•Leaving room doors open to allow good air circulation
•Storing firewood outside
•Covering aquariums

Moisture in the home is not always as obvious as water beading on a window. Poor ventilation in an attic can result in condensation, promoting mold growth in the framing elements of the house. A sealed, unused fireplace creates an opportunity for moisture problems. If air doesn't circulate in the fireplace, condensation can accumulate on the walls and soak into the masonry. If you have a crawlspace, moisture from the soil can enter your home, increasing the level of humidity. A vapor barrier over the bare soil blocks the moisture.
Rain that seeps into your home's foundation can lead to moisture problems. Make sure your gutters work properly and direct water away from your home's foundation.

Some moisture problems require more complex solutions, and sources of moisture may be hidden. It may be time to call a professional like SERVPRO. Extra moisture in your home can cause mold. Mold can produce allergens and irritants so if you suspect you have a mold issue, you should call us to inspect your Rolla, MO area home. We are trained mold damage specialists who get started quickly to get your Rolla, MO area home (or business) back to normal, with specific training and certifications to handle your restoration needs.

If You See Signs of Mold, Call Us Today – (573) 368-5555

Two Minutes

9/15/2021 (Permalink)

Fire Damage? Call SERVPRO of Rolla

Did you know that if a fire starts in your home, you may have just two minutes to escape?

The most effective way to protect yourself and your home from fire is to identify and remove fire hazards. 60 percent of house fire deaths occur in homes with no working smoke alarms. During a home fire, working smoke alarms and a fire escape plan that has been practiced regularly can save lives.

Fire Safety Tips

• If a fire occurs in your home, GET OUT, STAY OUT and CALL for help.
• Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
• Test smoke alarms once a month, if they’re not working, change the batteries.
• Talk with all household members about a fire escape plan and practice the plan twice a year.

Fire and smoke damage is especially destructive. In many instances your Rolla, MO property will also suffer from water damage from firefighting efforts. We specialize in fire and water damage restoration; it’s the cornerstone of our business. We have specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition.

We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. Until help arrives, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof Tarp Service (if needed)
4. Water Removal and Drying (if water damage is present)
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

Locally Owned Company with National Resources

SERVPRO of Rolla is locally owned and operated and we are proud to be part of this community. We are also part of a national network of over 1,650 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

Commercial Carpet Cleaning

9/10/2021 (Permalink)

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Rolla.

Commercial carpet cleaning is the best way to preserve and extend the life of carpeting, but proper treatment requires training. SERVPRO Professionals are trained by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and it is essential for a professional. We are IICRC Certified.

What can you do to keep your carpet in shape? Carpet care starts with keeping the carpet clean and soil out to begin with. By placing mats in the entranceway and high traffic areas, there will be less dirt inside your business. Be sure to vacuum frequently. Vacuuming ensures deposits soils do not penetrate deeply into fibers and cause damage.

Spot and stain control is essential, even if the flooring is colored in a way to make stain detection difficult. Stains will degrade the integrity of the flooring and alter its texture, so professionals will have to respond quickly to any problem areas. Formulated detergents and targeted agitation will normally do the trick. Finally, deep treatment, usually through hot water extraction or encapsulation methods, will need to be done several times a year to remove soils that have become embedded in the carpeting’s fibers. SERVPRO can help with your carpet stains and regular deep treatment.

We know as a business owner, you don’t have time to worry about the common wear and tear that gradually soils your business. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Rolla for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions? Call Today – 573-368-5555

Source: http://www.IICRC.org/

Does Your Home Have Dry Rot?

9/9/2021 (Permalink)

Would you know if your home had dry rot?

It can happen to any type of wood in any climate. It can ruin the structure of your home. Dry rot is found in attics, basements, and under sinks. Generally, in places with moisture.

What causes dry rot?

Despite the word “dry” in its name the fungus that causes dry rot grows when the moisture in the wood exceeds 20% or when the wood is exposed to sitting water and extreme humidity. Dry rot can leave wood weak and brittle.

The primary clues to look for in dry rot:

• Yellow tinge to the surface
• Deep cracks in the wood
• Wood will crumble

Since moisture is necessary for the fungus to grow, you can typically find dry rot when:

• After a flood or natural disaster
• After a plumbing accident or water damage
• In humid climates
• When wood is not properly dried

How can I protect my home from dry rot?

• Inspect your roof annually to check for leaks or holes that can let water in and cause dry rot.
• Make sure your gutters are installed properly and are directing water away from your home.
• Check your plumbing to make sure you don’t have any noticed leaks.
• Make sure your ventilation in bathrooms, kitchen and attics is working properly and can remove excess moisture from your home.

Why Choose SERVPRO of Rolla?

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment helps us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Need Emergency Service? Call Us 24/7 – (573) 368-5555

FEMA’s National Preparedness Month Spotlights the Importance of Understanding and Managing Risk

8/25/2021 (Permalink)

The free SERVPRO READY app allows home and business owners to store essential contact and property information electronically.

SERVPRO of Rolla disaster mitigation specialist urges Rolla, MO area residents to create a disaster management and recovery plan before the unexpected happens.

September is National Preparedness Month, part of the ongoing “Ready” initiative of the Federal Emergency Management Agency (FEMA). According to FEMA’s “Are You Ready” guide, the first step in effective disaster preparedness is to understand your specific risks—first by identifying the hazards that could possibly affect you and then by evaluating your actual vulnerability to those sources of danger.

Once you understand your risks, you can effectively plan to mitigate them by decreasing your vulnerability and then manage their consequences quickly and effectively if the worst does happen. Of course, individual home or business owners’ risks vary depending on their location, but regardless of where you live or work, FEMA’s guide has some basic steps that everyone can take to prepare for the unexpected.

1. Create a family communication and shelter plan.
2. Sign up for emergency alerts, including FEMA alerts
3. Build your savings if possible and keep a small emergency fund of cash on-hand at home.
4. Create an Emergency Financial First Aid Kit
5. Gather and safeguard critical documents like deeds, medical information, insurance policies, and a list of your household belongings.
6. Create an emergency kit with basic tools and enough food and water to last 72 hours and keep the contents fresh and up to date.

In addition to the planning tools and checklists provided by FEMA, businesses like SERVPRO that specialize in disaster mitigation and restoration offer free tools that make disaster recovery easier. The free SERVPRO READY app allows home and business owners to store essential contact and property information electronically where it can be accessed in seconds with a mobile device. Local business owners who designate SERVPRO of Rolla as their disaster mitigation and restoration provider benefit from a no-cost assessment of their facility along with help completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app.

The uncomfortable truth is that no amount of preparedness will prevent disasters from striking, but preparedness can help disaster victims survive and then recover. When disaster strikes, sometimes it’s difficult to even know where to start picking up the pieces. Having critical documents and details at your fingertips helps, but so does having access to professionals who know how to help you return to normal, "Like it never even happened." The disaster remediation specialists at SERVPRO of Rolla know what to do when you don’t know which way to turn. We’re here to help when you need us.

For more information on SERVPRO of Rolla, please contact us at (573) 368-5555. For more information on SERVPRO® and the SERVPRO Emergency READY Program, please visit https://ready.SERVPRO.com.

Source:

• 2021 Preparedness Calendar | Ready.gov
• https://www.ready.gov/sites/default/files/2021-03/are-you-ready-guide.pdf
• https://www.fema.gov/about/news-multimedia/mobile-app-text-messages
• https://www.ready.gov/sites/default/files/2020-03/ready_emergency-financial-first-aid-toolkit.pdf
• https://www.ready.gov/kit
• https://ready.SERVPRO.com/home/mobileapp

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, and biohazard and pathogen remediation. SERVPRO’s professional services network of more than 1,900 individually owned and operated franchises spans- the United States and Canada, responding to property damage emergencies large and small – from million-square-foot commercial facilities to individual homes. When disaster strikes, homeowners, business owners, and major insurance companies alike rely on SERVPRO to make it "Like it never even happened."

September is National Preparedness Month

8/19/2021 (Permalink)

An easy way to prepare this September is by having a free SERVPRO ERP assessment.

Did you know that September is National Preparedness Month? National Preparedness Month is an observance each September to raise awareness about the importance of preparing for disasters and emergencies that could happen at any time. The 2021 theme is “Prepare to Protect. Preparing for disasters is protecting everyone you love.”

Here are some ways you can prepare this September:

Make A Plan

Talk to your friends and family about how you will communicate before, during, and after a disaster. Make sure to update your plan based on the Centers for Disease Control recommendations due to the coronavirus.

Build A Kit

Gather supplies that will last for several days after a disaster for everyone living in your home.  Don’t forget to consider the unique needs each person or pet may have in case you have to evacuate quickly. Update your kits and supplies based on recommendations by the Centers for Disease Control.

No-Cost Preparedness

Limit the impacts that disasters have on you and your family.  Know the risk of disasters in your area. Learn how to make your home stronger in the face of storms and other common hazards.  Check your insurance coverage to make sure it is up-to-date.

Teach Youth About Preparedness

Talk to your kids about preparing for emergencies and what to do in case you are separated. Reassure them by providing information about how they can get involved.

The SERVPRO Emergency READY Profile Advantage

Another way to prepare your business to be ready for whatever happens is to schedule a SERVPRO Emergency Ready Profile. By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. The SERVPRO ERP is a no cost assessment of your facility, even if you have multiple locations. To learn more, visit ready.SERVPRO.com or call SERVPRO of Rolla at 636-368-5555 today.

Soda Blasting: A Fire Damage Solution

8/11/2021 (Permalink)

When you have a devastating fire in your Rolla, MO home or business, there is much to consider. Water damage can be a concern, but smoke and soot damage will likely be throughout.

It’s important to hire a professional like SERVPRO of Rolla when dealing with fire damage. We are certified in fire and water damage clean up and restoration and can prevent more damage from taking place.

Often affected surfaces are darkened with soot can be restored with a process called soda blasting. It is an effective cleaning solution for residential and commercial fire damage restoration projects. It uses sodium bicarbonate shot from a blaster on all affected surfaces. It removes the visible soot damage and effectively deodorizes the charred smell that lingers after a fire has been extinguished

Soda blasting is a non-destructive cleaning method that is not abrasive and quickly removes ash and soot from walls, stone, and other materials without harming underlying surfaces.

The technique also has the following benefits:

• Uses non-toxic materials – bicarbonate of soda and air – that carry no risk of exposure or form residue
• Completely dry system eliminates water damage risks
• Deodorizes as it cleans
• Cleans quickly and completely
• Portable and simple to set up
• Non-reactive with many materials including metals

The negatives are few, such as shielding nearby plants. Soda blasting is a powerful took for safely restoring residential or commercial fire damage.

If your home or business has been affected by fire, smoke, or soot damage, give SERVPRO of Rolla a call 24/7. We are ready to help.

After The Storm

8/10/2021 (Permalink)

Storms can bring heavy rains, strong winds and destructive hail. Your home protects you from the elements, so be sure to check it for damage once the storm has passed. It is a good idea to check your property even if you do not suspect any damage. This can help avoid more problems later and determine if you need to make an insurance claim.

Roof
Your roof can be very vulnerable, because so many things can damage it. When you experience high winds, downed tree branches or a hailstorm, after the storm ends, look for these indicators of damage:

• Holes in the roof
• Split Seams
• Missing Shingles
• Leaks in roof or ceiling

Exteriors

Siding, stucco, and brick are all durable, but they can suffer storm damage. Check for:

• Cracking, chipping or ding and dents on siding. Check in different lighting because you may see something you missed.
• Holes in stucco
• Damaged brick and tuck pointing.
• Detached or damaged trim, gutters, etc.

General Tips

• Severe storms often will knock down power lines. If this happens on your property, rope off 30 feet in each direction around the line and do not touch it. Call 911 and the power company immediately.
• Be sure to do a full check of your property, including things such as your air-conditioning unit, fences, vent caps, etc. And don’t forget to check your vehicles if they were not garaged at the time of the storm.
• Check your crawl space and basement. You need to be sure no water is getting in, and, if it is, make sure it is removed quickly via a sump pump or underground drainage system.
• Take pictures of all damage from different angles. Finally, knowing the details of your homeowner’s coverage, your limits and your deductibles can help you during the insurance claims process. It is a great idea to examine your policy and know what your homeowner’s insurance covers now, before the storm.

Restoration

SERVPRO of Rolla responds immediately to your flood and storm damage emergencies. We have the storm damage restoration experience and specialized equipment to restore your Rolla, MO home or business back to pre-storm condition. We offer emergency board up and roof tarp services, and our goal is to be onsite within four hours. We are available 24/7, 7 days a week.

Give us a call: (573) 368-5555

Residential Cleaning Services

7/2/2021 (Permalink)

The residential cleaning services performed by SERVPRO of Rolla will not only ease the burden of the constant maintenance of your home, but will also create a safe, clean and comfortable living environment for you and your family.

We understand life happens. Pets have accidents, kids spill drinks, and homes get dirty. SERVPRO of Rolla Professionals have the expertise to provide a deeper clean than your basic house cleaning service. 

Residential Cleaning Services Include:

Carpet Cleaning

The SERVPRO carpet cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet  may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Sewage and Biohazard Clean Up

SERVPRO of Rolla experts are ready to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for your home. 

Need Cleaning Services?

Call SERVPRO of Rolla Today 573-368-5555

Allow us to handle your Biohazard cleanup

7/1/2021 (Permalink)

SERVPRO of Rolla professionals are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, along with state and local health regulations. We are equipped with the necessary safety equipment and cleaning products, our team can help turn unsafe environments into clean, safe homes, and offices.  

Bloodborne Pathogens

SERVPRO professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO technicians thoroughly clean, disinfect, and deodorize the structure.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO of Rolla professionals remove the sewage, contaminants and moisture, disinfecting as they clean. Our SERVPRO team helps ensure the structure is properly cleaned, disinfected, and deodorized.

Call SERVPRO of Rolla  today to help with all your Biohazardous cleaning needs 573-368-5555

Restoration Depends on Water Type

6/30/2021 (Permalink)

Specific steps must be taken to reduce property destruction, depending on the type of water damage. According to the Institute of Inspection Cleaning and Restoration Certification (IICRC), which sets the standards for the cleaning industry and water damage restoration training, there are three levels or types of water involved in damages. They include:

Category 1: Clean water

This water damage is from sanitary sources, such as an overflowing sink or tub, burst water pipes, failed supply lines to appliances, or drinking fountains.

Category 2: Grey water 

This water is from sources that could make you uncomfortable or ill if ingested. Washing machine, dishwasher, or toilet overflows fall into this category.

Category 3: Black water

This is the worst classification of water and could cause severe illness if ingested. Sewer backups, flooded rivers, feces-tainted toilet overflows, or stagnant liquid that has bacterial growth are all examples of black water.

Let the Professionals Save Your Home and Belongings

Seeping water damage is progressive, pervasive and can mean valuable objects or keepsakes may become permanently damaged. The professionals you find at SERVPRO of Rolla are trained on how to handle the various types of water damage. Once they arrive on the scene at a home or business, they quickly assess the situation and start the restoration process in these three areas:

• Extraction and Cleaning: Standing water is removed, salvageable materials are cleaned and thoroughly disinfected.
• Moisture detection: Not all water damage is visible to the naked eye. Water trapped in structural cavities may require professional detection equipment to mitigate odors, prevent mold growth and minimize structural damage.
• Structural drying: Mold begins growing on soggy surfaces within 24 to 48 hours. Rapid drying, all the way down to the building’s substructure, is necessary to restore pre-flood conditions.

After your home floods, you may think your home and its contents are beyond hope, but many of your furnishings and belongings can be restored. With professional restoration help, your flooded home can be cleaned up, dried out, rebuilt, and reoccupied sooner than you think.

No water damage is too big or too small for our technicians to handle day or night.  Any type of water loss can happen unexpectedly and without warning.  SERVPRO of Rolla is a 24 hour a day 7 day a week emergency service company that will be there in your time of need with professional technicians that care about their customers and their homes.

Call SERVPRO of Rolla for all of your Emergency Service needs!

(573)368-5555

Utilizing Soda Blasting Media

6/28/2021 (Permalink)

Here's a great example of baking soda abrasive blasting to remove soot carbon and even some light charring from wood after fire damage, without further damaging the structure. This technique is four times faster than hand sanding and brushing, and leaves wood with what can best be described as a “like new” appearance. An added bonus is the natural deodorization achieved while using this media. SERVPRO    "Like it never even happened."

Bleach is not the solution for mold

6/25/2021 (Permalink)

Chlorine Bleach is often regarded as the answer for stopping mold growth and removing the mold. However, this is a myth. Bleach does not exonerate mold. Here are three reasons why bleach is not the answer to mold, and should never be used to clean a mold contaminated area.

1. Bleach Loses Effectiveness Over Time

Chlorine bleach can dissipate rapidly, causing the bleach to be less effective. Over time this occurs because chlorine can evaporate and even faster in areas that are above room temperature. When the chlorine disappears, the bleach bottle turns into a bottle of salt water.  

2. Bleach can actually contribute to mold growth

Chlorine bleach was made to clean surfaces, therefore can only kill surface bacteria and mold. This is due to bleach’s ion structure, which prevents the chlorine from penetrating porous material such as wood and drywall. When mold grows in porous areas, the enzyme’s roots grow deep within the material, rendering the bleach ineffective in exterminating the mold. The bleach can only remove the green stain from the mold, allowing the surface to appear clean. But underneath the surface, the water component of the bleach penetrates and helps the internal roots to continue to grow, causing mold to reappear.

3. Bleach is Toxic

Bleach emits harmful fumes that pollute the air we breathe and can become harmful to humans and even pets. Over a period of time, inhaling the gases bleach emits can deteriorate the lungs and esophagus lining in addition to the scarring of the respiratory tract, which occurs in earlier stages. Also research shows that household bleach is one of the leading causes of accidental poisonings in the United States.

Here in Missouri, the risk of having mold in your home is a lot higher than other states. Why? Two words… heat and humidity. Mold thrives in dark, moist areas, and Missouri humidity only helps that process. That’s why if you experience water damage and don’t take care of it the right way and in the first 48 hours; mold will begin to grow.

For assistance in cleaning up mold growth, Call SERVPRO of Rolla to schedule an estimate- 573-368-5555

Unnoticed leaks cause large unwanted expenses.

6/24/2021 (Permalink)

Undiscovered leaks and moisture build-up can cause damage to the floors, walls and ceilings of your business, leading to soft dry wall, stained ceiling tiles and other more serious problems. Leaks from piping, roofs and other water sources can cause water damage that can go unnoticed for weeks, even months. Attempting to clean up water leak can lead to further damage and contamination if not handled property.

Here are some helpful MAINTENANCE TIPS:

* Check waterlines in coffee makers, refrigerators and water filtration systems for kinks or leak, annually.

* Remove standing water with a mop and seek professional assistance for complete drying and restoration.

*Inspect ceiling tiles regularly for discoloration or leaks. This could be a sign of a leak in the HVAC unit or piping.

SERVPRO of Rolla is always here to help 24/7!

Common Household Mold

6/23/2021 (Permalink)

What are the common types of mold? 

We know that mold spores are everywhere in our environment. They can also enter our homes easier than you may think. Mold can grow quickly, especially if there is a water source, or even just high humidity. Mold grows best with there is a water source, an organic food source, and temperatures between 60-86 degrees Fahrenheit. 

Since many Missouri homes may have 1 or 2 of these characteristics, especially in the bathrooms, it may be a good idea to know what to look for if you suspect your home or business has mold.

Cladosporium

• Characteristics: green, brown, grey, or black; powdery appearance.
• Where it Grows: on food, dead plants, wood, insulation, and dark, damp environments.

Aspergillus

• Characteristics: grey, brown, yellow, green, white, or black and grows quickly.
• Where it Grows: on walls, insulation, soil, clothing, and humid, moist areas.

Penicillium

• Characteristics: green, white, or blue; fuzzy appearance.
• Where it Grows: on food, walls, insulation, and moist, organic matter.

Alternaria

• Characteristics: dark green, grey, or black; long, velvety hairs; doesn’t need much water to grow.
• Where it Grows: on carpets, clothing, around windows, and damp areas such as flooded houses.

Stachybotrys, known as “Toxic Black Mold”

• Characteristics: dark green, or black; slimy
• Where it Grows: on walls, ceilings, floorboards, and any moist area.

Memnoniella

• Characteristics: dark green, or black; smaller than stachybotrys
• Where it Grows: on cotton, canvas, wool, ceilings, walls, or damp areas.

If you suspect your home or business has a mold problem, call SERVPRO of Rolla today to schedule an air quality test or have an estimate for mold remediation. 

If You See Signs of Mold,
Call Us Today – (573) 368-5555

IICRC Certified Firm

6/21/2021 (Permalink)

SERVPRO of Rolla is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Rolla

SERVPRO of Rolla specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, and water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Your business caught fire, Now What?

6/16/2021 (Permalink)

No matter the severity of damages, a fire is a chaotic occurrence for any business owner. In addition to loss, every hour spent restoring your business is an hour of lost revenue and productivity. Once the fire has ceased and the site has been cleared, follow these steps to promptly restore order, productivity and profitability of your business.

Account for Everyone Affected

The safety of your employees and patrons is of the most importance. Be sure all of your employees and guests are accounted for proceeding the incident. Check guest sign-in sheets or logs if you use them or surveillance cameras to ensure that everyone is accounted for. Once accounted for, retrieve contact information so that you are able to get in touch with anyone affected by the fire. This may also include board members, external partners and customers. Don’t leave your staff and business partners in the dark regarding the future of your company. Any activities or services that need to be postponed or suspended should be clearly communicated and announced. Communication is key to help keep your staff calm and alerted.

Contact your Insurance Company

Promptly contact your insurance agent to report the incident, damages and loss. The quicker you report the incident the quicker the rebuilding and reimbursement processes may begin. If you happen to rent or lease your space, don’t forget to contact your property owner or manager.

Document Everything.

Once the fire has ceased and you’ve accounted for everyone who may have been affected, survey your property for damages and take photos. Avoid costly mistakes and easily fetch important facts and numbers by documenting and organizing all records. Maintain phone call logs to include times and reasons for each contact. Keep all receipts to document any expenses paid for during your business’s recovery period. Insurance companies will require proof of claimed losses, so have pertinent documentation (receipts, user manuals, credit card statements, photos, etc.) easily accessible.

Recover Critical Data Servers: hard drives and computers that hold data critical to the day-to-day operations of your business. If damaged, you run the risk of losing data as well as exposing employee and customer information. Depending on your exact case, take the necessary steps needed to recover any sensitive data.

Safeguard Your Property

Once the property has been cleared by professionals, collect and remove salvageable valuables, paperwork and data devices. As a business owner, you are responsible for mitigating damages. If the fire has caused significant damage to the structure of the building (exterior walls, doors, windows or the roof) safeguard the premises. Temporarily patch any holes, pitch tarps or make arrangements to have the building boarded up to prevent further damage, vandalism and leaks. Remember to keep all receipts of expenses for reimbursement.

Proceed With Caution

It will be tempting to get your business up and running as quickly as possible following the incident, but it is important to be patient and not to rush into any repairs. Contact SERVPRO of Rolla’s experienced professionals to assist in the assessment of damages as they will have the knowledge, technology and resources needed to restore your space promptly and properly.

While any disaster to your business, big or small, can be worrisome - know that you have access to the resources to restore your business. Of US based businesses, about 60% have been able to reopen their doors after a disastrous fire and many have gone on to achieve great success and profitability. Above all, it is important to be smart and remain hopeful.

Storm Disaster

6/16/2021 (Permalink)

Our team here at SERVPRO of Rolla is always ready for whatever happens, no matter the time of day. Our crews are always on standby 24 hours a day, 7 days a week. When it comes to fire and water damage, our professionals work tirelessly to make sure our customers are satisfied and are explained each step of the cleaning process.

Highly Trained Storm Damage Specialists

As leading professionals in the storm and water damage industry, we have advanced training and expertise, along with a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home or business and restore it back to pre-storm condition.

Faster to Any Size Disaster

If a storm hits your home or business, odds are you'll need help immediately. Our team's quick response will help prevent any secondary damage and help reduce restoration costs.

We Have the Resources to Handle Storms and Disasters

Our team has access to resources and personnel of over 1,800 franchises to handle major storms and disasters. Our team also has access to our exclusive Disaster Recovery Teams strategically located to respond to catastrophic storms and events throughout the country.

Locally Owned and Operated

SERVPRO of Rolla is locally owned and operated. We are actively apart of the community with you as well. When you have a storm disaster or flooding emergency, we are in the area and ready to help you.

If you experience storm damage, don't hesitate to call our SERVPRO of Rolla  at 573-368-5555. We are always here to help!

The Right Tools for a Water Loss.

