Emergency Fire Damage Process Overview

7/1/2019 (Permalink)

Here at SERVPRO of Rolla we pride ourselves in timely response times.  Here is a overview of our emergency services:

• One Hour:  Within one hour from notice of loss, a SERVPRO of Rolla professional will contact you to arrange for service.  You will now that help is on the way!
• Four Hours:  Within four hours of loss notification, a SERVPRO of Rolla franchise professional will be on-site to start mitigation services.  They key to reducing damage and saving money is responding quickly to your damage.
• Detailed Explanation:  A trained, uniformed and equipped SERVPRO of Rolla professional will walk you through the  job process step-by-step, explaining what to expect and the anticipated outcome.
• Pretesting:  A SERVPRO of Rolla professional will begin pretesting for restorability, working from the source of the damage outward.
• Eight Hours:  Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.
• Cleaning, Restoration & Deodorization:  SERVPRO of Rolla professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over.  They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.
• Final Walk-Through:  After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Call SERVPRO of Rolla for all your Emergency Servivce needs.  We are always here to help.