6/16/2021 (Permalink)

SERVPRO Ready for any Disaster

The world of water damage restoration is one of intricacy and precision. For restoration strategies to be a success, they need to be backed up by the right equipment and skills. This can mean something as sturdy as a pair of safety boots or an industry specific tool like a moisture meter.

The assortment of tools put together for every job reflects the uniqueness of water damage restoration. As every task is different, so too is the toolkit. While not all water damage requires technicians to rely on heavy duty equipment, there are some occasions when demolition tools are needed to remove compromised materials as fast and as safely as possible.

Protective Clothing

Whether the level of risk posed by contaminants is high or negligible, technicians are required to wear protective clothing. This gear includes rubber gloves, rubber boots, safety goggles, and a breathing device to filter potentially harmful gases and particulates. Hazmat suits are required under extreme clean up conditions such as crime scenes, severe sewage back-ups, asbestos, and lead remediations. In areas where moisture has been present, mold, mildew, and bacteria must be taken into account.

Moisture Reading Devices

The moisture meter (or moisture detector) is one of the most important tools for a water damage restoration specialist. This device is utilized to measure the moisture percentage of materials so that technicians know which areas are the most badly affected and need attention most urgently. It is not possible to make these kinds of assessments by sight alone, so a moisture reader is an essential part of the restoration toolkit. Hygrometers detect the relative humidity (RH) in an open environment to ascertain the level of humidity in the ambient air.

Clean Up Tools

If it is clear that the affected part of the property is partially or entirely lost to water damage, a range of demolition tools may be used to remove the most badly destroyed materials. A sledgehammer and an axe, though not hi-tech tools, can be useful to knock down internal components, and a pressure washer brought in to channel out the water.

Drying and Displacement Tools

Once most of the standing water has been extracted from the property employing industrial grade water pumps (truck-mounted and portable), wet vacuums and sump pumps, more precise drying techniques can begin. There are some various tools which can be used to help with this. Industrial sized high-velocity fans, air movers, dehumidifiers (refrigerant and desiccant for large jobs), and heaters are often employed after standing water has been dealt with, and only small amounts of liquids and moisture remain.

SERVPRO technicians can put the finishing touches on the water damage in a property by using special fogging machines that disperse antifungal and antimicrobial products to sanitize and remove lingering odors. The well-equipped vehicles of SERVPRO also carry air scrubbers, ozone machines, and yes, even mops, squeegees, and buckets. Call on us to restore your property to its pre-water damaged condition "Like it never even happened."

We Use Advanced Drying Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home. SERVPRO of Rolla will finish the job with professional deodorization and sanitizing agents for your comfort and safety. Call us 24/7 for an immediate emergency response. (573) 368-5555

What to expect when restoring your home after a fire loss.

6/16/2021 (Permalink)

One of the most traumatic experiences a homeowner can face is a devastating fire. If out of control, a fire can destroy all of your possessions making it imperative to follow the proper procedure to rescue your personal belongings. 

The only way to ensure you don’t suffer permanent damage to your belongings is to start the restoration process the day of the fire. Within the first few minutes of the fire being extinguished soot residue will cause discoloration of plastics, appliances, and porous materials like alabaster and marble. Within the first few hours these discolorations can turn into deeper stains affecting bathroom grouts, counter tops, and appliance furnishings among other things. After the first few days those discolorations can become permanent.

The process of fire restoration is slightly complex and time consuming. To complete the process yourself it would take several weeks so it is highly recommended that you immediately contact the professionals at SERVPRO to do the job for you. These professionals have specialized fire restoration training to complete the job in an efficient and timely manner. But you still might want to understand the process of fire restoration. So here are the steps that will be taken to restore your home to its pre-fire condition.

Before beginning the restoration, it’s very important to protect yourself. Wearing thick clothes and gloves will protect you from the hazardous materials in the house. Professionals will arrive wearing special clothing and equipment to protect them from harmful chemicals.

Once properly attired, a professional fire restoration company will inspect the entire home for every trace of fire damage. They will inspect and test adjoining rooms of your property, which will help to determine the extent of the damage to your home, caused by fire, smoke, and soot.

With the preparation complete, it is then time to begin the restoration process. The first step will be to ventilate the building. Opening all windows and doors will allow fresh air into the building. While a stiff wind may help the process, turning on some fans will expedite the ventilation process.

Often fires will compromise windows, walls, and roofs so it’s important to cover those areas to secure and protect them against further damage. SERVPRO professionals will board up missing windows and place tarps over missing roofs.

Occasionally there will be water damage following a fire. Like with fire restoration, water removal must begin almost immediately to minimize lasting damage. Professionals will remove the majority of the water and then use dehumidifiers and air movers to remove any remaining water.

The next step will be to clean the building by using specialized equipment and techniques to remove smoke and soot from the ceiling, walls, carpeting, upholstery, or any other areas that might have been affected. Professionals will treat the damaged areas with special equipment using ozone technology, powerful non-consumer technology that enables them to permanently remove odors.

The final step to completing the recovery of your home following a fire is restoration. This can include minor repairs like replacing drywall, painting, and installing new carpet. It can also include major repairs like reconstruction of various areas or rooms within the building. 

For homeowners, fine clothing that has been damaged by smoke will need to be dry-cleaned. Regular clothing with smoke damage can be cleaned using warm water in a washer and dryer but a mild alkaline detergent will need to be used. You also may need several launderings to rid the clothes of the smoke odor.

Sometimes there will be items that can’t be restored on site. These items will be packed up and shipped to a facility for professional deodorization and cleaning.

If immediate action is not taken to restore your home after a fire, the effects can be irreversible. Therefore it is of the utmost importance that you immediately call the folks at SERVPRO to help save your possessions and not attempt to accomplish the feat yourself. At the very least have these professionals come to survey the damage and provide you with a quote.

If you come across a fire in the home, you can contact SERVPRO of Rolla to serve your fire restoration needs. Call us today- 573-368-5555

Unattended cooking increases your chance for a kitchen fire.

2/6/2021 (Permalink)

Did you know many kitchen fires were caused by unattended cooking? In today's world it is easy to get distracted by situations that grab your attention away from cooking for longer than intended.

Here are some stats of damages caused by kitchen fires:

Cooking fire stats: 

• US fire departments respond to an estimated average of 172,900 home structure fires per year started by cooking activities in 2014-2018
• Cooking equipment is the leading cause of home* fires and fire injuries, causing 49% of home fires that resulted in 21% of the home fire deaths and 44% of the injuries.
• Two-thirds of home cooking fires start with the ignition of food or other cooking materials.
• Clothing is the item first ignited in less than 1% of these fires, but clothing ignitions lead to 8% of the home cooking equipment fire deaths.
• Ranges or cooktops account for three-fifths (61%) of home cooking fire incidents.
• Unattended equipment is a factor in one-third (31%) of reported home cooking fires and over half (53%) of the associated deaths.
• Frying dominates the cooking fire problem.

Here are some tips on cooking especially with oil or frying:  

What you should know about home cooking safety

• Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
• If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
• Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels, or curtains — away from your stovetop.
• Be on alert! If you are sleepy or too tired to cook. Do not cook.

If you have a cooking fire

• Just get out! When you leave, close the door behind you to help contain the fire.
• Call 9-1-1 after you leave.
• If you try to fight the fire, be sure others are getting out and you have a clear way out.
• Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.
• For an oven fire, turn off the heat and keep the door closed.

Safety considerations for cooking with oil

• Always stay in the kitchen when frying on the stovetop.
• Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner. Smoke is a dangerous sign that the oil is too hot.
• Heat the oil slowly to the temperature you need for frying or sautéing.
• Add food gently to the pot or pan so the oil does not splatter.
• Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water on the fire.
• If the fire does not go out or if you can't place a lid over the pan, get everyone out of your home. Call the fire department from outside

After a fire, Call us we are open 24/7 and we are there when you need us the most. 

Contents overlooked

2/5/2021 (Permalink)

Contents are often easily overlooked in a fire. Most homeowners or tenants are worried about the damage and devastation that a fire calls to the property. They’re worried about their furniture, they are worried about their vehicle and their wallet, but it’s easy to forget many of the smaller things that can add up and cost a lot of money to a customer to replace.

Here at SERVPRO of Rolla, we make every effort possible to restore every item and article in your home or property that has been damaged or affected by a fire. This includes all of your electronics, DVD collections, memorabilia, clothes, shoes and all other personal items and keepsakes that can be restored. We know that our customers are in an uncomfortable situation with any type of loss, so that’s where SERVPRO of Rolla comes in to help you deal with the devastation of your loss.

We are #HereToHelp 

Please call us 24/7 (573) 368-5555

Are You Completing a Construction Project?

2/1/2021 (Permalink)

SERVPRO of Rolla  will help ensure your finished building projects always look their best.  

Post construction cleaning- Once the floors are down and the drywall is up, it's time to remove the dust, dirt  and debris in order to lay carpet, paint and decorate.  We offer the cleaning service to prepare your building for interior design.  

Dehumidification and Drying - During construction, a building can often trap moisture.  Excessive moisture could result in mold growth.  If you think one of your projects may have moisture, rely on our professionals to provide the help you need in eliminating moisture and preventing the potential for mold growth. 

Final Cleaning- You will want your facility to look its best when the doors are scheduled to open.  We can provide a final detail clean to give the building that extra shine that will surely impress.  

Safety, structural integrity, materials, labor, customer satisfaction and deadlines- the list goes on and on when building a commercial facility.  The bottom line, however, is you are responsible for getting the doors open on time.  You can rely on your local SERVPRO of Rolla professionals to help ensure your post-construction cleanup gets done as quickly as possible.

Call us today to discuss your after construction needs 

Cob Webs or Smoke Webs?

1/28/2021 (Permalink)

Fires are devastating  disaster to all involved. In some instances, restoration companies such as ourselves, find peculiar results from these fires.  Your first thought when you look at the picture could be "are those my cob webs" but it is actually something that we refer to as smoke webs, soot webs, or even soot tags!  Pictured here is a home that our team performed services on where smoke webs appeared in the corners of the room.

How do these smoke webs appear?

the ionization process of burning, particularly synthetic materials like plastics, rubbers and polymers, creates charged smoke particles which can attract towards certain surfaces and attract to each other creating chains, and ultimately web-like formations.  Webs form under certain conditions called wet smoke, which involves low heat or smoldering type environments.  Smoke webs are typically sticky and pungent and will smudge easily.  these webs will show up in areas where there is limited air flow, typically corners and edges of ceilings.  Depending on what exactly the webs are made of, they can be more difficult to clean.

If you home or business has experienced a devastating fire loss, look no further, SERVPRO of Rolla is here to help! Our franchise is locally owned and operated, so we are already close by and ready to respond immediately when you need us the most.

SERVPRO of Rolla is your best source for all your emergency service needs 24 hours a day 7 days a week.

Call today at (573)368-5555

How Is Your Business' Air Quality? Duct Cleaning Can Help!

1/28/2021 (Permalink)

Are you concerned with your customers and employees air quality in your place of business?  The ventilation system is often the biggest culprit in poor indoor air quality, but your can help change that!  Inspecting the ductwork in your business should be a high priority.  With business being concerned with  COVID-19, now is a perfect time to clean your duct work before it gets to hot and you continue to circulate bad air.  Dirty ducts can circulate odors, contaminants such as mold, COVID-19 spores, and irritating dust throughout your business.

A routine part of your local SERVPRO of Rolla's service is inspecting the heating and air conditioning duct work system.  Keeping the system and duct work clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. 

Getting your duct work cleaned regularly, you can feel great in knowing that you are doing your part as a business owner in keeping the air quality in your business clean and safe.

The SERVPRO of Rolla duct cleaning system is proven and cost-efficient.  Our team of professionals use a portable ventilation and air duct cleaning system to make a clean sweep, removing years of dust and grime.

Call us today to schedule an appointment (573)368-5555 

SERVPRO of Rolla Faster to Any Size Disaster

12/8/2020 (Permalink)

Why choose SERVPRO of Rolla?  Here at SERVPRO we are here to help!  We're faster to any size disaster whether it is a fire, water, mold, bio-hazard, or storm damage. There is no job that is too big or too small for our team of heroes!

Flooding, fire, storm or water emergencies don't wait for regular business hours, and neither do we.  SERVPRO of Rolla provides 24 hour a day, 7 day a week service for our customers including all holidays.

Combining rapid response time, professionalism, with open and effective line of communication, exemplary customer service and many more are reasons why you should choose SERVPRO of Rolla for your next fire or water damage.  Come back and check out more blogs informing all as to why you should choose our wonderful team of fully trained technicians that will be hard at work for you anytime of day or night.

Call us 24 hours a day, 7 days a week.

(573)368-5555  We are here to help!

Why SERVPRO? The Professional Packout & Content Restoration Company for Your Home or Business

12/8/2020 (Permalink)

Here at SERVPRO of Roll we're the professional pack-out and content restoration company for your home or business.

You've had a minor fire at your place of residence or establishment.  One of the many things that crosses your mind is all of your sentimental valuables.  Everything is affected: your photos from your favorite holidays, your autographed balls, cards, and signed pictures, your family heirloom, the list goes on and on.  Just ruined, or so you think.

When your are faced with something as overwhelming and stressful as that, you need someone to come in and turn that into a stress free situation.  That is where our heroes here at SERVPRO of Rolla come in.  Our heroes save the day by making it "Like it never even happened."

When you have a fire damage at your home or business, our team can properly pack out your belongings and perform content restoration.  We will treat you with respect and empathy, and we will always treat your home or business and belongings with care.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Rolla can conduct an organized, efficient plan of action.  Move-out will provide several benefits, including:

• Quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs.

Content Restoration

If you belongings are affected by fire damage, we can restore them with content restoration.  SERVPRO of Rolla has expertise and "restore" versus "replace" mentality that can help you save money while preserving precious keepsakes that cannot be replaced.  Our team of professionals will pretest your belongings to determine what items we can restore to preloss condition.  We use several methods of cleaning your contents including:

• Dry Cleaning -used for cleaning light residues or to pre-clean prior to we cleaning.
• Wet Cleaning -An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can not withstand wet cleaning.
• Foam Cleaning -used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning -Involves agitation of the surface being cleaned.
• Immersion Cleaning -Contents are dipped into a bath of the cleaning product.

If you ever wonder why SERVPRO, it's because we are the professional pack-out and content restoration company for your home or business.

Let SERVPRO of Rolla be the professionals that will take care of you!

Are You Ready For The Holiday Season?

12/1/2020 (Permalink)

It is that time of year again!  With the holidays right around the corner, you are more than likely in the cleaning mode.  While frantically trying to get your home spic and span, especially for your holiday family, SERVPRO of Rolla has a gift for you.  SERVPRO of Rolla wants to provide you with a couple of holiday cleaning tips.

Carpet Cleaning Tips

• If you have wax on your carpets, place a slightly damp towel on the wax.  Next, place a iron on top of the towel for approximately 10-60 seconds (using your best judgment), then remove.  Keep checking until the wax is completely removed.
• Do you have kiddos?  if you do, chances are that you have gum or crayon stains on your carpets and or floors.  SERVPRO of Roll has effective SERVPRO specialized products designed just for those needs.  Contact SERVPRO of Rolla to see how we will make it "Like it never even happened."

Garbage Disposal Odor Cleaning Tricks

• If your garbage disposal is giving off an odorous smell, simply place an orange or lemon down the drain.  Run the garbage disposal and wow, it is like the smell never even happened!
• To get rid of a smelly stench, sprinkle about a half cup of baking soda into the disposal, followed by a cup of white or apple cider vinegar.  let the mixture bubble up and sit for 5-10 minutes.  Then, turn on the disposal and run water to distribute the mixture throughout the unit.  What a great deodorizer.

Our team here at SERVPRO of Rolla hope that you get some use out of a few of our holiday cleaning tips.

We are here to help 24/7 call us anytime (573)368-5555

Is Your Emergency Supply Kit Ready?

11/22/2020 (Permalink)

No matter what time of year it is, in Missouri we should always be prepared.  Weather it is Spring, Summer, Fall, or Winter severe weather can happen anytime and anywhere.  Knowing your risk of severe weather, taking action and setting an example are just a few steps that you can take to be better prepared to save your life and assist in saving the lives of others.

Keep informed on upcoming weather, and understand the type of hazardous weather that can affect where you live and work.

Take action and put together or purchase an emergency kit.  Keep important papers and valuables in a safe place.

Share your story with others.  Your preparedness story will inspire others to do the same.

Here are some items for a emergency supply kit;

• Water (one gallon per person per day)
• Food ( non perishable 3 day supply)
• Manual can opener
• Battery operated radio, preferably a NOAA Weather Radio
• Flashlight and extra batteries
• First aid kit
• Whistle to signal for help
• Clothing
• Dust mask or bandannas
• Plastic sheeting, garbage bags and duct tape
• Wrench or pliers to turn off utilities
• Hygiene items
• Important documents
• Cash
• Fire extinguisher
• Matches in a waterproof container

You can never be to prepared for an emergency for your loved ones.

Why SERVPRO? Because Response Time Matters!

11/17/2020 (Permalink)

SERVPRO of Rolla, we are here to help 24/7!

It is a sad fact of life that household emergencies often happen at inconvenient times.  Hearing the unmistakable noise of running water from a broken pipe in the middle of the night, coming home from vacation to find two feet of water in your basement, there is no good time to deal with this kind of disaster.  

At SERVPRO of Rolla we understand that when these types of situations arise, you need help now and that may not be during regular business hours.  Our team of professionals will answer your phone calls 24 hours a day 7 days a week including all holidays.  

It only takes minutes for water to begin damaging structures, contents, and personal belongings.  Faster response times help to minimize damage and the costs of restoration.  

Call SERVPRO of Rolla day or night and let our specially trained restoration specialist make your home "Like it never even happened."

(573)368-5555

Mold Remediation, Leave it to Us!

11/17/2020 (Permalink)

If you see visible mold on your residential or commercial property, do not disturb it.  You can inadvertently spread the mold infestation throughout your home or business.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What To Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Rolla for mold remediation services.

What Not To Do:

• Do not touch or disturb the mold.
• Do not blow air across any surfaces with visible or suspected mold growth.
• Do not attempt to dry the area yourself.
• Do not spray bleach or other disinfectants on the mold.

SERVPRO of Rolla specializes in mold cleanup and restoration, in fact, it is a cornerstone of our  business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.  

Please call SERVPRO of Rolla, where we are here to help! (573)368-5555

Tips to Prevent Frozen Pipes This Winter

11/12/2020 (Permalink)

It is that time of year that we are forced to be aware of frozen pipes.  Winter weather is fast approaching and we would like to give a few tips to help prevent your pipes from freezing.

Do you know all the tips and tricks of protecting pipes from freezing?  Frozen pipes are often those exposed to the cold weather, such as those that are located outside of your home.  Additional cold areas to watch out for are areas such as basements, attics, and garages.  Here are some frozen pipe prevention tips to help you out;

• Be prepared.  Check your foundation, and locate all vents.  Place foam insulation to block off those vents leading to crawlspace areas.
• When weather is extremely cold, let water drip from faucets that may come from exposed pipes.
• Open kitchen cabinets to let warm air circulate around plumbing lines.
• Keep your heat set to the same temperature both day and night.  In extreme cold weather you may want to raise the temperature in the home slightly.
• In the worst case, turn off the main water valve while the house is unoccupied.  This will ensure that if a pipe freezes and breaks, the water loss will be limited only to the water contained within the pipe.

A frozen pipe that burst in your home can cause considerable damage to your property if not addressed quickly.  Make sure to always know where your shut off valve is located and call SERVPRO of Roll if the need arises.

SERVPRO of Rolla is always here to help in our community and surrounding areas 24 hours a day and 7 days a week for all of your needs.

(573)368-5555

Continued Training at SERVPRO of Rolla!

11/12/2020 (Permalink)

Continual Training at SERVPRO of Rolla!

Although your SERVPRO technicians are always ready to respond in your time of need, there is ample time for training.  Several services that we provide require the use of full faced respirators, therefore yearly training is key.  Training on our respirator fit test occur annually.  This annual training helps refresh the employees of the safety and OSHA requirements.  Our goal in this training procedure is to help our technicians understand the following:

1. Why to use a respirator
2. When to use a respirator
3. How to use a respirator
4. how to inspect, clean, maintain and store your respirator
5. How to recognize medical signs and symptoms that may limit use

Air quality at work sites may become contaminated by various sources.  Gases, fumes, and mists along with smoke, dusts, microorganisms, sprays, fogs and vapors from professional cleaning products.  All of these sources could have hazards causing the technicians the need to use their respirators.

There are several areas in our work that technicians use a respirator, the following are some examples:

• Dry cleaning upholstery
• Thermal fogging or ULV misting
• Applying sealants
• Smoke and heavy soot, fire extinguisher dust, or construction dust
• Sewage backups due to air born bacteria
• Mold contamination

Here at SERVPRO of Rolla we keep our technicians fully trained and retrained on respirator fit test and the knowledge of the use to fully protect themselves when the situation arises.

IMMEDIATE RESPONSE AT SERVPRO OF ROLLA

10/30/2020 (Permalink)

SERVPRO of Rolla Administrative Assistant

When You Need a Rapid Response to Your Storm, Water, Fire, or Mold Damage, We Respond Immediately.

SERVPRO of Rolla knows that when you call our company, you may be feeling overwhelmed, confused, stressed and vulnerable.  You need an expert to guide you through the crisis you have just endured.  SERVPRO of Rolla has specific fire, water, mold and smoke damage training and the expertise to help you through your dilemma.  We specialize in fire, water, smoke and storm damage cleanup and restoration.  In fact, it's the cornerstone of our business.

What to Expect When You Call

When you call, our friendly representative will ask several questions regarding the type of damage you have incurred.  These questions will help us determine what equipment and resources to bring with us when we deploy, including how many trained SERVPRO specialist that may be needed for your particular situation.

Our SERVPRO Representative will ask

several questions:

• Your name and contact information including your phone number and email address
• Your insurance carrier (if applicable)
• Has a claim been turned in?
• Name of Adjuster (if assigned)
• The street address of your home or business
• When did the damage occur?
• What caused the damage
• Is there electricity and water available (onsite)?
• Is there standing water (if applicable)?
• What year was the home or business built?
• What type of flooring is affected

Our staff here at SERVPRO of Rolla is highly trained and ready to help out our customers in need.  Rest assured our staff is equipped with the knowledge to restore your property.

When Emergency Strikes, Call SERVPRO of Rolla 24 hours a day and 7 days a week.

(573)368-5555

When Fire Damage Strikes, We Are Here to Help

10/30/2020 (Permalink)

The damage caused by a fire doesn't end when the flame have been extinguished.  When dealing with fire damage, homeowners often see their possessions that they spent their lives working for along with the roof over their heads destroyed, leaving them searching for a safe place to stay while they figure out what is next.  Meanwhile, businesses can find themselves in financial struggles and unable to deliver their good and services leaving them exposed to potential loss of clients, marketing share and potentially not re-opening.  Rapid fire damage restoration can hold the key to limiting the emotional and financial struggles caused by a fire.  SERVPRO of Rolla understands this and knows how important it is to get your lives back to normal and your business back in operation.

According to the latest numbers from the National Fire Protection Association, a structure fire is reported every 65 seconds.  When a fire alarm sounds, emergency responders and fire departments answer the call for help with rapid response and deployment to the scene of the fire.  When the fire is out and the smoke clears, SERVPRO team members respond, ready to help with the same rapid response and quick deployment to your damaged home or business 24 hours a day 7 days a week!

How Long Will My Water Job Take?

10/30/2020 (Permalink)

You can trust SERVPRO of Rolla for all of your water damage needs!

After arriving onsite to a water damage, many times while getting started the first question a customer will ask is, "how long will this take?"  We here at SERVPRO of Rolla know that your time is valuable, we want to get the job done as fast as possible and make you say it looks "Like it never even happened."

The typical timeline for a water job is 3-5 days.  The first day of contact with us is all about stabilization.  At this point there will not have been enough time to be in touch with insurance agents and adjusters to figure out what we are allowed to proceed with.  To stabilize the situation, we set equipment and extract standing water if possible.  

If adjuster contact is made on day 1 or possibly on day 2 we will be clear as to what we are allowed to tear out and fix.  We begin that work and continue drying the affected area.  Days 2-5 are dedicated to drying and monitoring your job.

After the job has been completed, the last step is for us to pick up our equipment, have final paperwork signed and send billing.  That is how simple a job handled by SERVPRO of Rolla can be.

Our technicians are here to help, call today for all your water damage needs.

(573)368-5555

Act Fast to Minimize Storm Damage

10/30/2020 (Permalink)

Are you prepared if a storm hits?  Let us give you a little timeline to prepare you to act fast.

Within minutes;

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and your belongings.
• Furniture finish my bleed, causing permanent staining on carpets and floors.
• Door, furniture, books and other papers start to swell and warp.

Hours 1 through 24;

• Drywall will begin to swell and crumble
• Metal surface begins to tarnish
• Furniture, cabinets and doors begin to swell and crack.
• Musty odor appears

48 Hours to 1 Week

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold
• Wood flooring swells and buckle
• Serious bio-hazard contamination is possible

Many home or business owners loose sight of why it is so important to act quickly on a storm/water loss.  Your first 24 hours are the most important hours.  SERVPRO of Rolla has the right drying out equipment and knowledge to get your home or business back to preloss conditions.

Always remember, SERVPRO of Rolla is your 24/7 Emergency Service Business!

Have You Noticed Mold on Your Contents?

10/30/2020 (Permalink)

Are your belongings covered with mold?  Moldy contents are more common than you might think.  Especially if your belongings have been stored in a storage unit that does not have climate control.  This in fact could even include a basement.  Even higher than normal indoor humidity can support mold growth on your contents.  Keep indoor humidity below 45%.  

Fungi and mold naturally occur in our environment.  In fact, over 100,000 kinds of fungi have been identified.  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

At SERVPRO of Rolla, we clean and remediate more than just moldy structures, we can restore your contents also.

Our goal is to restore you property so that you don't have to replace it.  We have multiple techniques that we can use to clean your contents;

• Dry Cleaning
• Wet cleaning
• Spray and Wipe
• Foam Cleaning
• Abrasive cleaning

No job is to big or to small for our team of professionals here at SERVPRO of Rolla, call our office for all of your cleaning needs.

(573)368-5555

Are You Ready for Whatever Happens?

10/16/2020 (Permalink)

Let your business be ready for whatever happens!

As a business owner, you always strive to do everything in your will and power to protect your business, to protect your investment.  We are "Here to Help" you do just that and more.  SERVPRO of Rolla will help keep your business safe with our easy and effective Emergency Ready Profile (ERP).  We make it our business to help protect your business.  Why SERVPRO?  Because we are you exclusive ERP partner.

An ERP is a tool for property managers ans owners, both residential and commercial.  It allows for the creation of a Emergency READY Profile.  An ERP is a comprehensive document containing critical information regarding your business.  This includes information such as emergency contacts, shut-off valve locations and priority areas.  Knowing what to do and what to expect in advance is the key to timely mitigation, and can help minimize how water and fire damage can affect your home or business.

Our team of professionals here at SERVPRO of Roll encourage you to always be prepared and always be "Ready for whatever happens."

Are You Prepared for Rain, Flooding, and Storms?

10/16/2020 (Permalink)

All areas of the nation has dealt with inches of rain this past year.  For many of you that means it is now in your home or office.

At SERVPRO of Rolla, we understand what it is like to feel that panic.  The great news is that we also know what to do when it happens.  Our team is professionally trained to take care of your water damage situation so that you can have peace of mind.

Storm damage comes in many forms.  Your roof can leak, causing a pool in your home or office; your sump pump could fail and overflow into the rest of your home or business; a basement window leaks and starts an unwanted water fall in your newly finished game room.  This can be a horrifying moment for anyone.

The after affects if not caught right away can be just as horrifying.  When gone unnoticed, water damage can for mold growth with a unfriendly odor.

Whether it be a flooded basement or residual affects of water damage, SERVPRO of Rolla has the trained personal and resources to take care of all of our customers.

Call SERVPRO of Rolla for all of your emergency service needs.  Our team of heroes are here to help 24 hours a day, 7 days a week.

(573)368-5555

Does Your Employees Know How to Use A Fire Extinguisher?

10/16/2020 (Permalink)

Do you have a fire extinguisher in your business?  Have you asked your employees if they know the correct way to use the extinguisher?  A fire extinguisher is one of the most essential pieces of life-saving equipment in your commercial property.  While your fire suppression system is excellent for your overall facility, and alarms will ensure the safe evacuation of your employees or tenants, extinguishers provide a direct line of defense and allow for immediate response to manageable fires.  With this being said, there is a four-step process known as the P.A.S.S. technique.  Let's take a look at them all;

1. Pull- The first step is to pull the pin form the extinguisher handle.  This will allow the handle to be fully compressed.
2. Aim- Aim the flexible rubber hose attached to the nozzle and extend away from the handle toward the fire.
3. Squeeze- Squeezing the handle will release the extinguishing agent. The mixture will come out quickly and somewhat powerfully, so be prepared and keep firm aim on the blaze.
4. Sweep- Focus on extinguishing the mixture at the base of the fire, you will want to use a sweeping motion. After the fire is out, watch the area and ensure that there are no remaining embers.

Keep everyone in your work place safe with the knowledge of proper procedure of fire extinguishers.  If you have any questions regarding the proper technique, you can contact your local fire department for guided help.

Do You Know About Soda Blast Media?

10/16/2020 (Permalink)

When a home or business has a fire the first thought that may come to mind is wiping the affected area. Our team of professionals will test all areas of the home, and that could be one method of cleaning.  In some extensive cases of fire damage the wood may be severely damaged where professional cleaners may not be effective. When home fires affect the stud walls, attics, and or joist systems soda blast media has been found to be very effective. 

Here is a great example of baking soda abrasive blasting to remove soot carbon and even some light charring from wood after fire damage, without further damaging the structure.  This technique is four times faster than hand sanding and brushing, and leaves wood with what can be best described as a "like new" appearance.  An added bonus to using the soda blast media is the natural deodorization achieved while using this media.  Remember SERVPRO "Like it never even happened."

What to do When You Have Standing Water

10/16/2020 (Permalink)

Standing water in any part of your home is always a cause for panic.  When water intrudes into your home causing panic and devastation, you need the very best professionals out there.  Our team of highly trained technicians will be on your door step ready to help.  Weather you have a small water loss or a large water loss there is no job our technicians will back down from.

Having a water damage is not just removing standing water from the home or business.  There are several things to look for and several areas that need to be checked for moisture intrusion.  Walls and contents could be affected along with seepage into adjoining rooms that could of wicked up into drywall.  SERVPRO and their team of professionals will know where to look and have the tools available to help you out in your time of need.

Call SERVPRO of Rolla for all of your water damage needs, 24 hours a day, 7 days a week.

(573)368-5555

COVID-19 and Your Business

10/16/2020 (Permalink)

Get your business Certified: SERVPRO Cleaned

Not every business gets the luxury of working from home during the COVID-19 Pandemic, especially if your business thrives on customers.  Routine cleaning of your business is essential to limiting guests, and employees to exposure.  Follow these tips to sanitize your space!

Always start by educating workers, and develop policies for worker protection.  This can include enforcing masks, and having a policy if workers start to feel ill.  When cleaning your establishment, wear disposable gloves and start with cleaning the areas well with soap and water.  Follow up with a disinfectant that will kill germs. Make sure to focus on high touch surfaces.  These surfaces can include but are not limited to:

• Tables
• Doorknobs
• Sinks
• Faucets
• Toilets
• Light switches
• Countertops
• Handles
• Phones
• Desks

If an employee or customer has tested positive for COVID-19 it is best to let the professionals take care of the sanitizing.  SERVPRO of Rolla offers a defensive pathogen cleaning program that goes way beyond standard janitorial cleaning practices. We use an EPA-Approved Hospital-Grade solution to decontaminate.  Once completed you can be certain your business is Certified: SERVPRO Cleaned.

If you would like to learn more of our commercial cleaning, please give us a call! (573)368-5555 

SERVPRO, We Are Here to Help!

9/28/2020 (Permalink)

Are you overwhelmed with the water damage in your home that you have had?  SERVPRO of Rolla is here to help.  When water damage puts the thing that matters most on the line, you need the very best help on the line as well.  That's why knowing the easiest ways to contact the SERVPRO team near you is so important. All you have to do is visit our website, SERVPROROLLA.COM on your computer, tablet or mobile device or simply call 573-368-5555 to get the team this is faster to any size disaster.  SERVPRO is a leader in giving homeowners, property managers, and even entire communities, after the devastating effects of water a piece of mind.  So whether you have a small home or business or a large home or business, call on the team that is ready for any size disaster, SERVPRO of Rolla.  Located in Rolla, Mo., our team is ready to help Phelps county and surrounding counties in their time of need.  24 hours a day and 7 days a week for all of your emergency water damage needs.

Where To Look for Mold in Your Home

9/28/2020 (Permalink)

If you know where to look for mold, you can stop mold damage before it gets too serious.  In Rolla, MO, this is an important issue for any homeowner.  Mold can be predictable, so it is a good idea to educate yourself about how mold works in order to stay on top of it.

What are Mold and Mildew?

Mold is a type of fungus that can cause structural damage in your home.  It reproduces via microscopic airborne spores, so it can only be seen once it begins growing as a colony.  Mold growth has a fuzzy appearance due to the multicellular filaments known as hyphen and can present in a variety of colors, such as black, brown, blue, green, yellow, pink and white.  It emits a distinct musty odor.  Mildew growth is a specific type of mold that appears chalky rather than fuzzy and is usually white or gray.  It does not cause as much damage as mold.

Where Does Mold Like to Hang Out?

Since moisture facilitates mold, it is best to identify any sources of this in your home, such as leaky pipes.  Mold likes to feed on organic materials such as drywall, paper, wood and fibers that have been exposed to water.  You should routinely inspect the following places for mold damage.

• Basement
• Kitchen
• Bathroom
• Area near HVAC
• Anywhere that appears damp

What Should You do When You Find it?

If you locate evidence of damage from mold in your inspections, the first thing you should do is have the problem assessed by professionals.  They can recommend how to move forward via a mold remediation process.  Mold can never be totally removed because it is a natural component of the air around you, but it can be managed to stay within appropriate levels.  

Knowing where to expect mold in your home is an important first step in preventing mold damage.  Remember, mold loves moisture.

If you find mold in your home call the experts that can help you through your process, SERVPRO of Rolla.

Is Water Damage Weighing You Down

9/9/2020 (Permalink)

Recent storms caused this theater room to take on standing water which our SERVPRO Heroes helped to save!

Our weather here in Missouri is quite unpredictable and can cause severe damage.  One of may August storms helped create this water damage in a theater room of a commercial living facility. With several inches of rain falling in a short amount of time storm drains just can't keep up.  

SERVPRO of Rolla was called in to clean up the aftermath!  Our crew of technicians were fast acting in helping extract water, and help dry out the structure.  All areas of the facility were treated with an antimicrobial application and dried completely out with minimal loss of the area.

It does not matter if you have a small water loss or a large flooded commercial area, SERVPRO of Rolla will always be there to help!

Please contact us 7 days a week, 24 hours a day for your water mitigation needs!

(573)368-5555

How Well Do You Understand Mold?

9/9/2020 (Permalink)

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business.  Some restoration businesses advertise "mold removal" and even guarantee to remove all mold, which is a fallacy. Let's consider the following mold facts;

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air, and my enter your home through windows, doors, or AC/heating systems or even get a ride indoors on your clothing.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth.  Keep indoor humidity below 45%.
• Before mold remediation can begin, any sources of water or moisture must be addressed, otherwise the mold may return.

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  

If you think that you may have a problem with no visible mold, we offer mold testing to put your worries to rest.

Call the professionals at SERVPRO of Rolla where we are here to help 24 hours a day, 7 days a week for all of your emergency service needs.

(573)368-5555

Keeping Safe in Flood Areas

9/9/2020 (Permalink)

Parts of our country it seems have been affected by severe storms and floods this year.  The Phelps county and surrounding areas has had their share for sure.  Water from rivers and creeks that have jumped their banks is clearly not a healthy environment.  Once flood water escapes it normal channels it can pick up any combination of pollutants from the ground it runs over along with structures it runs through.

These water can contain harmful bacteria, dangerous chemicals, and insecticides to name a few.  Flood water is categorized as a category 3 and is the same category as sewage water.

Keep in mind that exposure to flood waters should be kept to a minimum.  Individuals who are extremely young, elderly, or who have a compromised immune system are especially at risk.  While some contact with flood water is inevitable, it should be done with care and kept to a emergency need only.

If flooding occurs in your area here are some helpful tips provided from the CDC, at;  https://www.cdc.gov/nceh/features/flood-safety/index.html

• Avoid driving through flooded areas and standing water.
• Do not drink flood water, or use it to wash dishes, brush teeth, or wash/prepare food.  Drink clean, safe water.
• If you evacuated, return to your home only after local authorities have said it is safe to do so.
• Listen to water advisory from local authorities to find out if your water is safe for drinking and bathing.
• Throw away any food and bottled water that came into contact with floodwater.

If flooding has invaded your home or business, please call the clean up team at your SERVPRO of Rolla - (573)368-5555 - today!

Certified: SERVPRO Cleaned-A Defensive Cleaning Program

8/31/2020 (Permalink)

Keeping our fireman safe with a piece of mind during these trying times with complementary disinfecting of the fire trucks.

As our communities re-open, we're all moving back toward a new kind of normal.  The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern.  The global COVID-19 pandemic has changed what it means to be clean, and we have developed a program to help your business meet the new higher standard of clean that is now expected.

Certified:  SERVPRO cleaned is a defensive cleaning program we are offering to business and commercial locations to address the current COVID-19 pandemic.  This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning.  By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you have selected a higher cleaning standard.

Here at SERVPRO of Rolla we want our community to know that we care!

Call for your consult today.  

(573)368-5555

Be Prepared, Not Scared

8/28/2020 (Permalink)

Did you know that September is National Preparedness Month?  You can never be too early to be prepared.  National Preparedness Month is recognized each September to promote family and community disaster and emergency planing now and throughout the year. As our nation continues to respond to COVID-19, there is not better time to be involved this September.

The 2020 Theme is "Disasters Don't Wait. Make Your Plan Today."

• Week 1-Make A Plan Talk to your family and friends and have a plan on what to do before, during and after a disaster.
• Week 2 -Build a Kit  Make sure that you have enough supplies that will last for several days after the disaster for all that live in your home.
• Week 3 -Prepare For Disasters  Learn how to make your home stronger in the face of storms and other common hazards and act fast if you receive a local warning alert.
• Week 4 -Teach Youth About Preparedness  Talk to your kids about preparing for emergencies and what to do in case you are separated.  

You can visit https://www.ready.gov/september for more information.

When You Call We Are There!

8/28/2020 (Permalink)

After extraction of standing water due to heavy rains and flooding, equipment was set in this assisted living facility.

Water emergencies don't wait for regular business hours and neither do we.  Here at SERVPRO of Rolla we provide emergency water damage restoration services 24 hours a day, 7 days a week.  When you call, we answer the phone ready to help.

Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. There's never a convenient time for flooding or water damage to strike, and storms don't just strike during regular business hours, and that is where we come in to help when you need it most.

Every hour spent cleaning up or an hour of lost revenue and productivity.  So when emergency situations arises in your business, give our professionals a call and they will be there fast with the help you need.

Call SERVPRO of Rolla (573)368-5555

SERVPRO Biohazard, and Crime Scene Cleanup and Restoration Services

7/1/2020 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO of Rolla offers fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

If your home or business is located in the Phelps, Dent, Texas, Pulaski, Maries, or Crawford counties area and comes in contact with any kind of biohazard, our team of professionals are trained to handle it 24 hours a day, 7 days a week.

SERVPRO of Rolla is trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.  Equipped with necessary safety equipment and cleaning products, SERVPRO of Rolla help turn a unsafe environments into clean, safe home and businesses. SERVPRO of Rolla can help with;

• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood borne pathogens
• Hoarding scenes
• Meth lab cleanup
• Arson
• Vandalism
• Mold mitigation and remediation

Call SERVPRO of Rolla, we are always here to help!

Safety Tips For Generator Use

7/1/2020 (Permalink)

During these uncertain times, with uncertain weather events you may need to pull out that generator for temporary power.

If you have a generator on had for power outages during severe weather, follow the safety tips below from the American Red Cross:

• Never use a generator, grill, camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawlspace, or any partially enclosed area.
• To avoid electrocution, keep the generator dry and do not use in rain or wet conditions.  Do not touch the generator with wet hands.
• Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home.  Although CO can't be seen or smelled, it can rapidly lead to full incapacitation and death.  Even if you can not smell exhaust fumes, you may still be exposed to CO.  If you start to feel sick, dizzy, or week while using a generator, get to fresh air immediately.
• Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulation carbon monoxide.

SERVPRO of Rolla cares about your safety!

Emergency Water Damage Tips

6/30/2020 (Permalink)

Water damage can happen at any given moment, do it's good to always be prepared.  Nobody wants to think about having a water damage to deal with when coming home from work, vacation or any daily activity.  The emergency water damage tips provided below can help salvage your belongings.  The first 24 hours following a water loss are the most important in preventing secondary or permanent damage.  Act fast!  That is exactly what the heroes here at SERVPRO of Rolla do when there is a water damage at your residential or commercial property.

In the event of water damage, follow these tips:

• Shut off the water to the source, or call a professional to stop the water source.
• Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
• Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
• Remove as much excess water as possible by mopping and blotting.\
• Place aluminium foil or wood blocks between furniture legs and wet carpeting.
• Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
• Do not use your household vacuum cleaner to remove water, this could cause electrical shock or damage to the device.
• Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

We hope that you found these tips helpful!

SERVPRO of Rolla is a 24 hour a day 7 day a week emergency service professional always looking out for the best interest of our customers.

Please call SERVPRO of Rolla for all of your water damage needs. (573)368-5555

What You Can Expect After The Fire

6/28/2020 (Permalink)

Have you ever wondered about the SERVPRO Fire Restoration Process?  Let SERVPRO of Rolla fill you in on some quick facts of our process.

One Hour:  Within one hour from first notice of loss, a SERVPRO of Rolla professional will contact you to arrange for service.  You will know that help is on the way!

Four Hours:  Within four hours of loss notification, a SERVPRO of Rolla professional will be on-site to start mitigation services.  The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation:  A trained, uniformed and equipped SERVPRO of Rolla professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Eight Hours:  Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your insurance adjuster or property manager.

Pretesting:  A SERVPRO of Rolla professional will begin pretesting for restorability, working from the source of the damage outward.

Cleaning, Restoration & Deodorization:  SERVPRO of Rolla professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over.  They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

Final Walk-Through:  After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Expect the Best, call SERVPRO of Rolla for all of your emergency service needs. (573)368-5555

Your Fire Cleanup Professionals

6/25/2020 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO of Rolla has a team of professionals that can help prevent fire damage from creating long-term problems.  Our technicians will provide timely response with mitigation services ranging from smoke and soot removal to contents claim inventory and documentation restoration.  These services help ensure your property, belongings and memories are restored to preloss condition when possible.

SERVPRO of Rolla is your go-to fire restoration company in Phelps county and surrounding areas.  We are always here to help!

The professional staff and owners at SERVPRO of Rolla are available 24 hours a day, 365 days a year to help you regain control quickly and make it "Like it never even happened."

Do You Have a Mold Problem?

6/24/2020 (Permalink)

We Service Phelps and surrounding counties.

Fungi and mold naturally occur in our environment.  Even though some forms of mold can add value, other forms can be harmful.

SERVPRO of Rolla will service your property that is suffering from mold damage.  Mold exist almost everywhere all of the time.  Unfortunately there are times that mold growth can be to much to handle.  If you see mold or smell an odor that you cannot explain, it is time to call in the professionals.

Mold thrives in moist areas.  When mold grows to much, it can cause allergy and other irritant problems.  When visible mold is not found there is always a way to test the air quality in your home.

If you have a high indoor humidity and your HVAC is not quite working up to full capacity, you may need to have your system inspected.  Indoor humidity should be kept at 45% or less.

When you think that mold has invaded your space please give SERVPRO of Rolla a call.

(573)368-5555

Does Your Business Have a Emergency Ready Plan?

6/23/2020 (Permalink)

Be Prepared, get your app today!

As a business or property owner, it is important to have a plan in place in case of an emergency.  Here is where SERVPRO of Rolla is ready to help!

What is a ERP?

An ERP is a Emergency Ready Plan that SERVPRO of Rolla can put together for your business to help save time when a disaster may strike.  profiles can be created for each of your individual properties.  By having these profiles already created, SERVPRO of Rolla will have helpful information and save you time when you need it the most.  Schedule an appointment today with SERVPRO of Rolla by calling (573)368-5555 to complete a free profile for your business.There are no contracts and no obligations, we simply want to help your business in your time of need.  Our SERVPRO representative will help take measurements of your facility and identify water and gas shutoff valve locations among other things to better prepare our team and yours if a disaster might occur. 

Mobil App

You can download the Ready Plan Mobil App to your iPhone or Android device.  Once your profile information is in the app, all you need to do when you find out that your business has been flooded is open the app and submit a water damage claim from wherever you may be.  Our restoration team then immediately goes into action to help.

There is no business to big or to small that could benefit from this ERP.  Call SERVPRO of Rolla to schedule your onsite visit.

Do You Need Your Carpets Cleaned?

6/18/2020 (Permalink)

Have you ever just sat back and took a good look at your carpets?  Are you asking yourself if it is work the cost of cleaning your residential or commercial carpets?  Call SERVPRO of Rolla and we can take your worn out looking carpets and give them a fresher, cleaner look.  Carpet cleaning can completely transform your home or office.  Over time, carpets become highly soiled in high traffic areas, these areas cleaned along with the rest of the carpet can make your home or business look and smell cleaner.  Our SERVPRO techs have had great success in carpet stain removal of the occasional mishaps that happen.  

Need a gift for someone that has everything?  Call SERVPRO of Rolla to give the gift of clean to someone that you love.

Here at SERVPRO of Rolla we are not just a fire and water restoration company, we offer additional services as well;

• Upholstery cleaning
• Ceiling, Wall and Hard Floor cleaning
• Duct Cleaning
• Mold Mitigation and Remediation

Call the professionals at SERVPRO of Rolla for all of your cleaning needs. (573)368-5555

Preparing for Storm Season

6/16/2020 (Permalink)

Spring is here and summer is just around the corner which means that storm season is upon us.  It is important before disaster strikes to minimize damage done on your home or business.  SERVPRO of Rolla encourages individuals to follow these safety precautions before disaster strikes.

• Know your alert system- Be aware of your community's severe weather warning system.  Know in advance where you will take shelter is at home or in the office, etc.
• Keep and emergency kit handy- Emergency kits should include first-aid supplies, enough drinking water for three days and food that doesn't need to be refrigerated or cooked.  Also be sure to have several flashlights, a battery-powered radio, blankets and extra batteries within reach.
• Take inventory of your personal property- Make a detailed list of your possessions and back it up with photos or video footage.  Keep one copy in your home and another in a separate location.
• Protect your home- Branches can cause substantial damage if they become airborne, so make sure to keep all trees properly trimmed.  Also, keep a supply of lumber and other materials on hand to use to brace windows and other openings.

Extensive damage can also be caused by floods, an inevitable consequence of storm season.  In the event of water or fire damage, SERVPRO of Rolla offers an assortment of services to help people quickly recover and restore any damaged property.  SERVPRO is a 24 hour emergency service with trained professional on standby ready to help when needed.

Call SERVPRO of Rolla for all of your emergency needs 24 hours a day 7 days a week.

(573)368-5555

SERVPRO Will Be There!

6/16/2020 (Permalink)

Your SERVPRO of Rolla team prides themselves on the timely manner on which we respond to a loss.

Our dedication is 1-4-8!

• Within one hour from first notice of loss, SERVPRO of Rolla will contact you to arrange for service.
• Within four hours of contact with the customer, SERVPRO of Rolla will arrive onsite to asses your needs and explain all of the procedures that will need to take place to prevent further damage to your home.
• Within eight hour of on-site arrival, SERVPRO of Rolla will have made contact with the appropriate parties to communicate all work that has been completed.

No water damage is to big or to small for our technicians to handle day or night.  Any type of water loss can happen unexpectedly and without warning.  SERVPRO of Rolla is a 24 hour a day 7 day a week emergency service company that will be there in your time of need with professional technicians that care about their customers and their homes.

Call SERVPRO of Rolla for all of your Emergency Service needs!

(573)368-5555

Firework Information and Safety

6/1/2020 (Permalink)

The 4th of July holiday is fast approaching and can be fun times with great memories.  Let's have this month be Fireworks Safety Month.  SERVPRO of Rolla would like to help make sure everyone knows about some firework safety.  

If fireworks are legal where you live, keep these safety tips in mind:

• Never make your own fireworks
• Buy only legal fireworks (legal fireworks have a label with the manufacture's name and directions)
• Store fireworks in a cool dry place
• Kids should never play with fireworks.  Fireworks like firecrackers, rockets, and sparklers are just as dangerous.
• Always use fireworks outside and have a bucket of water and a hose nearby.
• Stay clean of others setting off fireworks
• Never throw or point fireworks at someone
• keep pets indoors while setting off fireworks  Animals are very sensitive and can be frightened by the stress of fireworks

The dangers of fireworks if not handled properly can result in injury to yourself and others.  The best way to protect your family is not to use any fireworks at home, with leaving the lighting to the professionals.  Check your local areas for Firework displays.

Fireworks are meant to me enjoyed by all but you will enjoy them much more knowing your family is safe.

Do You Know the Categories of Water?

5/18/2020 (Permalink)

Let our technicians help you out in your time of need.

Most people think of water is either clean or dirty, but never think of the type of clean or dirty the water actually is.  The categories of water refer to the range of contamination in the water, considering both its origin and its quality after it contacts materials present on the job site.  Time and temperature can also affect the contaminants,also affecting its category.

Descriptions of Water Categories;

• Category 1- Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure.  Examples of category 1 water can include but are not limited to; broken water supply lines, tub or sink overflows with no contaminants, appliance malfunctions, involving water-supply lines, melting ice or snow, falling rainwater, broken toilet tanks, or toilet bowls that do not contain contaminates or additives.
• Category 2- Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.  This water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter.  Examples of category 2 water can include, but are not limited to; discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls on the room side of the trap with some urine but no feces, seepage due to hydrostatic pressure, broken aquariums, and punctured water beds.
• Category 3- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed.  Examples of category 3 water can include, but are not limited to; sewage, wast line backflows that originate from beyond the trap regardless of visible content or color, water resulting from flooding from seawater, rising water from rivers or streams, and other contaminated water entering or affecting the indoor environment, such as wind driven ran from hurricanes, tropical storms, or other weather related events if they carry trace levels of contaminants (e.g., pesticides or toxic organic substances).

Knowing that water has different categories may help you stay safe when a water loss happens in you home or place of business.

Please call SERVPRO of Rolla for all of your emergency service needs.  We are here to help 24 hours a day, 7 days a week.

(573)364-5555

Storm Damage Professionals

5/18/2020 (Permalink)

Call our experienced storm damage professionals to make that storm damage at your home or business "Like it never even happened."

Missouri weather is about to ramp up for the season.  When water damage, flood damage, hail damage, or any other types of storm damage hits your home or business, you need the storm damage professionals. Our team here at SERVPRO of Rolla can be called on to make that disaster at your residential or commercial property less stressful for all.

Flooding and storms don't wait for regular business hours, and neither do we.  SERVPRO of Rolla provides 24-hour emergency services 7 days a week, 365 days a year including all holidays.

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.  We use this training and experience to quickly dry your home or business and restore it back to pre-storm condition.

Water damages require specialized restoration techniques and equipment.  Some of our equipment includes the following:

Moisture Detection & Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property's moisture levels.  Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.  Submersible and gas-powered pumps for continuous pumping of high-level water.  Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from the ceilings, walls, and floors of your home or business.  Proper drying helps to prevent swelling and warping of floors, walls and furniture.  Our high-speed air movers cause moisture to evaporate at a faster pace.  Industrial grade dehumidifiers pull the water vapor from the air.

At SERVPRO of Rolla our heroes are your experienced storm damage professionals.  Call on us day or night and we will be there ready to help.

(573)368-5555

What is Unhealthy to What is Ordinary

4/16/2020 (Permalink)

Fungi and mold naturally occur in our environment.  In fact, over 100,000 kinds of fungi have been identified.

Fungi produce some very useful results.  

• Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages.
• The unique flavor of blue cheese is a result of mold.
• A edible mushroom is simply a type of fungi.
• A lifesaving penicillin is a product of mold (penicillin chrysogenum).

Even though some forms of mold can add value to our lives, other forms can be harmful.  Excessive amounts of mold, different types of mold, and/or exposure to molds may present heath concerns for some people.

Unhealthy, like intrusion of water into your home or business can result in mold growth.  Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control.  When water intrusions are not addressed right away,m the resulting damage can present increased risk of harmful mold growth.  Some amount of mold spores are normally present in most environments.  If the humidity and moisture levels in a water damaged environment are not promptly returned to normal, mold spores may grow and multiply.  Organic materials found inside a building, such as wood, paper, drywall and insulation provide food sources for mold to flourish.  Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

Address water damage, plumbing issues, crawlspace intrusions, and all other sources for moisture with high humidity regularly.

If you think that you may have mold call the professionals at SERVPRO of Rolla.

(573)368-5555

Tips of Mold Growth

4/6/2020 (Permalink)

Do you suspect mold growth in your home, or have seen mold in your home?  This can happen where moisture is present.  If you see visible mold, do not disturb it.  If disturbed, your can inadvertently spread the spores throughout your home.  When disturbed, mold can release microscopic mold spores which become airborne and can circulate inside your home.

What Not to Do:

• Don't touch or disturb the mold.
• Don't blow air across any surfaces with visible or suspected mold growth.
• Don't attempt to dry the area yourself.
• Don't spray bleach or other disinfectants on the mold.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and all fans.
• Contact SERVPRO of Rolla for mold remediation services.

About Our Mold Remediation Services

SERVPRO of Rolla specializes in mold cleanup and restoration, in fact it is a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. 

If you do not see mold in your home but suspect mold growth, here at SERVPRO of Rolla we also provide the service of Air Quality testing.

If you see signs of mold in your home or have any mold concerns, please call the SERVPRO Professionals, we are always here to help.

(573)368-5555

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialist in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables.  Other spaces mentioned in the CDC's guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today-SERVPRO of Rolla 573-368-5555

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Our Customers are Important to Us!

3/5/2020 (Permalink)

Our team is ready and waiting to help!

We truly value our customers and their experience with SERVPRO of Rolla.

We encourage our clients to provide us the best feedback they can, good or bad!  If there is an area where we can improve, we want to know about it.

Feedback can be given through a Facebook review, Google, Yelp, or simply just picking up the phone and giving us a call!  We want to know.

Although you may have been referred to us during a water, fire, or storm emergency, we can be your go-to vendor for any future needs you may have.  It is tough finding the right company to provide services in your home or business, so call a company that you can trust.

All of our employees are background screened prior to employment and on an annual basis.  Our staff is uniformed, highly trained, professional, and right in your community.

SERVPRO of Rolla has a A+ rating with the Better Business Bureau that shows just how much our owners, office staff and technicians care for you and your property.

Check us out at the BBB.

 https://www.bbb.org/us/mo/rolla/profile/fire-water-damage-restoration/SERVPRO-of-rolla-0734-310411643

Thunderstorms & Lightning

3/3/2020 (Permalink)

Look to the skies! This was a thunderstorm quickly approaching Rolla, Missouri.

Thunderstorms are dangerous storms that include lightning, powerful winds, hail, that can cause flash flooding and tornadoes.

What do you know about lightning?

Lightning can occur inside clouds, between clouds and from clouds to the ground.  Around one quarter of lightning is from cloud to ground.  When lightning strikes the ground it seeks out the shortest route to something with a positive charge, this could be a tree, a tall building or even a person.  Lightning is a violent, scary and sometimes quite beautiful.

What do you know about thunderstorms?

A thunderstorm is a rain shower during which you hear thunder. Since thunder comes from lightning, all thunderstorms have lightning.  Thunderstorms are most likely to occur in the spring and summer months and during the afternoon and evening hours, but they can occur year-round and at all hours of the day.

Stay Safe!

If you are under a thunderstorm warning, find shelter right away.  Move from outdoors into a building or a car, pay attention to alerts and warnings.  When indoors, avoid running water or using landline phones, unplug appliances and other electric devices. Stay away from windows and go to a interior room of the home or building.

If storm damages your home or business, call SERVPRO of Rolla and we will be there to help! (573)368-5555

Biohazard, Crime Scene, and Vandalism Cleanup and Bloodborne Pathogens

3/1/2020 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Rolla offers fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Training is a big part of our everyday routine at SERVPRO of Rolla.  Our technicians, along with Owners and office staff are trained every year on Bloodborne pathogens.

What are Bloodborne Pathogens?

Bloodborne Pathogens are bacteria, viruses or diseases that are transmitted by contact with human blood and other potentially infectious materials (such as semen, vaginal secretions, amniotic fluid, etc.) from infected person to another person.

SERVPRO of Rolla is trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.  Our technicians are equipped with the necessary safety equipment and cleaning products to help turn unsafe environments into clean, safe homes and offices.

Please call SERVPRO of Rolla for these additional services;

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death.  Our trained technicians will clean, disinfect, and deodorize the structure.

Crime Scene Residues

From fingerprint powder and evidence gathering chemicals to tear gas and pepper spray residues, SERVPRO of Rolla can clean and restore your property and contents.

Arson and Vandalism

Our team of professionals are recognized as leaders at helping property owners recover quickly from fire and water damage.  Our team here at your local SERVPRO of Rolla also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout a structure.  SERVPRO of Rolla follows federal and state guidelines to properly clean all surfaces.

Call SERVPRO of Rolla for all of your emergency and non-emergency needs. (573)368-5555

Carbon Monoxide; Did You Know?

2/6/2020 (Permalink)

Did you know that you can not see or smell carbon monoxide? Well, you can not!  At high levels it can kill a person in minutes.  Often called the silent killer, carbon monoxide (CO) is an invisible, odorless, colorless gas created when fuels lie gasoline, wood, coal, natural gas, and propane burn incompletely.  

According to the Center for Disease Control and Prevention, each year more that 400 Americans die from unintentional CO poisoning. It is estimated that another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning.  All people and animals are at risk for CO poisoning, with some groups including, unborn babies, infants, and people with chronic heart disease, anemia or respiratory problems being more susceptible to the effects of carbon monoxide.

An excess of carbon monoxide, leading to CO poisoning can result from faulty furnaces, or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

How to Recognize CO Poisoning

The most common symptoms of carbon monoxide poisoning are;

1. Headache
2. Dizziness
3. Weakness
4. Nausea
5. Vomiting
6. Chest pain
7. Confusion

People who are sleeping or who have been drinking alcohol can die from CO poisoning before ever having symptoms.

CO Poisoning Precautionary Tips

• Have a carbon monoxide detector placed in your home and change the batteries every 6 months.
• Keep all vents and flues free of debris.
• Have your heating system, water heater and any other gas, oil or coal burning appliances serviced by qualified technician yearly.
• Never run a motor vehicle, generator, or any gas powered engines less than 20 feet from an open window, door or vent.
• If you suspect carbon monoxide poisoning call 911 or a health care professional right away.

Do you need your Ducts Cleaned?

2/5/2020 (Permalink)

Prime example of air ducts before they have been cleaned by SERVPRO of Rolla.

Did you know that investing in regular air duct cleaning can reduce indoor allergens like dust, pollen and pet dander?  Air duct cleaning is vital to cleanliness of the air you breathe in.

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork in your home or business should be a high priority.  In most cases, the HVAC system has been operating for some time without much attention.  Dirty ducts can circulate odors and contaminants such as mold and irritating dust throughout your building or home. 

SERVPRO of Rolla provides commercial and residential air duct cleaning that can improve the air quality in your Phelps County home or business.

How often do you need your air ducts cleaned?

It is recommended to get your air ducts cleaned every three to five years.  However, if you have elderly family, pets, allergies or young children it may be beneficial to clean your air ducts more often.  If you see a lot of dust gathering on furniture just after cleaning, that could be one sign that your air ducts need cleaning.

The SERVPRO Duct Cleaning Process

• The process begins by using patented equipment including a roto-scraper, which aromatically adapts to the ducts shape and diameter while traveling through the duct, removing debris and dirt before vacuuming begins
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a collection bag.
• Air is then filtered through a HEPA filtration system removing 99.97 percent of particles in the air-stream.  HEPA filters capture debris and keep the environment clean.
• As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
• Always have a replacement filter on hand so that we may change them out at the time of service.

If you have questions about air duct cleaning services for your home or business please give us a call SERVPRO of Rolla at (573)368-5555.

Smoke Webs

2/4/2020 (Permalink)

Fire can cause pretty interesting webs!

Fires are devastating disasters to all involved.  Sometimes restoration companies such as ourselves, find peculiar results from these fires.  Your first thought when you look at the picture could be "my, those are cob webs" but it is actually something that we refer to as smoke webs, soot webs, or even soot tags!  This is a picture of a home that we performed services on where smoke webs appeared in the corners of the room.

Why do these smoke webs appear?

The ionization process of burning, particularly synthetic materials like plastics, rubbers and polymers, creates charged smoke particles which can attract towards certain surfaces, and attract to each other creating chains, and ultimately web-like formations.  Webs form under certain conditions called wet smoke, which involves low heat, or smoldering type environments.  Smoke webs are typically sticky and pungent and will smudge easily.  These webs will show up in areas where there is limited air flow, typically corners and edges of ceiling.  Depending on what exactly the webs are made of, they can be more difficult to clean.

SERVPRO of Rolla is here to help!  Our franchise is locally owned and operated, so we are already close by and ready to respond immediately when you need us most.  Please give us a call today at (573)-368-5555

Choosing the Right Restoration Company

12/10/2019 (Permalink)

SERVPRO of Rolla, ready and waiting to help you!

Disasters are devastating.  Whether caused by water, fire, or storms they can turn your world upside down in a matter of minutes.  Even if your are the strongest of us all, you can begin to feel helpless not knowing where to turn after a catastrophe.  But fortunately for you, SERVPRO of Rolla is here and ready to help.

Why SERVPRO?  Why not just pick another company?  Let's consider this; if you find out that you have life threatening illness that requires surgery, would you not want the surgeon with the most extensive training, experience, and a reputation to be the best to get you back to good health?  Well, your property is one of the biggest investment you will make in your lifetime, so it is also very important to have a company with the knowledge, experiences and reputation that you can trust to return your property to its preloss condition.

Three Best Reasons to Use SERVPRO of Rolla

1. Training- Here at SERVPRO of Rolla we never stop learning and improving our skills.  We are trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup, mold remediation, carpet and upholstery cleaning and other cleaning and other courses. Our SERVPRO education is always ongoing to help us succeed.
2. Equipment- Our technicians have the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more.  Here at SERVPRO of Rolla we keep up on all the latest technology and techniques used in the restoration industry.
3. Experience- SERVPRO is not some fly-by-night company.  They started over 50 years ago and currently have over 1,700 franchises nationwide. 

If ever in need of a disaster restoration company SERVPRO of Rolla is here to help 24 hours a day and 7 days a week, including holiday's.

Faster to Any Size Disaster; The SERVPRO of Rolla Way

12/7/2019 (Permalink)

Our Green Machines are Always Ready for Anything!

Why choose SERVPRO of Rolla?  Here at SERVPRO we are here to help!  We're faster to any size disaster whether it is a fire, water, mold, bio-hazard, or storm damage, we can make it "Like it never even happened." There is no job that is to big or to small for our team of hero's!

Flooding, storm or water emergencies don't wait for regular business hours, and neither do we.  SERVPRO of Rolla provides 24 hour a day, 7 day a week service for our customers including all holidays.

Combining rapid response time, professionalism, and open and effective line of communication, exemplary customer service and many more are reasons why you should choose SERVPRO of Rolla for your next fire or water damage.  Come back and check out more blogs informing all as to why your should choose SERVPRO of Rolla.

Call us 24 hours a day, 7 days a week at

573-368-5555  We are here to help!

Cleaning for the Holiday Season

12/2/2019 (Permalink)

It is that time of year again!  With the holidays right around the corner, you are more than likely in the cleaning mode.  While frantically trying to get your home spic and span, especially for your holiday family, SERVPRO of Rolla has a gift for you.  SERVPRO of Rolla wants to provide your with some holiday cleaning tips for your home.

Carpet cleaning Tips

• If you have wax on your carpets, place a slightly damp towel on the wax.  Next, place a iron on top of the towel for approximately 10-60 seconds (using your best judgment), then remove.  Keep checking until the wax is completely removed.
• Do you have kiddos?  If you do, chances are that you have gum or crayon stains on your carpets and or floors.  SERVPRO of Rolla has effective SERVPRO specialized products designed just for those needs.  Contact SERVPRO of Rolla to see how we will make it "Like it never even happened."

Garbage Disposal Odor Cleaning Tricks

• If your garbage disposal is giving off an odorous smell, simply place an orange or lemon down the drain. Run the garbage disposal and wow, it is like the smell never even happened!
• To get rid of a smelly stench, sprinkle about a half-cup of baking soda into the disposal, followed by a cup of white or apple cider vinegar.  Let the mixture bubble up and sit for 5-10 minutes.  Then, turn on the disposal and run water to distribute the mixture throughout the unit.  What a great deodorizer.

We all here at SERVPRO of Rolla hope that your get some use out of some of our holiday cleaning tips for 2019.  

No job is to big or to small for SERVPRO of Rolla, please give us a call at 573-368-5555

Do You Have a Emergency Supply Kit?

11/26/2019 (Permalink)

Whether it is Spring, Summer, Fall, or Winter severe weather can happen anytime and anywhere. Knowing your risk of severe weather, taking action and being and example are just a few steps that you can take to be better prepared to save your life and assist in saving the lives of others.

Know your risk.  Understand the type of hazardous weather that can affect where you live and work.

Take action.  Put together or purchase an emergency kit.  Keep important papers and valuables in a sate place.

Be an example.  Share your story with co-workers, family and friends.  Your preparedness story will inspire others to do the same.

Here are some items for a emergency supply kit;

• Water (one gallon per person per day)
• Food (non-perishable 3-day supply)
• Manual can opener
• Battery operated radio, preferably a NOAA Weather Radio
• Flashlight and extra batteries
• First aid kit
• Whistle to signal for help
• Clothing
• Dust masks or bandannas
• Plastic sheeting, garbage bags and duct tape
• Wrench or pliers to turn off utilities
• Hygiene items
• Important documents
• Cash
• Fire extinguisher
• Matches in a waterproof container

You can never be to prepared for an emergency.

Soda Media, It's a Blast!

11/15/2019 (Permalink)

Look at the difference Soda Blasting can make

Did you know that SERVPRO of Rolla can blast away your troubles?  Our trained technicians are using soda media. 

You might not of known that baking soda abrasive blasting can remove soot carbon and even some light charring from wood after a fire damage without further damaging the structure.  Our blasting with soda media technique is four times faster than hand sanding and brushing with leaving the wood with what can be best describes as a "like new" appearance.  The added bonus is the natural deodorization achieved while using this media.

Soda blast media can be used for several other jobs such as;

• Removal of graffiti from buildings
• Removal of grease and gunk from tools and auto parts
• Removal of old paint
• Removal of mold from crawl spaces
• Removal of soot from brick or stone fireplaces
• And many more

There is no soda media blast that is to big or to small for SERVPRO of Rolla.  Please give us a call at (573)368-5555 to discuss your cleaning needs.

Training Time!

11/13/2019 (Permalink)

Great day at SERVPRO of Rolla for our annual respirator fit test and training

Although your SERVPRO technicians are always ready to respond in your time of need, there is ample time for training.  In this picture our technicians are retraining on their respirators.  Our retraining on respirator fit test occur annually.  This annual training helps refresh the employees of the safety and OSHA requirements.  Our goal in this training procedure is to help our technicians understand the;

• Why to use a respirator
• How to use a respirator
• When to use a respirator
• How to inspect, clean, maintain, and store
• How to recognize medical signs and symptoms that may limit use

Air quality at work sites may become contaminated by various sources.  Gases, fumes, and mists along with smoke, dusts, microorganisms, sprays, fogs and vapors from professional cleaning products.  All of these sources could have hazards causing the technicians the need to use their respirators.

There are several areas in our work that technicians use a respirator;

• Dry cleaning upholstery
• Thermal fogging, ULV misting, or applying sealants
• Smoke and heavy soot, fire extinguisher dust, or construction dust
• Sewage backups due to air borne bacteria
• Mold contamination

Here at SERVPRO of Rolla we keep our technicians fully trained and retrained on respirator fit test and the knowledge of the use to fully protect themselves when the situations arises.

Frozen Pipe Prevention Tips

11/10/2019 (Permalink)

Winter weather is fast approaching!  Do you know all the tips and tricks of protecting pipes from freezing?  Frozen pipes are often those exposed to the cold weather, such as those that are located outside of your home.  These cold areas such as basements, attics, garages.  Here are some frozen pipe prevention tips to help you out;

• Be Prepared.  Check you foundation, and locate all vents.  Place foam insulation to block off those vents leading to crawlspace spaces.
• When weather is extremely cold, let water drip form faucets that may come from exposed pipes.
• Open kitchen cabinets to let warm air circulate around plumbing lines.
• Keep your heat set to the same temperature both day and night.  In extreme cold weather you may want to raise the temperature in the home slightly.
• In the worst case, turn off the main water valve while the house is unoccupied or while you sleep.  This will ensure that if a pipe freezes and breaks, the water loss will be limited only to the water contained within the pipe.

A frozen pipe that burst in your home can cause considerable damage to your property if not addressed quickly.  Make sure to always know where your shut off valve is located and call SERVPRO of Rolla if the need arises.

SERVPRO of Rolla is always here to help, 24/7

Timeline-Storm Damage Act Fast to Minimize Damage

10/29/2019 (Permalink)

Are you prepared if a storm hits?  Within minutes;

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and your belongings.
• Furniture finish may bleed, causing permanent staining on carpets, floors.
• Door, furniture, books and other papers start to swell and warp.

Hours 1 through 24

• Drywall will begin to swell and crumble
• Metal surface begin to tarnish
• Furniture, cabinets and doors begin to swell and crack.
• Musty odor appears

48 Hours to 1 Week

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold
• Wood flooring swells and buckles
• Serious bio-hazard contamination is possible

Many home or business owners lose sight of why it is so important to act quickly on a storm/water loss.  Your first 24 hours are the most important hours.  SERVPRO of Rolla has the right drying out equipment and knowledge to get your home or business back to preloss storm/water conditions. 

Always remember, SERVPRO of Rolla is a 24/7 Emergency Service Business and here to help.

Faster is Better When Dealing With Water Damage

10/17/2019 (Permalink)

SERVPRO of Rolla is always ready to help

Flooding and water emergencies don't wait for regular business hours and we are there to help!  SERVPRO of Rolla provides emergency cleaning and restoration services 24 hours a day 7 days a week, including all holidays.

Leaks from piping, roof and other water sources can cause water damages that can go unnoticed for weeks, even months.  Attempting to clean up water from a leak can lead to further damage and contamination, if no handled properly.  SERVPRO of Rolla is trained and are equipped with a full line of cleanup and restoration services to handle water damage caused by leaks and excessive moisture.  SERVPRO of Rolla can and will help you protect your business and property from further damage and get you back to normal business functions.

SERVPRO of Rolla has trained and experienced technicians that will arrive quickly and start the water extraction process almost immediately.  Immediate response helps to minimize the damage and restoration cost.

Need Emergency Service?

Call Us 24/7 at (573)368-5555

What Not to do For Fire and Soot Damage

10/13/2019 (Permalink)

Whether you have a small fire or a large structure altering fire, there are some Do Not's that you may want to avoid.  When you have a fire in your home the first thought is to start cleaning up yourself.  Washing clothes, shampooing carpet or upholstered furniture, attempt to clean appliances, etc.  Here are a few tips on the should not's of fire and soot.

DON'T

• Attempt to wash any walls or painted surface.
• Attempt to shampoo carpet or upholstered furniture.
• Attempt to clean any electrical appliances that may have been close to fire, heat or water.
• Consume any food or beverage that may have been stored close to fire, heat or water.
• Turn on ceiling fixtures if ceiling is wet.  Wiring may be wet or damaged and cause electrical shock, with air movement creating secondary changes.
• Send garments to the dry cleaner.  Improper cleaning may set in smoke odor.

Fire/Smoke damage can be naked to the eye, and sometimes you don't know the extent of the damage.  SERVPRO of Rolla will give you the right direction to take, the proper information and guide you through the whole process.

SERVPRO of Rolla is here 24 hours a day 7 days a week for all of your emergency service needs!

Moldy Contents

10/10/2019 (Permalink)

Fungi and mold naturally occur in our environment.  In fact, over 1000,000 kinds of fungi have been identified.

Are your belongings covered with mold?  Moldy contents are more common than you might think.  Especially if your belongings have been stored in a storage unit that does not have regulated temperature.  This could even include a basement.  Even higher-than-normal indoor humidity can support mold growth on your contents.  Keep indoor humidity below 45%.  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

At SERVPRO of Rolla, we clean and remediate more than just moldy structures, we can restore your contents too.  We can clean contents onsite or perform a move-out/pack out.

Our goal is to restore your property so that you don't have to replace it.  We have multiple techniques that we can use to clean your contents;

• Dry Cleaning
• Wet Cleaning
• Spray and Wipe
• Foam Cleaning
• Abrasive Cleaning

When in need call our office at (573)368-5555 

Wind Damage in Waynesville, Mo.

10/9/2019 (Permalink)

After the roof was tarped preventing further damage to the home.

A storm resulting in high wind in the Waynesville, Missouri area caused significant damage to the roof of this home.  Along with roof damage caused by wind, the hours that followed proceeded to have wind driven rain enter the home. This picture is to show the emergency service of roof tarp that SERPVRO of Rolla provides to our customers.  After the roof was tarped by our technicians, they proceeded indoors to find water damaged areas along the ceiling  and walls of the home.  After wet insulation and drywall was removed, our team placed air movers and dehumidification to dry out the customers home.  Within two days the customer was ready to put back together their home.  SERVPRO of Rolla provided fast, professional service at a time of need when the customer needed us most. Our team of Hero's are always ready to jump in and help 24 hours a day 7 days a week.  

Give us a call (573)368-5555

Helpful Information to Know!

10/8/2019 (Permalink)

Do you know that according to the National Fire Protection Association, it is estimated that some 370,000 home fires occur each year, costing close to $7 billion in total property damage?  In many of these fires, however, the fire starts and is contained in a certain are of a home or business.  Even though containment eliminates the necessity for complete demolition and reconstruction, it is still necessary for proper cleaning of soot and smoke.  Smoke and soot has a way of getting into places that do not seem possible.  Proper cleaning and deodorization is vital in order to restore your business or home to preloss conditions.  

Fires are extremely dangerous, leaving you with nothing.  Always remember to check your smoke alarms to make sure they are working properly.  In a business you need to make sure you check all the outlets, and make sure your do not have to much running into one outlet.  There are so many different ways to avoid a fire, but so many ways that can go unnoticed by the average eye.  Make sure you have a fire marshal check your commercial building often.  

In the instance of any type of emergency in your business or home please call SERVPRO of Rolla, we are always here to help! (573)368-5555

Look for the Green

10/7/2019 (Permalink)

The Mighty Green

If you see us honk and wave!  You can be sure that we are on our way to someone in need.  Our Mighty Green Machines are put to work for you!

Our SERVPRO Hero's are ready and waiting for your call. We use these box trucks to transport air movers, dehumidifiers, truck mount extractors, and cleaning supplies to your home or business in your time of need.  Our green machines help us take care of water, fire, sewer backups, mold, duct cleaning, and carpet cleaning.  These bad boys help us get the job done right.  Whatever the emergency, or non-emergency, we are there for you! Always remember that there is no job to small or to large for SERVPRO of Rolla to handle.  Keep an eye out for these eye-catching vehicles and know that SERVPRO of Rolla Ready for whatever happens.  Call us today for an estimate, water damage, or any service you may need. You can count on us to arrive in our Mighty Green Machine with Hero Ready technicians on board! (573)368-5555

Do You Have a Fire Escape Plan?

10/2/2019 (Permalink)

Some disasters we just don't want to think about, but planing and thinking ahead could possibly save your life and the lives of your family.

Fire can spread rapidly through your home, leaving you as little as one or two minutes to escape safely once the smoke alarm sounds.  A closed door may slow the spread of smoke, heat and fire.  Make sure to install smoke alarms in every sleeping room, level and outside each separate sleeping area.  Bring everyone in your household together and make a plan.  Walk through your home and inspect all possible exits and escape routes.  Be sure to mark two ways out of each room, including windows and doors.

Here are some helpful tips to make every second count!

• Draw a map of your home, marking 2 exits from each room and a path to the outside from each exit.
• Teach children how to escape on their own in case you can not help them.
• Practice your home fire drill twice a year, with practicing different ways out.
• Make sure the number of your home is clearly marked and easy for the fire department to find.
• Once you get outside, stay outside.  Never go back inside a burning building.

Fires are dangerous and we here at SERVPRO of Rolla want to make sure you and your family are prepared!

Be Ready for Whatever Happens!

10/1/2019 (Permalink)

You too can be prepared for whatever happens

As a business owner, you always strive to do everything in your will and power to protect your business, to protect your investment.  We are "Here to Help" you do just that and more.  SERVPRO of Rolla helps keep your business safe with our easy and effective Emergency Ready Profile (ERP)  We make it our business to help protect your business.  Why SERVPRO?  Because we are your exclusive ERP partner.

An ERP is a tool for property managers and owners, both residential and commercial.  It allows for the creation of a Emergency READY Profile.  An ERP is a comprehensive document containing critical information regarding your business.  This includes information such as emergency contacts, shut-off valve locations and priority areas.  Knowing what to do and what to expect in advance is the key to timely mitigation, and can help minimize how water and fire damage can affect your home or business.

Our heroes here at SERVPRO of Rolla encourage you to always be prepared and always be "Ready for whatever happens." 

Rain, Flooding, and Sump Pump Failure

10/1/2019 (Permalink)

Our local community as well as other parts of Missouri have dealt with inches of ran this past month.  For many of you that means it is now in your home or office.

At SERVPRO of Rolla, we understand what it is like to feel that panic.  The great news is that we also know what to do when it happens.  Our crew are professionally trained to take care of your water damage situation so that you can have peace of mind.

Storm damage comes in many forms.  Your roof can leak, causing a pool in your home or office; your sump pump fails and overflows into the rest of your home; a basement window leaks and starts an unwanted water fall in your newly finished game room.  This can be a horrifying moment for anyone.

The after affects if not caught right away can be just as horrifying.  In the picture is a church in St. James, Missouri that has had a sump pump failure that had gone unnoticed with mold growth as the aftermath.

Whether it be a flooded basement or residual affects of water damage, SERVPRO of Rolla has the trained personal and resources to take care of all of our customers.  

For all of your needs, big or small call SERVPRO of Rolla, because we can handle it!

573-368-5555

Fire Extinguisher Technique

10/1/2019 (Permalink)

Do your employees know the techniques of fire extinguishers?  A fire extinguisher is one of the most essential pieces of life-saving equipment in your commercial property.  While your fire suppression system is excellent for your overall facility and alarms will ensure the safe evacuation of your employees or tenants, extinguishers provide a direct line of defense and allow for immediate response to manageable fires.  With this being said, there is a four-step process known as the P.A.S.S. technique.

1. Pull-The first step is to pull the pin from the extinguisher handle.  The removal of this pin will allow the handle to be fully compressed, releasing the compressed air and chemical mixture to extinguish the flames.
2. Aim- A fire extinguisher will typically have a short, flexible, rubber hose attached to the nozzle and extending away from the handle.  This will allow you to aim the compressed mixture at the fire.  However, be sure to avoid contact with the discharge opening as the CO2 can damage your skin.
3. Squeeze- Squeezing the handle will release the extinguishing agent.  Its mixture will come out quickly and somewhat powerfully, so be prepared and keep firm aim on the blaze.
4. Sweep- While focusing on the extinguishing mixture at the base of the fire, you will want to use a sweeping motion.  After the fire is out, watch the area and ensure that there are no remaining embers.  It is possible for a fire to reignite, causing more fire damage.

Keep everyone in your work place safe with the knowledge of proper procedure of fire extinguishers.  If you have any questions regarding the proper technique, you can contact your local fire department for help.

Do You Think that You Have a Mold Problem?

9/20/2019 (Permalink)

Do you have allergies? Do you have a musty smell in your home?  Have you ever had a water damage and thought maybe that you could dry out the area yourself?  These are things that you may consider if you think that you have a mold problem.  Even the smallest water damages can become a big deal.  If you feel that you have a mold problem, and are in need of help you can always count on SERVPRO of Rolla!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors.  This makes it impossible to remove all mold from a home or a business.  Let's look at the following mold facts and consider if any apply to you or your home.

• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Mold is present almost everywhere, indoors and outdoors.
• Mold spores thrive on moisture and can quickly grow into colonies when exposed to water leading to produce allergens and irritants.
• Mold spores are microscopic and float in the air.  These spores can enter your home through windows, doors, or even hitch a ride on pets or clothing.
• Higher than normal indoor humidity can support mold growth.  Keep indoor humidity below 45 percent.

If you see signs of mold, call SERVPRO of Rolla, 573-368-5555 we are here to help!

We are Here to Help!

9/16/2019 (Permalink)

Located in Rolla, Mo. SERVPRO is never to far away.

When water damage puts the thing that matter most on the line, you need the very best help on the line as well.  Thats's why knowing the easiest ways to contact the SERVPRO team near you so important.  Just visit SERVPROrolla.com on your computer, tablet or mobil device or simply call 573-368-5555 to get the team that is faster to any size disaster.  SERVPRO is a leader in giving homeowners, property managers, and even entire communities after the devastating effects of water.  So whether you have a small home or business or a large home or business, call on the team that is ready for any size disaster, SERVPRO of Rolla.  Located in Rolla, Mo., our team is ready to help Phelps and all surrounding counties in their time of need 24 hours a day and 7 days a week.

Do You Understand Mold?

9/11/2019 (Permalink)

Here are a  few tips to help you understand mold a little better.  

• Mold is present almost everywhere, indoors and outdoors.
• Even higher-than-normal indoor humidity can support mold growth.  Keep indoor humidity below 45 percent.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even get a ride indoors on your clothing or on a pet.

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home. Mold can release microscopic spores which become airborne and can circulate inside your home.

If you think that you have a mold problem call SERVPRO of Rolla for all of your needs.  We are now offering mold testing to help our customers put their mold worries to rest!

SERVPRO of Rolla is here to help 24 hours a day, 7 days a week for all of your emergency service needs.

Stay Safe in Flood Areas

9/11/2019 (Permalink)

Parts of our country it seems have been affected by severe storms and floods this year.  The Phelps County and surrounding areas has had their share for sure.  This water from rivers and creeks that have jumped their banks is not a healthy environment.  Once the water escapes its normal channels it can pick up any combination of pollutants from the ground it runs over and the structures it runs through.

These waters can contain harmful bacteria, dangerous chemicals, and insecticides to name a few. This is dangerous water to wading through.  Flood water is categorized as a three and is the same category as sewage water.

Keep in mind that exposure to flood waters should be kept to a minimum.  Individuals who are extremely young, old, or who have a compromised immune system are especially at risk.  While some contact with flood water is inevitable, it should be done with care and kept to a emergency need only.

Don't Let Unexpected Water Damage Weigh You Down

9/9/2019 (Permalink)

Recent storms had caused this area High School weight room to take on large amounts of water.

One of many August storms helped create this water damage in a weight room of one of our local high schools in St. James, Mo.  This picture reflects the water left behind in the area where the rubber mats were removed.

SERVPRO of Rolla was called in to clean up the aftermath! Our crew of technicians were fast acting in helping extract water, and help dry out the structure.

SERVPRO of Rolla also made sure that the rubber mats were sanitized and replaced so the students would have minimized loss of time in the area. Just after a couple of days the room was dry, clean, sanitized and ready for workouts!

It does not matter weather you have a small water loss or a large flooded commercial area, SERVPRO of Rolla will always be there to help!

Please call 7 days a week and 24 hours a day for your water mitigation needs. (573)-368-5555

Look Out for Your Commercial HVAC System

8/12/2019 (Permalink)

Mold resulting from high humidity in a commercial building

Properly having your commercial HVAC systems checked regularly is crucial to your indoor air quality.  

Though we are not experts with commercial heating and air conditioning units, there are a few thing that everyone can check to ensure that their commercial unit is functioning properly.  As always, if you have a question about your HVAC system, the first professional that you need to call is your local HVAC company.

5 common commercial HVAC functions to check:

1. Odors or poor indoor air quality
2. Strange, or odd sounds
3. Unexpected change in heating and cooling cost
4. inconsistent airflow
5. Loss of system efficiency

If you notice any of these HVAC problems, the fix can be fairly simple.  There could be dirty or clogged filters, leaking refrigerant, thermostat malfunctions.  Be sure to have your HVAC system checked regularly.

Call the Cleanup Team

8/5/2019 (Permalink)

Faster to any size disaster.

This is not just another tag line for SERVPRO-it is a commitment to be there when you need us most.

Whether you are a small business or a home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, the SERVPRO Hero's have the resources needed to respond quickly and efficiently.  The sooner help arrives, the sooner restoration begins and the sooner you can resume business as usual.

Our SERVPRO of Rolla team is just the tip of the iceberg.  Should a major disaster such as a flood or wildfire occur, SERVPRO's Disaster Recovery Team is always poised and ready to go were they are needed.

If a fire, water or mold damage strikes, no matter the size, call SERVPRO of Rolla.  Backed by a system of more that 1,700 Franchises strong, we will help make your property disaster "Like it never even happened."

Never to Early!

8/1/2019 (Permalink)

Did you know that September is National Preparedness Month?  You can never be to early to be prepared.  National Preparedness Month is recognized each September to promote family and community disaster and emergency planning now and throughout the year.  The 2019 theme is Prepared, Not Scared. Be Ready for Disasters 

2019 Weekly Themes

• Week 1- Save Early for Disaster Cost
• Week 2- Make a Plan to Prepare for Disasters
• Week 3- Teach Youth to Prepare for Disasters
• Week 4- Get Involved in Your Community's Preparedness

You can visit https://www.ready.gov/september for more information.  

Is Your Home Prepared for a Storm?

7/26/2019 (Permalink)

Living in the Midwest can be quite a challenge when it comes to storms.  Although our area does not see the hurricane weather that our coastal regions do, the Midwest has had some severe storms that can cause significant damage to your home and property.

Preventative measure are necessary, especially when it comes to storms. Storm season in the Midwest is March through June.  During these three months you want to be prepared at all time.  SERVPRO of Rolla would like you to be prepared for any storm situation that could arise.

Secure Your Roof

With unpredictable weather make sure that your roof has been inspected by either yourself or a professional, making sure to  reinforce your roof long before strong winds hit. Always check roof seams, overhangs, and entire decking to ensure stability.

Secure Windows & Doors

Windows and doors can be damaged when high winds, heavy rains, and hail are a threat.  Here are some things to check for;

• Make sure that all hinges are tight and secure
• Check for missing screws in doors and windows
• Check door threshold is tightly screwed into your home

Secure Fences and Anchor Loose Objects

Strong winds can develop very quickly and without warning.  It can blow down fences and other objects such as outdoor furniture, grills, trash cans and more.  Check your fence for strength and resilience, making sure all areas are secure.  Anchor loose objects or move any objects indoors to help minimize damage caused by high wind.

SERVPRO of Rolla is here to help when storm damage hits your area.  When a storm emergency occurs, we will be there for you 24 hours a day, 7 days a week.

Did You Say Odor?

7/24/2019 (Permalink)

Do you have an odor issue that needs attention?  Call SERVPRO of Rolla for help!  With all odors there is always a source of that odor.  Our technicians can help identify the source and rid you home or place of business of the problem.

Did you know that our SERVPRO of Rolla team has the equipment necessary to aid in the process of odor elimination?  Here are a couple of fog units and there purposes;

Ultra Low Volume  Fog

The ultra low volume fog will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate.  The device can also be used to inject fungicides and disinfectants into the wall cavities and other hard-to-reach areas.

Thermal Fog

The thermal fog dispense solvent based products by creating a dense fog.  The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning can not be reached.

Call SERVPRO of Rolla for all of your odor issues. We can make it "Like it never even happened."

Do You Need Mold Testing?

7/16/2019 (Permalink)

Mold spores exist almost everywhere, outdoors and indoors making it impossible to remove all mold from a home or business.  If you do not see visible mold but are having the worries of mold existing in your home call SERVPRO of Rolla where we can help.

Our professionals here at SERVPRO of Rolla can perform mold testing to ease your worries.  Our technicians will perform a few steps in ensuring that air samples and swab samples are taken in areas that are of concern to you.  

In our process of mold testing, we will take 3 air-o-cell samples. One outdoor sample to obtain an air analysis to set as a raw count to compare to the indoor air samples.  After collection of the samples they are sent off to a independent lab to be read by a PH.D of Microbiology.  The results are then sent back to our office and delivered with a complete explanation to our customers.

Call SERVPRO of Rolla for all of your Mold Testing Needs! 573-368-5555

Fire Cleanup Professionals

7/1/2019 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO of Rolla has the professionals that can help prevent fire damage from creating long-term problems.  SERVPRO of Rolla will provide timely response with mitigation services ranging from smoke and soot removal to contents claim inventory and document restoration.  These services help ensure your property, belongings and memories are restored to preloss condition when possible. 

SERVPRO of Rolla is your go-to fire restoration company in Phelps County and surrounding areas.  We are always here to help!

The Professional staff and owners at SERVPRO of Rolla are available 24 hours a day, 365 days a year to help you regain control quickly and make it "Like it never even happened."

Emergency Fire Damage Process Overview

7/1/2019 (Permalink)

Here at SERVPRO of Rolla we pride ourselves in timely response times.  Here is a overview of our emergency services:

• One Hour:  Within one hour from notice of loss, a SERVPRO of Rolla professional will contact you to arrange for service.  You will now that help is on the way!
• Four Hours:  Within four hours of loss notification, a SERVPRO of Rolla franchise professional will be on-site to start mitigation services.  They key to reducing damage and saving money is responding quickly to your damage.
• Detailed Explanation:  A trained, uniformed and equipped SERVPRO of Rolla professional will walk you through the  job process step-by-step, explaining what to expect and the anticipated outcome.
• Pretesting:  A SERVPRO of Rolla professional will begin pretesting for restorability, working from the source of the damage outward.
• Eight Hours:  Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.
• Cleaning, Restoration & Deodorization:  SERVPRO of Rolla professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over.  They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.
• Final Walk-Through:  After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Call SERVPRO of Rolla for all your Emergency Servivce needs.  We are always here to help.

Helpful Water Damage Tips

7/1/2019 (Permalink)

Nobody wants to think about having a water damage to deal with when coming home from work, vacation or any daily activity.  Here are a few tips to follow if you arrive at home and find unexpected water in your home:

1. Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
2. Shut off the water to the source, or call a professional to stop the water source.
3. Remove as much excess water as possible by mopping and blotting.
4. Protect wood furniture by placing aluminum foil or wood blocks under legs.
5. Do not enter affected ares if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.
6. Do not use your household vacuum cleaner to remove water.

SERVPRO of Rolla is a 24 hour a day 7 day a week emergency service professional always looking out for the best interest of our customers.

Please call SERVPRO of Rolla for all of your water damage needs.  (573)-368-5555

Be Cautious in Extreme Heat

7/1/2019 (Permalink)

With summertime here, it is time to consider safety precautions for extreme heat.  Heat affects all people, but especially the young, the elderly, and overweight.  Urban area residents also have a greater chance of being affected than those who live in rural areas.

Know before you go

Whether you are in an urban or rural area, there are several thing that you can do to prepare for and prevent extreme heat from affecting you.  If possible, stay indoors in air conditioning.  Be sure to check on your pets who may be outdoors or bring them inside.  Stay hydrated and limit alcohol and caffeine intake.

If you must go outside, were loose-fitting, light-colored clothing and be sure to apply sunscreen often to avoid sun burn. 

Pay attention to signs of heat exhaustion signs

*Heavy sweating, weakness, cold, pale, and        clammy skin, nausea or vomiting and fainting.

Heat exhaustion can lead to heat stroke, which is life-threatening.  Signs of heat stroke:

 *High body temperature (103 degrees (F)+,         rapid and strong pulse, and possible               unconsciousness.

If you think someone has had a heat stroke, call 911 immediately and move the person somewhere cool, and reduce temperature will cool wet cloths.  Do not give a person with heat stroke fluids, and treat the situation as a serious medical emergency.

Extreme heat is a serious danger.

Do you have a Mold Problem in Phelps County?

7/1/2019 (Permalink)

We service Phelps and surrounding counties.

SERVPRO of Rolla will service your Phelps county and surrounding area property that is suffering from mold damage.  Mold exist almost everywhere all of the time.  Unfortunately there are times that mold growth can be to much to handle.  If you see mold or smell a odor that you can not explain, it is time to call in the professionals.

 Mold thrives in moist areas.  When mold grows too much, it can cause allergy and other irritant problems. When visible mold is not found there is always a way to test the air quality in your home.  

If you have a high indoor humidity and you HVAC is not quite working up to full capacity, you may need to have your system inspected.  Indoor humidity at 45% or less.

When you think that mold has invaded your space please give SERVPRO of Rolla a call.

573-368-5555

Is Your Business Prepared for an Emergency?

7/1/2019 (Permalink)

Be prepared, get your app today!

As a business owner or property owner, it is important to have a plan in place in case of an emergency. Here is where SERVPRO of Rolla is ready to help!

What is a ERP?

An ERP is an Emergency Ready Plan that SERVPRO of Rolla can put together for your business to help save time when a disaster may strike.  Profiles can be created for each of your individual properties.  By having these profiles already created, SERVPRO of Rolla will have helpful information and save you time when you need it the most.  Schedule an appointment today with SERVPRO of Rolla by calling 573-368-5555 to complete a free profile for your business. There are no contracts and no obligations, we simply want to help your business in your time of need.  Our SERVPRO representative will help take measurements of your facility and identify water and gas shutoff valve locations among other thing to better prepare our team and yours if a disaster might occur.

Mobil App

You can download the Ready Plan Mobile App to your iPhone or Android device.  Once your profile information is in the app, all you need to do when you find out that your business has been flooded is open the app and submit a water damage claim from wherever you may be.  Our restoration team then immediately goes into action to help.

There is no business to big or to small that could benefit from this ERP.  Call SERVPRO of Rolla to schedule your onsite visit.

SERVPRO Biohazard, and Crime Scene Cleanup

7/1/2019 (Permalink)

As we are recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO of Rolla also has the professional technicians that you are looking for to clean up your biohazard and crime scene situations.  

SERVPRO of Rolla is trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.  Our technicians are fully trained and equipped with necessary safety equipment and cleaning products.  SERVPRO of Rolla help turn a unsafe environment into a clean, safe home or office.  Our services can help with:

Blood borne Pathogens

Crime Scene Residues

Vandalism

Arson

Methamphetamine Labs

Sewage Backups

Black Water intrusions

A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.  

SERVPRO of Rolla is always here to help 24/7

Can Your Carpets be Cleaned?

7/1/2019 (Permalink)

Test clean on a commercial educational building here in Rolla, Mo.

Are you asking yourself if it is worth the cost of cleaning your commercial carpets?  Call SERVPRO of Rolla and we can help.  Along with residential and commercial carpet cleaning we can also assist you in a test clean of large areas.  Carpet cleaning can completely transform your home or office.  Over time, carpets become highly soiled and this can be bad if you have little ones crawling on those carpets or in a office setting it can be potentially harmful for your health.  The professionals at SERVPRO of Rolla can make those stains on your carpet "Like it never even happened."  Need a gift for someone that has everything, call SERVPRO to give the gift of clean to someone that you love.    

Here at SERVPRO of Rolla we are not just a fire and water restoration company we offer additional services as well;

• Upholstery cleaning
• Ceiling, Wall and Hard Floor Cleaning
• Duct Cleaning
• Mold Mitigation and Remediation

Call SERVPRO of Rolla for all your cleaning needs

No Storm Damage to Small

6/18/2019 (Permalink)

This is a photo of a shingles missing after a storm that had caused water damage to the interior of the home in Waynesville.

With all of the unpredictable weather popping up in Missouri this spring, even the smallest of damages could result in water damage. 

Even if you feel that your property was spared, or the storm was not that severe, it is a good idea to always check your home and property thoroughly. 

Just a few areas to consider:

• Siding-cracking, chipping or dents or possibly missing siding
• Gutters-loose or clogged areas preventing proper drainage
• Roof-missing or loose shingles, gable ends along with ridge caps 

All of these areas of your property can pose a possible risk for water damage to occur.

It is so important to act quickly on a storm loss, the first 24 hours are critical.  SERVPRO of Rolla has the ability to mobilize within 4 hours of contact and are ready with the knowledge and equipment needed to help you out after a storm.  No job is too big or too small

"Like it never even happened."

Who will be there when you have a water damage?

6/17/2019 (Permalink)

SERVPRO of Rolla prides themselves on the timely manner on which we respond to a loss.  

1-4-8

• Within one hour from first notice of loss SERVPRO of Rolla will contact you to arrange for service.
• Within four hours of contact with the customer, SERVPRO of Rolla will arrive onsite to asses your needs and explain all of the procedures that will need to take place to prevent further damage to your home.
• Within eight hours of on-site arrival, SERVPRO of Rolla will have made contact with the appropriate parties to communicate all work that has been completed.

No water damage is to big or to small for our technicians to handle day or night.  Any type of water loss can happen unexpectedly and without warning. SERVPRO of Rolla is a 24 hour 7 day a week emergency service company that will be there in your time of need with professional technicians that care about their customers and their homes.

Call SERVPRO of Rolla for all of your Emergency Service needs!

573-368-5555

Stay Informed and Safe this Fireworks Season

6/5/2019 (Permalink)

Let's have this month be Fireworks Safety Month.  The Fourth of July holiday is fast approaching and can be fun times with great memories.  Let SERVPRO of Rolla help make sure everyone knows about some firework safety.

If fireworks are legal where you live, keep these safety tips in mind:

• Buy only legal fireworks (legal fireworks have a label with the manufacturer's name and directions) 
• Store fireworks in a cool dry place
• Never make your own fireworks
• Kids should never play with fireworks. Fireworks like firecrackers, rockets, and sparklers are just as dangerous.
• Always use fireworks outside and have a bucket of water and a hose nearby.
• Stay clear of others setting off fireworks
• Never throw or point fireworks at someone
• Keep pets indoors while setting off fireworks.  Animals are very sensitive and can be frightened by the stress of fireworks.

The dangers of fireworks if not handled properly can result in injury to yourself and or others.  The best way to protect your family is not to use any fireworks at home, with leaving the lighting to the professionals.  Check your local areas for Firework displays.

Fireworks are meant to be enjoyed by all but you'll enjoy them much more knowing your family is safe.

Did You Know Water Differs By Category?

5/15/2019 (Permalink)

The categories of water refer to the range of contamination in water, considering both its origin and its quality after it contacts materials present on the job site. Time and temperature can also affect the contaminants, also affecting its category.

Descriptions of Water Categories:

• Category 1- Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. Examples of Category 1 water sources can include, but are not limited to: broken water supply lines; tub or sink overflows with no contaminants; appliance malfunctions involving water-supply lines; melting ice or snow; falling rainwater; broken toilet tanks; or toilet bowls that do not contain contaminates or additives.
• Category 2- Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.  This water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter.  Examples of Category 2 water can include, but are not limited to:  discharge from dishwashers or washing machines; overflows from washing machines; overflows from toilet bowls on the room side of the trap with some urine but no feces; seepage duet o hydrostatic pressure; broken aquariums; and punctured water beds.
• Category 3- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed.  Examples of Category 3 water can include, but are not limited to: sewage; wasteline backflows that originate from beyond the trap regardless of visible content or color; all other forms of contaminated water resulting from flooding from seawater; rising water from rivers or streams; and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms, or other weather-related events if they carry trace levels of contaminants (e.g., pesticides or toxic organic substances).

Please call SERVPRO of Rolla for all of your emergency service needs.

Be Prepared for Extreme Heat

5/15/2019 (Permalink)

Summer is approaching,  and in Missouri, heat can can come on very quick and fierce.  It is never to early to consider safety precautions for extreme heat.

Extreme heat can cause cramps, swelling, and fainting. Heat waves kill more Americans than other natural disasters such as floods, lightning, tornadoes, and hurricanes. Young children and adults over the age of 65 are most likely to experience heat exhaustion or other heat-related illness.  A few of the  best thing to protect yourself during extreme heat is to stay out of the sun; use a fan or sit in air conditioning; take a cold shower or bath and avoid physical activity and being outside.  Make sure that you always drink lots of water for this is you body's air conditioning!

Stay Cool and be Prepared this year! 

Tips of Mold Prevention

4/18/2019 (Permalink)

Fungi and mold naturally occur in our environment.  In fact, over 100,000 species of fungi have been identified.

Even though some forms of mold can add value to our lives, other forms can be harmful.  Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.

A few tips to prevent mold from happening in your home;

• Keep the structure and furnishings dry.
• Perform routine maintenance, cleaning and repairs.
• When things get wet, make sure that they are dried quickly. (within 24-48 hours).

The key to mold prevention is moisture control.  Water entry into structures or crawl spaces should be controlled.  If water enters a structure through a leaking roof or because of a flood or busted pipe it should be removed immediately and all affected areas should be dried out.

Make sure to look in all hidden areas of the structure.  Special attention should be given to areas that do not stand out and that might have a water intrusion. Be sure to inspect all walls, ceilings, crawl spaces and attics for moisture.

Keep in mind, have the humidity levels low (40-50) in the structure and all wet areas should be completely dried within 24-48 hours to prevent mold from growing.

Mold Safety Tips for Suspected Mold Growth

4/16/2019 (Permalink)

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and all fans.
• Contact SERVPRO of Rolla for mold remediation services.

What Not to Do:

• Don't touch or disturb the mold.
• Don't blow air across any surfaces with visible or suspected mold growth.
• Don't attempt to dry the area yourself.
• Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Rolla specializes in mold cleanup and restoration, in fact, it is a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call us Today-573-368-5555

We Offer Continuing Education Classes

4/7/2019 (Permalink)

CE Class instructed by our very own Missouri State Director

Are you in the insurance industry and need continuing education credits?  SERVPRO of Rolla offers both credited and non-credited courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff.  These programs are designed to improve knowledge of emergency mitigation. Courses include;

• Water Damage Restoration Understanding Mold in the Restoration Industry
• Restorative Drying for loss control
• Fire Damage Restoration
• Mitigation Awareness Response Seminar (non-credit course)
• Ethics

SERVPRO of Rolla offers Continuing Education Classes twice a year at no cost to the attendee with free lunch, and informational pamphlets.  Our Sales and Marketing representative will send out notices to the agents office and have additional information online before each course is offered.  Anyone is welcomed to attend the classes that is hosted by SERVPRO of Rolla and taught by our very own Missouri State Director, Richard. Depending upon which class is provided they can range from 2-4 hours each with breaks and question and answer time. Please look out for our announcements as we prepare for our next upcoming CE Course where you will be sure to be provided with extensive knowledge of mitigation.

Lightning Facts

3/4/2019 (Permalink)

What do you know about lightning?  Lightning can occur inside clouds, between clouds and from clouds to the ground.  Around one quarter of lightning is from cloud to ground.  When lightning strikes the ground it seeks out the shortest route to something with a positive charge, this could be a tree, a tall building or even a person.  Lightning is a violent, scary and sometime quite beautiful.  Here are some fun facts about lightning:

• The energy contained from a single lightning strike can power a 100 watt light bulb for 90 days.
• The irrational fear of lightning is know as Keraunophobia.
• The odds of being struck by lightning in your lifetime is 1 in 3,000.
• A single bolt of lightning is around 50,000 or 5 times hotter than the surface of the sun.
• An average instance of lightning last about a quarter of a second and consist of 3-4 strikes.
• "Lightning never strikes twice" is just a myth, lightning can strike the same location many times.

Although lightning can strike anytime, the chance for lightning increases in the spring and summer months.  Please be safe when you see lightning in the sky.  It can strike you at anytime.

Who Has Been Trained on Bloodborne Pathogens?

3/1/2019 (Permalink)

Training is a big part of our everyday routine at SERVPRO of Rolla.  Our technicians, along with Owners and office staff are trained every year on Bloodborne Pathogens.  Here is are a few little tips of information for you.

Bloodborne Pathogens are bacteria, viruses or diseases that are transmitted by contact with human blood and other potentially infectious materials (such as semen, vaginal secretions, amniotic fluid, etc.) from infected person to another person.

Hepatitis B, Hepatitis C, and Human Immune-deficiency Virus (HIV) are three of the most widely known bloodborne pathogens. 

Urine, feces, vomits, and saliva are not know to transmit bloodborne pathogens unless they contain visible blood.

Unless you have attended a bloodborne Pathogens Training class, DO NOT touch or attempt to clean-up:

• Human Blood
• Used Condoms
• Any bodily fluid mixed with visible blood
• Needles and syringes

You can not tell by looking at someone if he/she is infected; therefore all employees should be trained on how to safely clean up a spill of potentially infectious materials using "Universal Precautions", which treat all bodily fluids as if they were infectious.  Using of this method ensures that no one is exposed during clean-up.

Please never try to clean up or take care of any Bloodborne Pathogens unless you are properly trained.  SERVPRO of Rolla is properly trained and has the right Personal Protective Equipment (PPE) to do the job.

Please call SERVPRO of Rolla for all of your emergency and non-emergency needs, we are here to help, (573)368-5555

Historic House Fire

2/7/2019 (Permalink)

Cause of loss photo after fire had been extinguished.

A historic home in St. James, Missouri caught fire in October of 2018.  A wood burning stove is believed to be the source of the loss.  In this picture is the source of damage, cause of loss photo that was taken when our technicians were on site.  SERVPRO of Rolla  was called in to perform Board Up services for the customer due to windows and doors being exposed.  After board up was complete, SERVPRO of Rolla was again called in to perform content pack out, inventory, cleaning of all contents in the home.  Customers are provided a inventory list with pictures of all salvageable and non-salvageable items.

SERVPRO of Rolla is available 24/7 for all of your emergency service needs.  Please give us a call at 573-368-5555 and we can make it "Like it never even happened."

Carbon Monoxide: A Friendly Reminder

2/7/2019 (Permalink)

A little friendly reminder of the hazards of carbon monoxide.  Carbon monoxide is a gas that you can  not see, taste, or smell.  According to ready.gov. an average of 430 Americans die each year from unintentional carbon monoxide(CO) poisoning.  

CO poisoning is entirely preventable.  Protect yourself and your family by learning the symptoms of CO poisoning and how to prevent it.

How to Recognize CO Poisoning

The most common symptoms of carbon monoxide poisoning are headache, dizziness, weakness, nausea, vomiting, chest pain and confusion.  People who are sleeping or who have been drinking alcohol can die from CO poisoning before ever having symptoms.

CO Poisoning Prevention Tips

• Have a Carbon Monoxide detector placed in your home and change the batteries every 6 months.
• Have you heating system, water heater and any other gas, oil or coal burning appliances serviced by a qualified technician yearly.
• Keep all vents and flues free of debris.
• Never run a motor vehicle, generator, or any gasoline-powered engines less than 20 feet from an open window, door or vent where exhaust can vent into an enclosed area.
• Never run a generator or any gas powered  engines in a basement.
• If you suspect CO poisoning call 911 or a health care professional right away.

Prevention is Key.

How Sewer Damage Affects Any Business

2/5/2019 (Permalink)

Sewer Damage in a church office in Waynesville, Mo.

Do you ever wonder how a sewer damage can affect your business?  If you are a business owner that is a question that should be thought of.  At some point in time your business could possibly experience a sewer back up at your commercial property. In order to not lose a day of business that results in loss of sales, call the water damage restoration professionals here at SERVPRO of Rolla.  We can get your business back to "Like it never even happened."

Here at SERVPRO of Rolla you can feel rest assured that our team of qualified technicians can handle your loss effectively and quickly to get you back up and running.  We have the training, experience, and equipment to handle large commercial flooding or sewage damage emergencies.  Weather you damage is small or large we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Here are 4 ways that water damage affects your business:

• Economic loss
• Health and safety concerns
• Property damage
• Emotional hardship

Here at SERVPRO of Rolla, it is always our # 1 goal to create a happy customer.  We go above and beyond to make it "Like it never even happened."

Call SERVPRO of Rolla for all of your commercial needs. 573-368-5555

How Agents Can Benefit Greatly by Referring SERVPRO of Rolla

12/10/2018 (Permalink)

SERVPRO of Rolla is proud to have a strategic partnership and be a preferred vendor with Farmers Insurance.

SERVPRO of Rolla has some exciting news. 

We are officially part of the Farmers Emergency Mitigation Referral Program.  This is epic.  And we are so very happy, and humbled to be their preferred vendor, to have this strategic partnership with Farmers Insurance.  SERVPRO and its franchises have service agreements with many insurance companies across the country.  We have relationships with lots of different companies at the Corporate level.

So, what does this mean for agents? Benefits.

As a n agent, you care deeply about your customers, and you're always looking out for their best interest.  Know how agents can benefit greatly?  By referring SERVPRO of Rolla.

Customer service, customer retention, additional product sales and limited warranty two years' labor/one year materials are all the benefits of how you, the agent, can benefit greatly by referring SERVPRO of Rolla.

We would like to take this opportune time to thank Farmers Insurance for this incredible opportunity.  We look forward to working with each of you.  Anytime you need us, have a question or ready to send a referral, simply give us a call at 573-368-5555

The SERVPRO of Rolla Way: Faster to Any Size Disaster

12/10/2018 (Permalink)

Our Trucks are Always Ready for Anything!

Why choose SERVPRO of Rolla?  We're faster to any size disaster-whether it is a fire or water damage.  This is the SERVPRO of Rolla way.  If your home or business is hit with fire damage, water damage or storm damage, we can make it "Like it never even happened."  There is no job that is too big or too small for our tem of heroes.

Flooding, storm or water emergencies don't wait for regular business hours, and neither do we.  SERVPRO of Rolla provides 24 hour a day, 7 days a week-including all holidays. 

Combining rapid response time, professionalism, and open and effective line of communication, exemplary customer service and more are reasons why your should choose SERVPRO of Rolla for your next fire or water damage.  Come back and check out more blogs informing all as to why you should choose SERVPRO of Rolla.

Call us anytime 573-368-5555

Holiday Hacks for Cleaning Your Home

12/3/2018 (Permalink)

With the holidays right around the corner, you’re, more than likely, in the cleaning mode.

Frantically trying to get your home spic and span, especially for your holiday family and friends. So, as a gift to you, SERVPRO of Rolla wants to provide you with some holiday cleaning hacks for your home.

Carpet Cleaning Hacks

• If you have wax on your carpets, place a slightly damp towel on the wax. Next, place an iron on top of the towel for approximately 10-60 seconds (use best judgment). Then remove. Keep checking until the wax is completely removed.
• Got kiddos? If you do, chances are, you have gum or crayon stains on your carpets/floors. SERVPRO of Rolla has effective SERVPRO specialized products designed just for those needs. Contact SERVPRO of Rolla to see how we will make it “Like it never even happened.”  

Garbage Disposal Odor Cleaning Hacks

• If your garbage disposal is giving off an odorous smell, simply place an orange or lemon down the drain. And, voila, it’s like the smell never even happened.
• To get rid of a smelly stench, sprinkle about a half-cup of baking soda into the disposal, followed by a cup of white or apple cider vinegar. Let the mixture bubble up and sit for 5-10 minutes. Then, turn on the disposal and run water to distribute the mixture throughout the unit. This is a great deodorizer.

We hope that you enjoyed a couple of cleaning hacks form SERVPRO of Rolla, we are here to help so call, 573-368-5555.

Changing Winter Weather

11/29/2018 (Permalink)

Results of what can happen 12 hours later.....Snow!

When living in Missouri you never know what your going to get. Weather changes so much in Missouri you can have all four seasons in one week. Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.  *A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. **Here are some tips to prevent pipes from freezing.

*Be sure to completely drain water from the swimming pool and sprinkler lines, as well as outside hoses.

*Open kitchen cabinets to let warm air near the plumbing.

*When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.

*Keep your heat set to the same temperature both day and night.

SERVPRO of Rolla is always here to help, 24/7

Finding Odors in Your Home After the Holiday's?

11/29/2018 (Permalink)

Left overs in fridge can cause smelly odors in your home!

Odors after the holiday celebration can be baffling.

Finding the source of the odor can help resolve the issue.  Look in your refrigerator for those awful smells.  Here are some refrigerator cleaning tips from SERVPRO of Rolla:

• Remove all food from the refrigerator first and put any removable drawers or shelves in a sink full of warm water
• Using a solution of 1/2 cup water and a 1/2 cup white vinegar in a spray bottle wash down the inside of the fridge.
• Wash and replace the drawers and shelves, and refill with the salvageable food.
• Place open box of baking soda inside to help absorb odors.

Do this after all of your big party functions and holiday's to keep offensive odors from invading your home.

SERVPRO "We are here to help"

Have a Blast with Soda Media

11/27/2018 (Permalink)

Did you know that baking soda abrasive blasting can remove soot carbon and even some light charring from wood after fire damage, without further damaging the structure.This technique is four times faster than hand sanding and brushing, and leaves wood with what can best be described as a “like new” appearance. An added bonus is the natural deodorization achieved while using this media.

Other uses for Soda Blast media:

• Removal of soot from brick or stone fireplaces
• Removal of mold from crawl spaces
• Removal of old paint
• Removal of grease and gunk from tools and auto parts
• Graffiti from buildings
• And many more

No job to big or to small.  Give us a call at 573-368-5555 to discuss your cleaning needs.

SERVPRO  "Like it never even happened."

Call Us 24/7 573-368-5555

Frozen Pipes Beware!

11/27/2018 (Permalink)

Winter is coming and weather is cold, here are some tips to help when there is a chance for your pipes to freeze:

• Insulate Pipes Whenever Possible:  One step in preventing frozen pipes is to ensure that your pipes have some kind of insulation.  You can buy pipe insulation covers from your local hardware store.  If low on funds you could even wrap blankets or newspapers around the pipes.
• Keep Your House Warm Even if you are Gone: Keep your house at a minimum of 68 F when you are away.
• Disconnect outside Hose:  Disconnect and drain unused outdoor hoses to prevent water spigots from freezing.
• Keep Cabinet Door Open:  Keep bathroom and kitchen sink cabinets open for warm air circulation.

If a unfortunate water loss happens in your home or business due to frozen pipes, call on the ones who care, SERVPRO of Rolla is here to help 24/7

Storm Damage Timeline-Act Fast to Minimize Damage

10/29/2018 (Permalink)

Within Minutes

*Water quickly spreads throughout your property, saturating everything in its path.

*Water is absorbed into walls, floors, upholstery, and your belongings.

*Furniture finished may bleed, causing permanent staining on carpets, floors and etc

*Doors, furniture, books and other papers start to swell and warp.

Hours 1-24

*Drywall will begin to swell and crumble

*Metal surface begin to tarnish

*Furniture (doors) begin to swell and crack

*A musty odor appears

48 Hours to 1 Week

*Mold and mildew may grow and spread

*Doors, windows, and studs swell and warp

*Metal begins to rust and corrode.

*Furniture warps and shows signs of mold

*Wood flooring swells and buckles

*Serious biohazard contamination is possible

It is so important to act quickly on a storm/water loss. Your first 24 hours are the most important hours. SERVPRO of Rolla has the right drying out equipment and knowledge to get your home or business back to pre loss storm/water conditions. Don't hesitate to call us at anytime. SERVPRO of Rolla is here to help 24/7. 

 "Like it never even happened."

When you have a Water Damage, who do you call?

10/17/2018 (Permalink)

Leaks from piping, roofs and other water sources can cause water damages that can go unnoticed for weeks, even months. Attempting to clean up water from a leak can lead to further damage and contamination if not handled properly.  SERVPRO of Rolla is trained and are equipped with a full line of cleanup and restoration services to handle water damage caused by leaks and excessive moisture. SERVPRO of Rolla is available 24 hours a day, 365 days a year and is always ready to help. SERVPRO of Rolla can and will help you protect your business and property from further damage and get you back to normal business functions. SERVPRO of Rolla has a Service Response Guidelines we follow.

 * Within one hour from notice of loss, SERVPRO of Rolla will contact you to arrange for service.

 * Within four hours of loss notification, SERVPRO of Rolla will be on-site to start mitigation services.

 * Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

 So, before you risk doing further damage by attempting to clean up the water yourself, call SERVPRO of Rolla to help. We are here 24/7!

 "Like it never even happened."

Fire and Smoke Damage

10/13/2018 (Permalink)

When you have a fire in your home the first thought is to start cleaning up yourself. Washing clothes, shampooing carpet or upholstered furniture, attempt to clean appliances and ect. Here are some tips on you should not:

 DON'T

* Attempt to wash any walls or painted surface

* Attempt to shampoo carpet or upholstered furniture.

* Attempt to clean any electrical appliance (TV sets, radio, VCR, DVD players, ect) that may have been close to fire, heat or water.

* Consume any food or beverage that may have been stored close to fire, heat or water.

* Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary changes.  

* Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Fire/Smoke damage can be naked to the eye and sometimes you don't know how extent the damage is. SERVPRO of Rolla will give you the right direction to take, the proper information and guide you through the whole process.

SERVPRO of Rolla is here 24/7 call at anytime 573-368-5555

                  Like it never even happened.

Do You Know?

10/12/2018 (Permalink)

Did you know according to the National Fire Protection Association, its estimated that some 370,000 home fires occur each year, costing close to $7 billion in total property damage. In many of these fires, however, the fire starts and is contained in a certain area of a home or business. Even though containment eliminates the necessity for complete demolition and reconstruction, it is still necessary for proper cleaning of soot and smoke to commence, in order to restore your business or home to preloss conditions. Fires are extremely dangerous, leaving you with nothing. Always remember to check your smoke alarms to make sure they are working properly. In a business you need to make sure you check all the outlets, and make sure you don't have too much running into one outlet. There are so many different ways to avoid a fire, but so many ways we don't know what to look for that's when you make sure you have a fire marshal check your commercial building often.

SERVPRO of Rolla is always here to help, 24/7!

Got Mold?

10/10/2018 (Permalink)

Fungi and mold naturally occur in our environment.  In fact, over 100,000 kinds of fungi have been identified. 

Mold can occur in your home and surrounding areas but mainly is concentrated to areas where moisture is present.  Most  moisture areas in your home are common to the bathroom, kitchen, and basements. Laundry rooms, HVAC units and ductwork could pose a threat also. Mold is not limited to these areas so be aware.

Even higher-than-normal indoor humidity can support mold growth.  Keep indoor humidity below 45%

Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

If you have had any sign of water damage or intrusion to your home that has not been addressed and dried completely, the possibility of mold development is evident. 

If You Se Signs of Mold, Call Us Today

573-368-5555

Kitchen Fire Safety

10/9/2018 (Permalink)

This photo is of a kitchen fire started from frying on a gas stovetop.

In 2010-2014, U.S. fire department s responded to an average of 166,100 home structure fires that involved cooking equipment per year.  These fires caused and average of 480 civilian fire deaths, 5,540 civilian fire injuries, and $1.1 billion in direct property damage.

Here are a few tips on how to prevent kitchen fires and keep your family safe.

• Stay in the kitchen do not leave food unattended on the stove.
• Watch your clothing. Keep long flowing sleeves and large fitting shirts tied back while cooking.
• Keep a fire extinguisher near or in the kitchen
• Do not leave towels or oven mitts close to the hot burner.
• Change the batteries in your smoke detector regularly.

For smoke or fire damage call SERVPRO of Rolla, we are always here to help! 573-368-5555

SERVPRO Green Machine

10/9/2018 (Permalink)

The Mighty Green Machine

Keep a look out for our Mighty Green Machines.

We use these box trucks to transport air moviers, dehumidifiers, truck mounts, and cleaning supplies to your home or office. Our green machines help us take care of fire and water damage, sewer backups, mold, duct cleaning, and carpet cleaning. These bad boys help us get the job done. Whatever the emergency, we are there! No job to big or to small for SERVPRO of Rolla. Keep an eye out for these eye-catching vehicles and know that SERVPRO® of Rolla is Ready for whatever happens® to make it "Like it never even happened." Call us today for a  estimate, or any service you may need and you might get to see one of our green vehicles in action!

What should you do if your home or business is flooded?

10/9/2018 (Permalink)

Flooding

Do not take a flooded home or business as a lighthearted matter.  You should be very serious in your attempts to enter your home after it has been flooded.  Keep these in mind after a flood damage in the Phelps County and surrounding areas.

• Disconnect all the Electronics-these can start fires if left on
• Move anything not bolted to the ground-furniture and tables should be moved out
• Have a Restoration Company remove the water-Extraction of water helps with the drying process
• Get rid of moisture in the affected area-dehumidification will help keep the mold from growing
• Disinfect the home-part of the cleaning process is to disinfect the house before rebuilding.
• Dispose of waste responsibly-tearing out items from the home is naturally the case.  Remember to take into consideration items with asbestos or you could be fined for disposing of them incorrectly.

When in need call SERVPRO of Rolla, we are here to help 24/7.

573-368-5555

When Storms or Floods hit Rolla, SERVPRO is ready!

10/1/2018 (Permalink)

SERVPRO of Rolla specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.  A fast response lessons the damage, limits further damage, and reduces the restoration cost.

Our Resources to Handle Floods and Storms

When storms hit the Rolla and surrounding areas, we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage?  Call Us Today  SERVPRO of Rolla, (573-368-5555)

Be ready be prepared!

10/1/2018 (Permalink)

Be ready for whatever happens, Emergency Ready Profile

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business, and family. The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.” In the event of an emergency, the SERVPRO® Emergency READY Profile®  can help minimize business interruption by having an immediate plan of action  in place for your facility. The ERP is a comprehensive document containing  critical information about your business, including emergency contact information, shut-off valve locations, and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free  Ready Plan app to access this information at any time using your smartphone or tablet.The ERP establishes SERVPRO of Rolla as your disaster mitigation and restoration provider, giving you access to 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood.The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.  The ERP is a no-cost assessment; all it requires is  a little time, making it a great value that could save a lot of time in the future. Call SERVPRO of Rolla to establish your Emergency READY Profile® today.  SERVPRO of Rolla, 573-368-5555

Great Information to Know!

9/20/2018 (Permalink)

Did you know that washing machines are one of the most common source of water damage in the home or business?  Follow these steps to avoid washing machine leaks and overflows:

• Check sewer lines after a storm, before running a machine.
• Never overload a machine with to many items
• Replace the washing machine intake hose every 5 years.

Additional Tips:

Water travels quickly and sometimes it is naked to the eye knowing if something is affected.  It is always good to get a professional business out at your home, or business to check.  SERVPRO of Rolla has the proper professional equipment to make sure you did not miss any water and that no items are still wet.  *Make sure you shut off the source of water, turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.  All these tips can help you before help arrives.

SERVPRO of Rolla is here to help 24/7 no job is to big or small!

Could You Have a Mold Problem?

9/20/2018 (Permalink)

Have you ever had a water damage and thought maybe that you could take care of it yourself?  Even the smallest water damage can be a big deal.  You think you have taken care of it and in a couple of weeks you start seeing mold?  Even the smallest job can turn into the biggest one.  When in need of help, you can always count on SERVPRO of Rolla.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors.  This makes it impossible to remove all mold from a home or business.  Therefore, mold remediation reduces the mold spore count back to its natural or baseline level.  Some restoration businesses advertise "mold removal" and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors
• Mold spores are microscopic and float along in the air and my enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on clothing or a pet.
• Mold spores thrive on moisture.  Mold spores can quickly grow into colonies when exposed to water.  These colonies my produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed, otherwise the mold may return.
• Even higher than normal indoor humidity can support mold growth.  Keep indoor humidity below 45 percent.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

If you see signs of Mold, call SERVPRO of Rolla, 573-368-5555 we are here to help!

Unwanted Mold in Unoccupied Homes

9/19/2018 (Permalink)

Mold Growth in unoccupied home

In some cases homes are left over a period of time with no occupants to ensure the stability of the structure.  Some homeowners need to leave there home, and move away leaving their property to a management company or realtor. Mold can develop in homes due to many causes and here are a couple.

*Humidity in home being over 60 percent for period of time

*Plumbing or appliances could leak or break causing water intrusion with laps in time

In this unoccupied home, a water heater leaked over a period of time causing water intrusion with high humidity in the home, in turn causing mold growth.  SERVPRO of Rolla was called in to mitigate all areas of need.

SERVPRO of Rolla has the correct equipment and cleaning chemicals along with professional knowledge to assist in all of your mold mitigation and remediation needs.

Standing Water

9/19/2018 (Permalink)

Standing Water in Basement of Home

Standing water in any part of your home is always a cause for panic.  When water intrudes into your home causing panic and devastation, you need the very best professionals out there. That's why when you call SERVPRO of Rolla our team of professionals will be on your door step ready to help.  Weather you have a small water loss or a large water loss there is no job our technicians will back down from. 

SERVPRO of Rolla is a 24 hour emergency service professional always looking out for the best interest of our customers, and getting their home back to pre loss condition in a timely manner twenty four hours a day seven days a week.

Just call SERVPRO of Rolla 573-368-5555 and there will be a live member of our staff ready and willing to assist you in your time of need.

Restoring Your Phelps County Commercial Property After A Water Damage

9/18/2018 (Permalink)

Standing water in a storage room that was extracted by our team of trained technicians

Flooding and water damage events at all commercial properties in Phelps County are often complex with a number of issues that require a knowledgeable and flexible response. SERVPRO of Rolla was called and ready to help!  This water damage was a relatively small water damage that was a minimal expense.  A pipe fitting burst in this structure that required extraction of hard surfaces and carpeted areas.  Cove mold baseboards were removed to dry the walls and air movers and dehumidifiers were placed to dry out the structure. After all emergency mitigation was completed and drying equipment was placed, this structure only took 46.8 hours to be completely dry.  This business was back up and running in no time at all. 

Our technicians are trained to fully restore the damaged areas of all structures while keeping businesses informed of all progress being made.  We understand that every our spent cleaning up is a hour of lost revenue and productivity.

So when an emergency situation arises in your business, please call SERVPRO of Rolla for all your needs!

Water Damage at S&T

8/13/2018 (Permalink)

Desiccant all setup and running

Water emergencies don't wait for regular business hours and neither do we. We provide emergency water damage restoration services 24 hours a day, 7 days a week. When you call, we answer the phone-ready to help. We received a call from S&T at 5:15AM and had someone there at 6:15AM. S&T had a water damage. SERVPRO of Rolla called in SERVPRO Disaster Recovery Team , Team Wolfe to assist. This video walks you through the loss and shows the process of the drying. We had several air scrubbers, air movers and dehumidifier running. Team Wolfe also set up the desiccant they brought to help the drying process. Along the way, we will keep you informed on our progress with regular updates, and we'll always treat you and your family with respect. No disaster is too big. SERVPRO of Rolla is always here to help, 24/7.

We are always here to help

8/6/2018 (Permalink)

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That's why knowing the easiest ways to contact SERVPRO of Rolla is so important. Just go to www.SERVPROrolla.com on your mobile phone or call 573-368-5555 to get the team that's faster to any size disaster. We're a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire. So whether you're responsible for 1,000 square feet or 100,000 be ready for the worst with the very best: Your trusted, local SERVPRO of Rolla. You can call at anytime we are always here to help, 24/7.

September is National Preparedness Month!

8/2/2018 (Permalink)

You can never be to early to prepare for National Preparedness.

Did you know SERVPRO of Rolla does ERP for businesses? By developing a SERVPRO Emergency READY Profile (ERP) for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. If you are wanting to set up a time to for SERVPRO of Rolla to do an ERP please call us (573-368-5555) at anytime to do so. If you want more information on ERP please let us know and we can get your business some information. Its never to early or late to get an ERP set up for your business.

SERVPRO of Rolla is always here to help, 24/7.

Information on Hurricane Hazards

7/26/2018 (Permalink)

Hurricanes can be life-threatening as well as cause serious property damage. The National Weather Service lists the following as potential " hurricane hazards."

Storm surge is the abnormal rise of water generated by a storms winds. This hazard is historically the leading cause of hurricane related deaths in the United States. Storm surge and large battering waves can result in large loss of life and causes massive destruction along the coast. Storm surge can travel several miles inland, especially along bays, rivers and estuaries.

Flooding from heavy rains is the second leading cause of fatalities from land falling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated.

Winds from a hurricane can destroy buildings and manufactured homes. Signs, roofing material and other items left outside can become flying missiles during hurricanes.

Tornadoes can accompany landfilling tropical cyclones. These tornadoes typically occur in rain brands well away from the center of the storm.

Dangerous waves produced by a tropical cyclones strong winds can pose a significant hazard to coastal residents and mariners. There waves can cause deadly rip currents, significant beach erosion and damage to structures along the coastline, even when the storm is more than 1,000 miles offshore.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property and take steps to protect your home or business.

Foggers

7/24/2018 (Permalink)

Here are two types of foggers that SERVPRO uses.

Ultra Low Volume (ULV) Foggers

The ULV  will atomized liquid deodorizing agents, producing a fine mist that can easily  penetrate the site where  odor-causing residues may accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers

Thermal foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

SERVPRO of Rolla has the training and equipment to make it, Like it never even happened."

SERVPRO of Rolla is always here to help, 24/7.

Defense Against Mold Growth

7/23/2018 (Permalink)

Prompt mitigation is vital to avoid mold growth, which can be visible in as little as 24 to 48 hours under certain conditions.

*Keep the humidity between 30 to 60 percent

*Provide for proper drainage away from building foundations.

* Regularly inspect plumbing and appliances for leaks.

* Keep gutters and drains clear of debris.

* Inspect the roof, windows and other areas where water might enter the building and perform necessary maintenance.

* Respond to all water intrusions immediately.

* Contact SERVPRO of Rolla for assistance after a water damage or if you discover mold.

SERVPRO of Rolla has the right equipment and cleaning chemicals to help with any water damage and to prevent mold from starting. If you have a water damage you can call SERVPRO of Rolla at anytime. We are always here to help 24/7.

Did you know?

7/6/2018 (Permalink)

Check SERVPRO of Rolla out on the Better Business Bureau.

Did you know that SERVPRO of Rolla is on the Better Business Bureau? Here is a little history on what the BBB is about and when it started.

We would like to start off with that, SERVPRO of Rolla is rated A+ with the BBB, and has not received a single customer complaint within BBB's reporting period of 36 months.

The Better Business Bureau. founded in 1912, is an organization focused on advancing marketplace trust, consisting of 106 independently incorporated local BBB organizations in the United States and Canada, coordinated under the Council of Better Business Bureaus.

The BBB has a system based on a school A+ to F rating system. This system is always updated and you can always check out and see how SERVPRO of Rolla is doing. Scan the QR code and check SERVPRO of Rolla out.

Be an Informed Resource

7/3/2018 (Permalink)

Mold are found in every environment, and mold spores reproduce rapidly when moisture is present. An Institute of Medicine study found excessive dampness indoors encourages the growth of molds and other organisms, causing a public health problem. The EPA advised that the potential health concerns from molds are an important reason to prevent moisture problems leading to mold growth. It is especially important to clean up existing indoor mold growth to increase property appeal and retain its value. If a property has experienced a water intrusion , SERVPRO of Rolla can inspect the damage to see whether moisture has penetrated materials or is allowing mold growth.

If you see visible mold in your home or have any other concerns, call SERVPRO of Rolla. We are always here to help, 24/7.

Selling Your Home?

7/3/2018 (Permalink)

It is a face: A clean, fresh smelling home sells faster. Unfortunately, not all homes are maintained in the same way. Nearly all realtors are faced, at some point, with a difficult listing to show.

Veteran realtors encourage clients to keep their homes in top condition for very important reasons:

*Increased market value

* Reduced list to sale conversion times

* Enhanced reputation for quality listings and quick sales.

SERVPRO of Rolla offers a variety of services to help revive your listings to top show condition:

*Carpet, Upholstery, Drapery and Blind Cleaning

*Ceiling, Wall and Hard Floor Cleaning

*Deodorization

* Duct & HVAC Cleaning

* Mold Mitigation and Remediation

SERVPRO is more than just a Water and Fire Restoration company.

SERVPRO of Rolla is always here to help, 24/7.

"Like it never even happened"

SERVPRO Biohazard, Vandalism and Crime Scene Cleanup and Restoration Services

7/3/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO of Rolla offer fast, reliable biohazard and crime scene clean up and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Rolla is trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with necessary safety equipment and cleaning products, SERVPRO of Rolla help  turn a unsafe environments into clean, safe home and offices.  SERVPRO of Rolla can help with:

*Blood borne Pathogens

*Methamphetamine Labs

* Crime Scene Residues

* Arson

* Vandalism

* Sewage Backups

* Black Water Intrusions

* Mold Mitigation and Remediation

SERVPRO is always here to help, 24/7.

Lightning Safety Tips

7/2/2018 (Permalink)

Although lightning can strike anytime, the chance for lightning increases in the summer months. Stay safe with these basic tips.

*Have a lightning safety plan, and cancel/postpone outdoor activities if thunderstorms are expected.

* If you do get caught outside, avoid high ground, open spaces, and all metal objects including electric wires, etc. Seek shelter in a substantial building or a fully enclosed metal vehicle.

* If you are indoors, stay away from doors and windows. Do not use the telephone. Consider unplugging computers, power tools, & TV sets. Lightning may strike exterior electric/phone lines, inducing shocks to inside equipment.

Please make sure to be careful when lightning strikes, even if you think its far from you.

SERVPRO of Rolla is always here to help 24/7, even if you have any questions.  

Electrical Safety Tips

7/2/2018 (Permalink)

Electrical Safety Tips

* Replace or repair damaged or loose electrical cords.

* Avoid running extension cords across doorways or under carpets. Consider having additional outlets added by a qualified electrician so you do not have to use extension cords.

*Avoid overloading outlets. Plug only one high-wattage appliance into each receptacle outlet at a time.

* If outlets or switches feel war, frequent problems with blowing fuses or tripping circuits, or flicking or dimming lights, call a qualified electrician.

Always make sure that you follow the electrical safety tips. You never want your electrical cord to short out or over heat could result into starting a fire in your home or place of business.

SERVPRO of Rolla is always here to help, 24/7.

"Like it never even happened."  

Emergency Water Damage Tips

7/2/2018 (Permalink)

* Shut off the water source if possible or contact a qualified party to stop the water source.

*Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.

*Remove as much excess water as possible by mopping and blotting.

* Place aluminum foil or wood blocks between furniture legs and wet carpeting.

*Move any paintings, art objects, computers, documents, and other sensitive valuable to a dry place.

* Don't enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.

* Don't use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.

* Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

If you would like more information SERVPRO of Rolla is here to help, 24/7.

Generator Safety

7/2/2018 (Permalink)

If you have a generator on hand for power outages during severe weather, follow the safety tips below form the American Red Cross:

* Never use a generator, grill, camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.

* To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Do not touch the generator with wet hands.

* Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO cant be seen or smelled, it can rapidly led to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.

* Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulation carbon monoxide.

EXTREME HEAT

6/19/2018 (Permalink)

A summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, elderly, sick, and overweight. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect.

According to the EPA, " the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90F hotter that the air, while shaded or moist surface-often in more rural surrounding-remain close to air temperatures." These surface heat islands are stronger during the day when the sin is shining, while the atmospheric heat islands are more likely after sunset " due to the slow release of heat from urban infrastructure."

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake.

If you must go outside, ear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; and fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life- threatening. Sings of heat stroke are a high body temperatures (103+), rapid and strong pulse, and possible unconsciousness. If you think someone has a heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths or a bath. Do no give a person with heat stroke fluids, and treat the situation as a serious medical emergency (CDC).

If you lice in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature fell 15 degrees hotter.

Extreme heat is a serious danger. For more information and preparation and prevention, visit ready.gov or cdc.gov.

Firework Safety

6/19/2018 (Permalink)

It's fireworks season!

According to the national Fire Protection Association (NFPA), an average of 18,500 fires are started every year by fireworks. This includes 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires. "These fires caused an average of three deaths, 40 civilian injuries, and an average of $43 million in direct property damages," says the NFPA.

Do you thin sparklers are the safe way to go? Nope: they account for about a fourth of emergency room fireworks injuries.

Stay safe this summer by paying close attention to children at fireworks events, and avoiding the use of consumer fireworks. Please make sure you are careful with any kind of fireworks. Safety is a big deal when using fireworks.

Category of Water

6/18/2018 (Permalink)

Did you know there are different categories of water?

Category 1 - Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. Examples of Category 1 water sources can include, but are not limited to: broken water supply line; tub or sink overflows with no contaminants; appliance malfunctions involving water-supply lines; melting ice or snow; falling rainwater; broken toilet tanks., and toilet bowls that do not contain contaminants or additives.

Category 2- Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. Category 2 water can contain potentially usage levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Examples of category 2 water can include, but are not limited to: discharge from dishwashers or washing machine; overflows from washing machines; overflows from toilet bowls on the room side of the trap with some urine but no feces; seepage due to hydrostatic pressure; broken aquarium and punctured water beds.

Category 3- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples of Category 3 water can include, but are not limited to: sewage; waste line backflows that originate from beyond any trap regardless of visible content or color; all forms of flooding from seawater; rising water from rivers or streams; and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms, or other weather-related events. Category 3 water can carry trace level of regulated or hazardous materials.

Mold Spores Are In The Air

4/19/2018 (Permalink)

Did you know that mold spores naturally occur almost everywhere, both outdoors and indoors? This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to it natural or baseline level.

*Mold is present almost everywhere, indoors and outdoors.

* Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors o your clothing or a pet.

*Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. There colonies may produce allergens and irritants.

*Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

*Mold often produces a strong, musty odor an can lead you to possible mold problem areas.

*Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

SERVPRO of Rolla is specialized in training, equipment, and expertise to remediate your mold infestation.

If you See Signs of Mold, don't hesitate and give SERVPRO of Rolla a call, 573-368-5555.

"Like it never even happened."

What to Do and What Not to Do

4/19/2018 (Permalink)

If you see visible mold, do NOT disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscope mold spores with become airborne and can circulate inside your home.

What to Do:

*Stay out of the affected areas.

*Turn off the HVAC system and fans.

*Contact SERVPRO of Rolla for mold remediation services.

What NOT to Do:

*Don't touch or disturb the mold.

*Don't blow air across any surface with visible or suspected mold growth.

*Don't attempt to dry the area yourself.

* Don't spray bleach or other disinfectants on the mold.

***Here are some helpful tips if you see signs of mold in your home.

SERVPRO of Rolla is here to help, 24/7.

Continuing Education Classes

4/11/2018 (Permalink)

Our Missouri State Director, Richard teaching the CE Class

Continuing Education Classes

SERVPRO of Rolla offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

• Water Damage Restoration
• Fire Damage Restoration
• Understanding Mold in the Restoration Industry
• Restorative Drying for Loss Control
• Mitigation Awareness Response Seminar (non-credit course)

SERVPRO of Rolla offers Continuing Education Classes twice a year at no cost, free lunch, and informational pamphlets. We will send out a notice to the agents office and put our notice online about two months ahead of time. Anyone is welcomed to attend the Continuing Education Classes.  Our Missouri State Director, Richard will tech the class and will provide you with so much knowledge of mitigation.

Lightning Safety Tips

3/22/2018 (Permalink)

Although lightning can strike anytime, the chance for lightning increases in the summer months. Stay safe with these basic tips.

* Have a lightning safety plan, and cancel postpone outdoor activities if thunderstorms are expected.

*If you do get caught outside, avoid high grounds, open spaces, and all metal objects including eclectic wires, fences, etc. Seek shelter in a substantial building or a fully enclosed metal vehicle.

* If you are indoors, stay away from doors and windows. Do not use the telephone. Consider unplugging computers, power tools, & TV sets. Lightning may strike exterior electric/phone lines, inducing shocks to inside equipment.

There were a few safety tips for you. Please be safe when you see lightning in the sky, it can strike you at any time.

Bloodborne Pathogens Training

3/8/2018 (Permalink)

SERVPRO of Rolla does a training every year on Bloodborne Pathogens. Here is a little knowledge and information for you.

Bloodborne Pathogens are bacteria, viruses or diseases that are transmitted by contact with human blood and other potentially infectious materials (such as semen, vaginal secretions, amniotic fluid, etc.) from infected person to another person. Hepatitis B, Hepatitis C, and Human Immune-deficiency Virus (HIV) are three of the most widely known bloodborne pathogens.

Urine, feces, vomitus, and saliva are not known to transmit bloodborne pathogens unless they contain visible blood.

You cannot tell by looking at someone if he/she is infected; therefore all employees should be trained on how to safely clean up a spill of potentially infectious materials using "Universal Precautions", which treat all bodily fluids as if they were infectious. Doing so ensures that no one is exposed during clean-up.

Unless you have attended a Bloodborne Pathogens Training class, DO NOT touch or attempt to clean-up:

* Human Blood

* Used Condoms

* Needles and Syringes

* Any bodily fluid mixed with visible blood.

Please never try to clean up or take care of any Bloodborne Pathogens unless you are properly trained. SERVPRO of Rolla is properly rained and has the right PPE to do the job. SERVPRO is here 24/7, (573) 368-5555.

 "Liked it never even happened"

Carbon Monoxide: A Silent Cold-Weather Killer

2/23/2018 (Permalink)

Just a little information on carbon monoxide. Carbon monoxide is a gas you can not see, taste, or smell. According to ready.gov, an average of 430 Americans die each year from unintentional carbon monoxide(CO) poisoning. Oftentimes, it is the result of faulty, improperly used, or vented consumer products like furnaces, ranges, water heaters, room heaters, and engine-powered equipment, such as portable generators.

However, there are precautions you can take to help protect yourself, your family, and your employees from deadly CO fumes.

Reduce the chance of CO exposure in your workplace by performing regular maintenance on equipment and appliances that can produce CO. Install carbon monoxide detectors on every level of the home, including outside of all bedrooms.

For addition CO safety information, visit usfa.fema.gov or osha.gov.

A frozen pipe at the Hotel

2/13/2018 (Permalink)

SERVPRO of Rolla drying equipment placed for drying out the executive center

A frozen busted pipe caused this hotel in St. Robert, MO to flood. This before picture shows the mess left behind. SERVPRO of Rolla was called in to clean up  the aftermath! The hotel did not stop operating and needed us to keep it going as smoothly as possible for their customers. SERVPRO had to work around customers and hotel workers coming in and out, just like it was a normal day. A big potion of the hotel was affected and need a quick respond and quick turn around with little removal. The picture below shows SERVPRO'S equipment placed and the right drying system set up for dry out. After everything was completely dried out SERVPRO came back in and cleaned all the carpet. The owner was thrilled!

SERVPRO of Rolla is always here to help, 24/7.

House Fire

2/13/2018 (Permalink)

Picture of the basement after the fire

A electrical fire caused this house in Bunker, MO to catch fire and leave the homeowners with little left of their belongings. This before picture show the mess left behind and the extent of all the damage the fire did. SERVPRO of Rolla was called in to clean up the aftermath! SERVPRO of Rolla did a complete pack out of any salvageable items and a pack out of all non salvageable items with keeping a photo and a inventory list of everything. The owners didn't think anything was salvageable and was thrilled to find out some of their belongings were salvageable.

SERVPRO of Rolla uses assured packout to keep inventory of everything so at the end the customer will received a list as well. SERVPRO of Rolla is always here to help, 24/7

The Science of Drying

2/1/2018 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. SERVPRO of Rolla technicians are all certified in water, so what that being said they know the science behind the process of drying. If your property or business suffers a water damage, SERVPRO of Rolla will...

Here is some helpful tips and some facts about drying...

*Inspect the building/structure to detect every component that is wet, to help prevent secondary damage from happening.

* Measure how much moisture is in wet materials and monitor whether the materials are drying properly.

* Speed up Mother Nature by using professional drying equipment.

You ask what does, "speed up Mother Nature" mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. For this reason, SERVPRO has been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.

Winter Weather

12/18/2017 (Permalink)

When living in Missouri you never know what your going to get. Weather changes so much in Missouri you can have all four seasons in one week. Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.  *A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. **Here are some tips to prevent pipes from freezing.

*Be sure to completely drain water from the swimming pool and sprinkler lines, as well as outside hoses.

*Open kitchen cabinets to let warm air near the plumbing.

*When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.

*Keep your heat set to the same temperature both day and night.

SERVPRO of Rolla is always here to help, 24/7

What to look for after the storm

10/30/2017 (Permalink)

Its good to check your property even if you do not suspect damage. This can help prevent more problems later on and determine if you need to make an insurance claim.

Exteriors

Siding, stucco and brick are all durable but they can suffer storm damage. You need to check for:

*Cracking, chipping or ding and dents on siding.

*Holes in stucco

*Damaged brick and tuck pointing

*Detach or damaged trim, gutters and etc.

Roof

*Holes in the roof

*Spilt Seams

*Missing Shingles

*Leaks in roof or ceiling

You can always count on SERVPRO of Rolla to respond immediately to your flood and storm damage property. SERVPRO of Rolla has specialized equipment and knowledge to restore your home or business back to pre-storm condition. We are always here to help, 24/7

Act Fast -Storm Damage Timeline

10/30/2017 (Permalink)

Within Minutes

*Water quickly spreads throughout your property, saturating everything in its path.

*Water is absorbed into walls, floors, upholstery, and your belongings.

*Furniture finished may bleed, causing permanent staining on carpets, floors and etc

*Doors, furniture, books and other papers start to swell and warp.

Hours 1-24

*Drywall will begin to swell and crumble

*Metal surface begin to tarnish

*Furniture (doors) begin to swell and crack

*A musty odor appears

48 Hours to 1 Week

*Mold and mildew may grow and spread

*Doors, windows, and studs swell and warp

*Metal begins to rust and corrode.

*Furniture warps and shows signs of mold

*Wood flooring swells and buckles

*Serious biohazard contamination is possible

It is so important to act quickly on a storm/water loss. Your first 24 hours are the most important hours. SERVPRO of Rolla has the right drying out equipment and knowledge to get your home or business back to pre loss storm/water conditions. Don't hesitate to call us at anytime. SERVPRO of Rolla is here to help 24/7. 

 "Like it never even happened."

Why SERVPRO?

10/23/2017 (Permalink)

Having a water damage is not just removing standing water from the home or business. There are several things to look for and several things that needs to be checked. Example: A customer had a water pipe that froze in the crawl space above, flooding the floor and into the air vents. He had another company come in and clean up. When the furnace would kick on, he would start coughing. He thought when the other company took out the water and dried the air vents, that they would be clean. He was wrong. He called SERVPRO in to clean out the air ducts. SERVPRO showed the customer the dirt that was removed from his air vents, which consisted of carpet, weave, dried mud, grit, insulation paper, and lots of dust! You can always count on SERVPRO of Rolla to start and finish a job the right way and make sure your home or business is done correctly. SERVPRO of Rolla is here 24/7 and always here to help!

Who to call when you have a water damage?

10/17/2017 (Permalink)

Leaks from piping, roofs and other water sources can cause water damages that can go unnoticed for weeks, even months. Attempting to clean up water from a leak can lead to further damage and contamination if not handled properly.  SERVPRO of Rolla is trained and are equipped with a full line of cleanup and restoration services to handle water damage caused by leaks and excessive moisture. SERVPRO of Rolla is available 24 hours a day, 365 days a year and is always ready to help. SERVPRO of Rolla can and will help you protect your business and property from further damage and get you back to normal business functions. SERVPRO of Rolla has a Service Response Guidelines we follow.

 * Within one hour from notice of loss, SERVPRO of Rolla will contact you to arrange for service.

 * Within four hours of loss notification, SERVPRO of Rolla will be on-site to start mitigation services.

 * Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

 So, before you risk doing further damage by attempting to clean up the water yourself, call SERVPRO of Rolla to help. We are here 24/7!

 "Like it never even happened."

Smoke/Soot Damage

10/13/2017 (Permalink)

When a house or business has a fire you think of major damage and can see where the damage is. Well, in some cases you can't see where soot is. SERVPRO of Rolla uses test sponges to wipe surfaces in parts of the home and business to see if you have any soot anywhere. Just because you don't see if doesn't mean its not there. At any time you have a fire you need to get everything tested so you don't miss anything, SERVPRO of Rolla is always here to help and ready to test any part of your home or business. SERVPRO of Rolla is here 24/7 and ready to help. You can call at anytime 573-368-5555.

 "Like it never even happened."

Fire Damage

10/13/2017 (Permalink)

Did you know that a Hydroxyl is used to eliminate smoke odors on countless things. Hydroxyl are so reactive and powerful. After you have a fire in your home or business and it has been cleaned professionally sometimes you can still have a smoke odor in your home or business. SERVPRO of Rolla has special chemicals and equipment to make sure your house is free of smoke odor. Hydroxyl is one of them, fogging, ozone and may more. SERVPRO of Rolla is always here to help, 24/7, we have the right chemicals, pack out system, and equipment to get your home or business back to pre loss condition.

SERVPRO of Rolla 573-368-5555 you can always count on us!

 "Like it never even happened."

Did you know?

10/12/2017 (Permalink)

Did you know according to the National Fire Protection Association, its estimated that some 370,000 home fires occur each year, costing close to $7 billion in total property damage. In many of these fires, however, the fire starts and is contained in a certain area of a home or business. Even though containment eliminates the necessity for complete demolition and reconstruction, it is still necessary for proper cleaning of soot and smoke to commence, in order to restore your business or home to preloss conditions. Fires are extremely dangerous, leaving you with nothing. Always remember to check your smoke alarms to make sure they are working properly. In a business you need to make sure you check all the outlets, make sure you don't have too much running into one outlet, there are so many different ways to avoid a fire, but so many ways we don't know what to look for that's when you make sure you have a fire marshal check your commercial building often.

SERVPRO of Rolla is always here to help, 24/7!

Taking Precautions for Mold

10/10/2017 (Permalink)

SERVPRO of Rolla handles water damages every day and know the prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/ or exposure to molds may present health concerns for some people.

If you have a ongoing moisture problem in the building, it is important to be alert for:

 * The presence of visible mold

 * Strong musty odors which may indicate mold is present.

 * Any evidence of past moisture problems that might have caused undetected mold growth.

 * Excessive humidity.

 These conditions may require the expertise of a qualified Indoor Air Quality/ Environmental Professional to inspect the building for mold growth and water damage problems. 

SERVPRO of Rolla is always here to help, 24/7!

Undiscovered Leaks

10/9/2017 (Permalink)

Undiscovered leaks and moisture build-up can cause damage to the floors, walls and ceilings of our business, leading to soft dry wall, stained ceiling tiles and other more serious problems. Leaks from piping, roofs and other water sources can cause water damage that can go unnoticed for weeks, even months. Attempting to clean up water leak can lead to further damage and contamination if not handled property. Here is some MAINTENANCE TIPS:

*Inspect ceiling tiles regularly for discoloration or leaks. This could be a sign of leak in the HVAC unit or piping.

* Check waterlines in coffee makers, refrigerators and water filtration systems for kinks or leak, annually.

* Remove standing water with a mop and seek professional assistance for complete drying and restoration.

SERVPRO of Rolla is always here to help 24/7!

Unexpected Weather

10/3/2017 (Permalink)

Disaster can happen at any time and its the most divesting thing ever. SERVPRO of Rolla can give you some tips on what you can do before help arrives.

* You can place aluminum foil or wood blocks between furniture legs and carpeting.

* Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

* Use wooden clothespins to keep furniture skirting off damp floors.

* Hang draperies with coated hangers to avoid contact with wet carpeting floors.

* Hang furs and leather goods to dry separately at room temperature.

Remember SERVPRO of Rolla is always here to help, 24/7 no matter what kind of disaster it is. No job is too big. 

 "Like it never even happened"

Undiscovered Leaks

9/18/2017 (Permalink)

"Undiscovered leaks don't just damage they can damage your bottom line."

SERVPRO of Rolla has Thermal Imaging equipment that can detect even the smallest amount of moisture in a home. After locating the water damage, SERVPRO of Rolla is trained in water extraction and drying to help get you back in business. SERVPRO of Rolla can help you protect your business or home from further damage due to water. Undiscovered leaks and moisture build-up can cause damage to the floors, walls and ceiling of your business or home, leading to soft dry wall, stained ceiling tiles and other more serious problems. Although the damage may go unnoticed for an extended period of time, timely and proper clean is vital to the restoration of your property and equipment. Even the smallest water damage can do the most damage, don't take the chance of missing something call SERVPRO of Rolla to come and help we are here 24/7! We are always here to help!

Water Damage Response Tips for Property Owners

9/18/2017 (Permalink)

Did you know even small water damage have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The two primary components of a proper water restoration are : 1) fast action; and 2) thorough drying.

Here are some Tips:

* Identify the source of water and take immediate steps to stop further intrusion.

*Remove as much excess water as possible by mopping and blotting.

*Wipe excess water from wood furniture after removal of lamps and other table top items.

*Remove and prop wet upholstery and cushion for even drying

*Place aluminum foil or wood blocks between furniture legs and carpet

*Remove Oriental rugs or other colored rugs from wet wall-to-wall carpet.

*Do not leave books, magazines or other colored items on wet carpets or floors.

* Avoid the use of all electrically-powered devices while standing on wet carpets or floors.

 Call SERVPRO of Rolla at anytime to make sure everything is done right with no further damage.

 "Like it never even happened"  

Water Heater Maintenance Tips

9/18/2017 (Permalink)

Did you know one out of every ten water incidents in a home is caused by a water heater or washing machine. Here are some Water Heater Maintenance Tips

* Before doing any maintenance on your water hater, shut off the power at the service panel.

* Once every three months, drain one gallon of water from the tank. If you have hard water, do this every month to reduce sediment collecting in the bottom of the tank.

* Once every two years, have your water heater inspected by a service technician.

* One every five years, have a service technician replace the anode rod.

SERVPRO of Rolla is always here to help, 24/7. You can visit our website or call at anytime 573-368-5555.

"Like it never even happened"

Mold and Understanding

9/15/2017 (Permalink)

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business.  Some restoration businesses advertise "mold removal" and even guarantee to remove all mold, which is a fallacy.  Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air, and my enter your home through windows, doors, or AC/heating systems or even get a ride indoors on your clothing or on a pet.
• Before mold remediation can begin, any sources of water or moisture must be addressed.  Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead your to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth.  Keep indoor humidity below 45 percent.

Phelps County Residents: Follow These Mold Safety Tips if You Suspect Mold

9/15/2017 (Permalink)

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and all fans.
• Contact SERVPRO of Rolla for mold remediation services.

What Not to Do:

• Don't touch or disturb the mold.
• Don't blow air across any surfaces with visible or suspected mold growth.
• Don't attempt to dry the area yourself.
• Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Rolla specializes in mold cleanup and restoration, in fact, it is a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call us Today-573-368-5555

Fire and Smoke Damages

9/14/2017 (Permalink)

When you have a fire in your home the first thought is to start cleaning up yourself. Washing clothes, shampooing carpet or upholstered furniture, attempt to clean appliances and ect. Here are some tips on you should not:

 DON'T

* Attempt to wash any walls or painted surface

* Attempt to shampoo carpet or upholstered furniture.

* Attempt to clean any electrical appliance (TV sets, radio, VCR, DVD players, ect) that may have been close to fire, heat or water.

* Consume any food or beverage that may have been stored close to fire, heat or water.

* Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary changes.  

* Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Fire/Smoke damage can be naked to the eye and sometimes you don't know how extent the damage is. SERVPRO of Rolla will give you the right direction to take, the proper information and guide you through the whole process. SERVPRO of Rolla is here 24/7 call at anytime 573-368-5555

                  " Like it never even happened"

Storm Damage, Salem, MO

9/14/2017 (Permalink)

Picture before showing the damage

During the spring of this year Missouri had some pretty harsh weather. At the end of March Salem, MO was hit pretty hard with a tornado in the area that did a lot of damage to homes, tress, business and etc.  The tornado caused this specific house a lot of damage to the inside and outside of the house with busting the windows out leaving glass throughout the home and tress down in the yard, and insulation all over the screen in patio. SERVPRO of Rolla was called in to clean up the aftermath! SERVPRO of Rolla had to make sure the home was safe for the owners to return and make sure all the little pieces of glass was removed, it was a challenge but a challenge we accepted and won! The owners were thrilled with the outcome. No job is to messy or big! SERVPRO of Rolla is always here to help 24/7!

Flooded House in Salem, MO

9/14/2017 (Permalink)

This is a flooded laundry room caused by storms and heavy rain

A down pour and storms for several days caused this house to flood in Salem, MO. This picture shows the water standing in the home and affecting contents, walls and floors. SERVPRO of Rolla was called in to clean up the aftermath! Flooding can be so devastating to a home owner, business owner, etc. Water can travel fast with destroying things it comes in contact with. This house was up for sale and the home owner was upset that the entire house was affect with standing water, some parts more than others. SERVPRO of Rolla assured her that we would get her house back and dried out. SERVPRO of Rolla had to extract a lot of water from carpeted and hard surface areas. After extracting and setting air movers and dehumidification the house was dried and the home owner was more than pleased with the outcome. She trusted and let SERVPRO of Rolla do the work that needed to be done. No disaster is to big. SERVPRO of Rolla is here anytime, 24/7

Prevention of Mold

9/14/2017 (Permalink)

If you would like to prevent mold from happening, there are things that you can do to help.

*Keep the building and furnishings dry.

*When things get wet, make sure that they are dried quickly. (within 24-48 hours).

*Perform routine maintenance, cleaning, and repairs.

The key to mold prevention is moisture control.  Water entry into buildings or crawl spaces should be controlled.  If water enters a building through a leaking roof or because of a flood or accident, it should be removed immediately and all affected areas should be dried out.

Make sure to look in hidden areas.  Special attention should be given to areas that do not stand out and that might have gotten wet.  Areas frequently overlooked and not dried carefully include:

Behind walls-Ceilings-Crawl spaces-Attics

In general, all wet areas should be completely dried within 48 hours to prevent mold from growing. 

Storm Damage Edgar Springs, MO.

9/14/2017 (Permalink)

The before picture shows where the roof was damaged and you can see outside from the inside of the home.

A storm that caused sever damage to the roof of the home causing the ceiling to collapse and roof to leak  in Edgar Springs, MO. This before picture shows the mess left behind after the home owner removed some of the insulation from the floor. SERVPRO of Rolla was called in to clean up the aftermath! SERVPRO of Rolla was instructed to tarp the roof so no further damage would happen and do water restoration. The customer was so pleased that SERVPRO of Rolla tarp the roof for them and had their house clean up so no more damage could be done. Their home was completed in just 4 days and they were ready to move back in and start putting everything back. SERVPRO of Rolla is always here to help, 24/7

From the Ordinary to the Unhealthy

9/14/2017 (Permalink)

Fungi and mold naturally occur in our environment.  In fact, over 100,00 kinds of fungi have been identified.

Fungi produce some very useful results.  Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages.  The unique flavor of blue cheese is a result of mold.  An edible mushroom is imply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum).

Even though some forms of mold can add value to our lives, other forms can be harmful.  Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.

Unhealthy

Intrusion of water into your home or business can result in mold growth.  Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control.  When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  Some amount of mold spores are normally present in most environments.  If the humidity and moisture levels in a water damaged environment are not promptly returned to normal, mold spores may grow and multiply.  Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish.  Excessive mold growth can lead to indoor environmental conditions that pose a heath threat.

Address water damage, plumbing issues, crawlspace intrusions, and all other sources of moisture with high humidity regularly.

Fire in Warehouse Rolla, MO

9/11/2017 (Permalink)

This photo shows shoot everywhere from the floor to the ceiling

A 18 wheeler caught fire and burned up in the warehouse in Rolla, MO. This before picture shows the damage the fire did, leaving soot everywhere, and doing some damage to the building. SERVPRO of Rolla was called in to clean up the aftermath! This warehouse need to be cleaned and soda blasted. The warehouse was for 18 wheelers to get there trucks looked at and fixed it couldn't be down for a long period of time. There was a lot of personal tools, paperwork, and equipment that needed to be cleaned and ready to use. SERVPRO of Rolla had the right equipment, and chemicals to get this job done and ready for business. No job is too big! SERVPRO of Rolla is always here to help 24/7! 

Fire at the College Rolla, MO

9/11/2017 (Permalink)

This picture is the desiccant dehumidification in action.

A cooling tower that had been shut down but power was still to it that caused this college to catch fire. There was not only fire damage, but water damage due to the local fire department putting the fire out. S&T College was out of session for winter break but the college kids were coming back in 3 weeks and needed a quick turn around so they could get back into that part of the building for class. SERVPRO of Rolla was called in to clean up the aftermath! There was a lot of damage, several levels affected, class rooms and offices affected. SERVPRO of Rolla called in the Disaster Recovery Team, Team Wolfe to come in and help. Team Wolfe was here right away and was ready to tackle this project, bringing in specialty equipment, which included the desiccant dehumidifier. The help from Team Wolfe was great and the turn around time was even better. College students were ready to begin class in just 3 weeks.

 "Like it never even happened"  

House Fire Rolla, MO

9/11/2017 (Permalink)

This picture shows the extent of the fire in the kitchen

A electrical fire in the kitchen caused this Rolla house to catch fire. This picture before shows how extensive this fire was and the damage that was caused to the home. The fire was put out by the local fire department causing water damage to. SERVPRO of Rolla was call in to clean up the aftermath!  There was a lot of damage to the outside/ inside of the home and to the belongings in the home. SERVPRO of Rolla used the pack out system to keep track of the customers belongings which keeps a salvage and non salvage list for the customer. The house needed to be completely gutted. The customer homeschooled his children so they needed certain contents clean in a rush so they could begin school. SERVPRO of Rolla made sure that would happen. The customer was please with the outcome of how quick SERVPRO of Rolla was.

Flood Church in Salem, MO

9/8/2017 (Permalink)

This photo shows the damage the tornado did to the outside of the building.

In May of 2017 Salem MO was hit with a tornado causing damage to trees, homes, buildings and businesses. The tornado casued this church in Salem to flood and did damage to the building. This picture shows the damage this tornado had on this church. SERVPRO of Rolla was called to clean up the aftermath. There were several rooms affected and they needed a quick turn around so they could have service the following Sunday. There was specialty equipment used, extraction and demo to complete this project. There members of the church were very impressed with the turn around time and how quickly we got it done. SERVPRO of Rolla is here to help anytime, 24/7. No disaster is too big.

 "Like it never even happened"

Fire Damage in Rolla, MO

9/8/2017 (Permalink)

This picture shows the before damage

A light fixture that had a malfunction caused it to catch the insulation on fire and causing the facility to smoke up. This is a Health Care Facility located in Rolla, MO. This before picture shows the mess left behind. SERVPRO of Rolla was called in to clean up the aftermath! Knowing that this was a Heath Care Facility SERVPRO had to follow very strict instructions. SERVPRO used specialty equipment, including hydroxyl generators. The Heath Care Facility needed to be up and running with a safe environment  within a couple of days. SERVPRO of Rolla had the facility clean and ready for operation in 3 days. The owner was thrilled with how clean and quickly the job was done. 

Some Information: A Hydroxyl Generator is used whenever odors are present, germs are in the air, or you want to clean and purify the air.

A Disaster is Never to Big

8/31/2017 (Permalink)

SERVPRO of Rolla can help during National Preparedness Month.

September serves as National Preparedness Month (NPM) in an effort to remind and educate the public on being prepared for disasters that could affect our everyday lives.  We know Mother Nature can be brutal at anytime with many types of disasters including tornadoes, flooding, wildfires, hurricanes, ice storms, and many more.

SERVPRO of Rolla wants you to know what precaution to take to help prepare for any disasters Mother Nature has in mind. Every situation is different and so is every disaster. We never want any families to go through a disaster, so we want to try and prepare you as much as possible and be as ready as you can. Please visit the link below.

*For more information on disaster preparedness, visit www.ready.gov. SERVPRO of Rolla is here at any time to help, 24/7.

Time Is A Precious Commodity

8/22/2017 (Permalink)

When you need it done right and done fast, call SERVPRO of Rolla for all your commercial cleaning needs.  Did you know when you hire SERVPRO of Rolla for maintenance cleaning, you get around-the-clock restoration services built with you in mind? Quality cleaning and quick response-That's the SERVPRO way.

Cant figure out how to get the job done? Call SERVPRO of Rolla for all your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility, you need fast response and the expertise to get the job done right, ensuring your business can get back into operation as quickly as possible. Through it all, you expect the most reliable information and the very best service at a fair price.

SERVPRO of Rolla are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. SERVPRO of Rolla can provide

* Over 45 years of experience as a leading fire and water cleanup and restoration provider.

* A SERVPRO Franchise is nearby-more than 1,700 Franchise nationwide.

* More locations for faster responses. A uniformed technician will arrive on-site usually within four hours of notification.

* Quick response time to help ensure the damage is contained and the restoration process begins promptly.

* Large loss capabilities-no fire or water damage is too big.

Bloodborne Pathogens, Methamphetamine Laabs, Crime Scene Residues

7/25/2017 (Permalink)

After a Methamphetamine Lab blew up. SERVPRO of Rolla was there to clean up.

Bloodborne Pathogens

SERVPRO of Rolla remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained technicians thoroughly clean, disinfect and deodorize the structure.  

Methamphetamine Labs

Many of the chemicals ued in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of Rolla follows federal and state guidelines to properly clean all surfaces.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Rolla can clean and restore your property and contents.

Please never try to attempt to clean up any of these with out professional help. You always want to have the right protection, equipment and chemicals.  

SERVPRO of Rolla is 24/7 and always here to help!

Arson and Vandalism

7/25/2017 (Permalink)

SERVPRO of Rolla are recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO of Rolla  also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste. SERVPRO of Rolla is here to help 24/7

Vandalism Damage Do's and Don'ts

DO:

*Hose or wash egg or other residue damage from building exterior as soon as possible.

* Carefully vaccum glass particles from carpets and upholstery.

* Save containers revealing the ingredients of products used in vandalism damage.

* Record all damage and photograph when possible.

DON't:

* Attempt to remove ink, paint, or cosmetic stains.

* Operate damaged lamps or appliances.

* Discard broken or damaged pieces from porcelain, furniture or other contents that may be used for repair.

SERVPRO of Rolla 573-368-5555

Sewage Backup -Waynesville, MO

7/25/2017 (Permalink)

This was a sewage back up that SERVPRO of Rolla was called to clean up.

Sewage backups and black water intrusions are more than nasty, smelly deposits-these damages also introduce harmful microorganisms into a structure. SERVPRO of Rolla professionals remove the sewage, contaminants and moisture, disinfecting as they clean. SERVPRO of Rolla will help to ensure the structure is properly cleaned, disinfected and deodorized.

When it comes to a sewage backup there are so many risk  you can take if you don't have the  proper protection on. You never know what is lurking in the sewage, anything from solids, bacteria and more. SERVPRO of Rolla is prepared and has the right equipment to get it cleaned up and back to a safe environment. Don't risk it, call SERVPRO of Rolla to help!

            "Like it never even happened"

Fire Tips for Homeowners

7/20/2017 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Rolla can help prevent fire damage from creating long-term problems. SERVPRO of Rolla provide timely response with mitigation service ranging from fire, smoke and soot removal to contents claims inventory and document restoration. Theses services help ensure your property, belongings and memories are restored to preloss condition when possible.

SERVPRO of Rolla are available 24-hours a day, 365 days a year to help your regain control quickly.

• What You Can Do Until Help Arrives

* Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.

* Place clean towels or old linens on rugs and high traffic areas and upholstery.

* Coat chrome faucets, trim and appliances with petroleum jelly or oil.

* Place aluminum foil or wood blocks between furniture legs and wet carpet.

* Do not wash any walls or painted surfaces.

* Do not shampoo carpet or upholstery.

* Do not clean any electrical equipment.

* Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

Are your air ducts dirty?

7/20/2017 (Permalink)

Air ducts before SERVPRO cleaned them.

Sweeping Away Years of Dust and Dirt-Helping Reduce Potential for Damage and Health Risks

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.

A routine part of SERVPRO of Rolla service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.

The SERVPRO Proven Duct Cleaning System is Cost Efficient

Unlike the majority of duct cleaning services, SERVPRO of Rolla uses a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

The SERVPRO Duct Cleaning Process

 * The process begins by using patented equipment including a roto-scraper, which automatically adapts to the ducts shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

* Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.

* Air is filtered through a HEPA filtration system, removing 99.97 percent of particles in the airstream. HEPA filters capture debris and keep the environment clean.

* As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

* Filters will either be cleaned or replaced to remove odor and dirt.

Home Fire Safety Tips

7/18/2017 (Permalink)

Preparing a meal for company? Don't leave your kitchen unattended while entertaining your guest. Always stay in the kitchen when frying, grilling or using an open flame.

 If you have a fire here are some DO:

 * Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.

* Keep hands clean. Soot on hand can further soil upholstery, walls and woodwork.

* Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.

* If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.

Most importantly make sure your family and family pets are safe and out of the house.

 You can call SERVPRO of Rolla we are always here to help 24/7!

Did you know?

7/18/2017 (Permalink)

Did you know, washing machines are one of the most common source of water damage in the home? Follow these steps to avoid washing machine leaks:

 * Never overload a machine

 * Replace the washing machine intake hose every 5 years.

 *Check sewer lines after a storm, before running a machine.

 More Tips:

Water travels quickly and sometimes it is naked to the eye knowing if something is affected. Its always good to get a professional business out at your home, business, and etc. to check. SERVPRO of Rolla has the proper equipment to make sure you didn't miss anything and that nothing is still wet. *Make sure you shut off the source of water, turn off circuit breakers for wet area of the building, when access to the power distribution panel is safe from electrical shock.  All these tips can help you before help arrives. SERVPRO of Rolla is here to help 24/7 no job is too big.

Flooding

7/17/2017 (Permalink)

After demo of gutting of a flood house.

At the end of April 2017, Missouri had a lot of rain fall in little period of time causing, river, lakes, streets to flood, forcing families out of their homes, businesses to close down. Flooding is such a disaster and can really turn your life upside down. As the water started to go down and people were seeing the aftermath of the flood of their homes and business they had to make a quick decision and they needed a quick response.

We had a family contact us about their home that sits on the Gasconade river they have never experienced something like this. There house was under water for a couple of days, when they called the customer was in a panic we assured them we would get them back to pre loss conditions. They realized that their entire house would need to be completely gutted and thought they would never get back in there. After about 3 weeks of completely gutting, drying out and removing water from the crawlspace they were ready for build back and to get there house back to living. Our team was very quick to help and get them back to pre loss conditions. SERVPRO of Rolla is always here to help 24/7. No job is to big.    

                   "Like it never even happened."

Do you have a mold problem?

7/11/2017 (Permalink)

Water damage that sat and turned into a big mold job.

Have you ever had a water damage and thought maybe you could take care of it yourself? Even the smallest water damage can be a big deal. You think you have taken care of it and in a couple of weeks you start seeing mold? Even the smallest job can turn into the biggest one. When in need of help, you can always count on, SERVPRO of Rolla.  

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
• If you see signs of Mold, call SERVPRO of Rolla, 573-368-5555 we are here to service you 24/7.

Soda Blast Media

11/5/2014 (Permalink)

Fire - Soda Blast Demo

Here's a great example of baking soda abrasive blasting to remove soot carbon and even some light charring from wood after fire damage, without further damaging the structure.This technique is four times faster than hand sanding and brushing, and leaves wood with what can best be described as a “like new” appearance. An added bonus is the natural deodorization achieved while using this media. SERVPRO    "Like it never even happened."